Harris Scarfe

Retail95% confidence

Harris Scarfe is an Australian department store chain selling homewares, manchester, kitchenware, and apparel. It operates mid-market stores across Australia, often in shopping centres and CBD locations.

Adelaide, South Australia, Australia
harrisscarfe.com.au
Owned by Spotlight Group Holdings

About Harris Scarfe

Harris Scarfe is a long‑standing Australian department store chain founded in 1849 and headquartered in Adelaide, South Australia. The retailer specialises in homewares, manchester (bedding and linen), kitchenware, electrical appliances, and affordable apparel for men, women, and kids. Harris Scarfe operates mid‑market stores across major shopping centres and CBD locations around Australia, and also sells nationwide via its online store at harrisscarfe.com.au, offering delivery and Click & Collect. You’ll commonly see Harris Scarfe associated with catalogue sales, “Hot Buy” promotions, and loyalty discounts through its Friends Pay Less (rewards) program.

A Harris Scarfe charge may appear on your bank or card statement after you make a purchase in-store or online, including clearance items, catalogue specials, or purchases made with a mix of gift cards and card payment. Online orders, including Click & Collect, are typically charged when your order is confirmed, and you might see separate charges if items are shipped from different locations. Small temporary authorisation holds can appear when you place an online order or update a saved card, and then drop off once the final amount is settled. You might also see a charge linked to lay-by payments, Buy Now Pay Later services (such as Afterpay or Zip), or refunds and exchanges where the original purchase was made at Harris Scarfe.

To verify a Harris Scarfe charge, start by checking your email for an order confirmation from harrisscarfe.com.au or a digital tax invoice, and compare the date and amount with your statement. If you shopped in-store, look for paper receipts from the relevant date, including any Click & Collect pickup slips. For questions or disputes, contact Harris Scarfe Customer Service via the “Contact Us” page on harrisscarfe.com.au or call the customer support number listed there, providing your full name, order number, store location, and the exact amount and date of the charge. If you still can’t match the transaction, contact your bank or card issuer to discuss chargeback options, especially in cases of suspected card misuse.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Harris Scarfe.

  1. HARRIS SCARFE AIRPORT WEST AUS

Frequently Asked Questions

Why do I see a Harris Scarfe charge on my card when I only remember shopping in-store with EFTPOS or tap‑and‑go?

Many in‑store purchases at Harris Scarfe are processed through card terminals that route payments via Visa or Mastercard, even if you used tap‑and‑go or selected “credit” on an EFTPOS card. On your statement this can appear as “HARRIS SCARFE” plus the store location or as an e‑commerce style entry, even though the purchase was in a physical store. Compare the transaction date and amount to any receipts from the same day to confirm the charge.

How does billing work for online orders at harrisscarfe.com.au?

For most online purchases, Harris Scarfe processes your card or digital wallet when the order is confirmed at checkout. If your order is split into multiple shipments, you may see separate charges that collectively equal the total order amount. For Click & Collect, the charge is usually taken once your order is successfully processed, not when you pick up your items.

Why is there a small pending or duplicated Harris Scarfe charge on my statement?

A small pending charge or apparent duplicate entry is often an authorisation hold used to verify your card when you place an online order or update payment details. These holds typically match or are slightly different from the final purchase amount and should drop off automatically within a few business days, leaving only the settled transaction. If a pending authorisation remains for more than 7–10 days, contact your bank and Harris Scarfe Customer Service with your order details.

What are typical amounts for Harris Scarfe charges and can I see a breakdown?

Harris Scarfe sells items that range from low‑cost kitchen gadgets and linen on sale (often under AUD $20) to larger homewares, appliances, and apparel bundles that can total several hundred dollars. Your charge may also reflect promotional discounts from catalogues or the Friends Pay Less loyalty program, so the final billed amount can be lower than individual ticket prices. Log into your account at harrisscarfe.com.au or check your tax invoice/receipt for a full itemised breakdown of products, discounts, and GST.

How do I get a refund or fix an incorrect Harris Scarfe charge?

If you believe you were overcharged or billed twice, first locate your receipt or online order confirmation and compare it to your bank statement. For in‑store purchases, visit the store where you purchased the item with your receipt and the original payment card so staff can review and process a refund or adjustment where eligible. For online orders, use the returns process described on harrisscarfe.com.au or contact Customer Service with your order number; approved refunds are usually returned to the original payment method within several business days, depending on your bank.

Can I cancel or change an online order after seeing the Harris Scarfe charge?

Online orders at Harris Scarfe are often processed quickly, so changes or cancellations are not always possible once the order has been confirmed and charged. If you need to change or cancel, contact Customer Service immediately via the details on harrisscarfe.com.au and provide your order number and exact charge amount. If the order has already been dispatched or prepared for Click & Collect, you may need to accept delivery or pickup and then follow the standard returns policy for a refund or exchange where applicable.

How do Harris Scarfe gift cards and Buy Now Pay Later services appear on my statement?

If you pay with a Harris Scarfe gift card only, you will not see a charge from Harris Scarfe on your bank statement, as the payment is made from the gift card balance. When you part‑pay with a card and a gift card, only the card portion will appear as a Harris Scarfe transaction. Purchases made with Buy Now Pay Later providers like Afterpay or Zip will generally show as a charge from that provider on your statement, while your Harris Scarfe receipt will list the goods and total purchase price.

How can I contact Harris Scarfe about a charge I don’t recognise?

Go to harrisscarfe.com.au and use the “Contact Us” page to submit an enquiry, or call the customer service number listed there during business hours. Provide your full name, the last four digits of the card used, the exact transaction amount, date of the charge, and any order or receipt numbers you may have. The support team can help identify whether the transaction matches an in‑store or online purchase and advise on next steps if the charge appears to be unauthorised.

This merchant is in the Retail category

Browse all

Related Merchants

Shoe Express
Shoe Warehouse
Costco Wholesale
The Warehouse
Target

Compare Harris Scarfe

vsShoe ExpressvsShoe WarehousevsCostco Wholesale

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you