Harper & Lulu

Harper & Lulu is a Newcastle-based boutique retailer that specialises in thoughtfully curated gift hampers featuring locally sourced gourmet foods, artisan homewares, and hand-poured candles. Operating primarily through their website, harperandlulu.com, they partner with small producers and makers across New South Wales to create modern, aesthetically styled hampers for occasions such as birthdays, new babies, corporate gifting, weddings, thank-you gifts, and seasonal holidays. Many of their hampers include premium chocolates, specialty teas and coffees, bath and body products, and stylish keepsake items, all packaged in reusable boxes or baskets and available for delivery across Australia.

A Harper & Lulu charge may appear on your bank or card statement when you purchase a gift hamper or add-ons (like cards, flowers, or upgraded packaging) through their website or over the phone. Charges can also arise from corporate or bulk orders placed on behalf of a business, or from pre-orders made for future delivery dates such as Christmas or Mother’s Day. In some cases, you might see a temporary authorization hold when you first place an order or update your payment details; this is your bank checking that funds are available and it usually disappears or converts to a final charge within a few days, depending on your bank. If you’ve used Harper & Lulu more than once, you might see recurring or multiple charges around key dates where you’ve scheduled repeated gifts.

To verify or resolve questions about a Harper & Lulu charge, start by searching your email for order confirmations or shipping notifications from harperandlulu.com, and check your text messages if you provided a mobile number at checkout. Review recent gifting occasions—birthdays, anniversaries, baby showers, or corporate thank-you gifts—that you may have ordered for yourself or on behalf of your workplace. If you still don’t recognise the charge, visit harperandlulu.com and use their contact form or the email and phone details on their Contact page to reach customer service, providing the exact amount, date of the charge, and the last four digits of the card used. They can look up your order, resend receipts, assist with delivery or billing issues, and, where appropriate, help with cancellations, address changes, or refund requests in line with their policies.