House of Snog Pty Ltd is a small Australian proprietary company based in New South Wales, likely operating a local retail or services business (possibly in the costume, fashion, or party-goods space) in the Surry Hills/Sydney area.
Sydney, New South Wales, Australia
About House of Snog Pty Ltd
House of Snog Pty Ltd is an Australian proprietary company registered in 2017. Public records list it as an active business with no consumer-facing website, and it appears to operate behind the scenes as a legal/owning entity in the retail and events space in New South Wales. In practice, charges under “HOUSE OF SNOG PTY LTD” on your statement are very often connected to the well‑known Sydney costume shop “Snog the Frog,” a bricks‑and‑mortar and online costume hire and retail store located at 10 Hart Street, Surry Hills, NSW 2010, which offers costume hire, accessories, makeup and related services for parties, Halloween, Mardi Gras and other events.([asic4.com](https://www.asic4.com/companies/2188583/house-of-snog-pty-ltd/?utm_source=openai))
This charge may appear if you hired a costume, bought accessories or makeup, or placed an order through Snog the Frog’s store or online shop. Typical in‑store hires run roughly AUD $77–$88 for a full costume, with some unique pieces up to about AUD $165, plus a bond that may be held on your card; online orders for accessories or sale items can be lower.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) You might also see a later or additional charge if Snog the Frog processed late fees (for costumes returned after the agreed date), cleaning or repair fees, or replacement costs for lost items, as their terms allow them to charge the authorised card or bond after the event.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) Because the company is based in Australia, international customers may also see currency conversion differences and separate foreign transaction fees from their bank.
To verify or resolve questions about a HOUSE OF SNOG PTY LTD charge, first think back to any costume hire, party, Halloween, or themed‑event shopping you (or a family member) did around the date of the transaction, and search your email for order confirmations or invoices mentioning “Snog the Frog.” Then compare the amount and date on your bank statement with any receipts and with Snog the Frog’s typical hire prices and return dates. If something still doesn’t add up, contact the merchant directly through their store (Snog the Frog, 10 Hart Street, Surry Hills, NSW, phone +61 2 9690 2001, website snogthefrog.com.au) and ask them to look up the charge by card number, date, and amount.([mapquest.com](https://www.mapquest.com/au/new-south-wales/snog-the-frog-795399939?utm_source=openai)) If you suspect fraud, or the merchant confirms they have no record of the transaction, report the charge to your card issuer for further investigation and potential dispute.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to House of Snog Pty Ltd.
What types of purchases usually show up as HOUSE OF SNOG PTY LTD or SNOG THE FROG on my bank statement?
Most commonly, these descriptors relate to costume hire or fancy‑dress purchases from Snog the Frog, a costume shop in Surry Hills, Sydney. That can include hiring a full costume, renting a themed “dress‑up box” for a party, buying wigs, hats, masks, makeup or accessories in store, or ordering items through their online shop.([mapquest.com](https://www.mapquest.com/au/new-south-wales/snog-the-frog-795399939?utm_source=openai)) If your statement date lines up with an event, party, Halloween or Mardi Gras celebration, it’s likely tied to that transaction.
How much does a typical hire or purchase cost, and why was I charged this specific amount?
Snog the Frog states that the average full costume hire costs around AUD $77–$88, with some premium or unique costumes costing up to about AUD $165 for a single hire; partial costumes and individual accessories are usually less.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) Your total charge can include the hire fee, any retail accessories you bought, and—in some cases—late fees, cleaning/repair penalties, or replacement costs if items were returned late, damaged, or not returned, which their terms allow them to charge to the authorised card or cash bond.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai))
Why do I see an additional or later charge from HOUSE OF SNOG PTY LTD days after I returned my costume?
Snog the Frog’s hire terms allow them to apply charges to the credit/debit card bond after the hire if costumes are returned late, excessively dirty, damaged, or not returned at all. They specify daily late fees (for example, published conditions mention per‑day penalties) and that customers are liable for repair or full replacement costs where necessary.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) They also say they will make multiple attempts to contact you by phone or email before processing these extra charges, so any later transaction may reflect those contractually agreed fees rather than a new purchase.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai))
Does House of Snog / Snog the Frog offer subscriptions or recurring billing?
Snog the Frog operates primarily as a hire‑and‑retail costume shop, with charges tied to specific bookings, events, or purchases rather than ongoing subscriptions. Their published terms and FAQ focus on one‑off hire periods, bonds, late fees, and replacement costs, and do not describe any membership or recurring subscription program.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) If you see multiple similar charges over time, it is more likely that they relate to separate hires or purchases—or, if you don’t recognise them, potential misuse of your card that you should raise with your bank.
How can I cancel or change a costume hire to avoid being charged by HOUSE OF SNOG PTY LTD?
According to Snog the Frog’s hire conditions, once a hire payment has been made and a costume booked, transactions are treated as final—there are no refunds, exchanges or credit notes on the paid amount.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) If you need to change or cancel, your best option is to contact the store as soon as possible (before the hire period starts) by phone or via their website to see whether they can make an exception or adjust details, but be aware that their written policy is strictly no refunds after payment.
How do I request a refund or dispute a charge from HOUSE OF SNOG PTY LTD?
First, locate any receipt, invoice or email confirmation from Snog the Frog and confirm that the amount, date and items match what appears on your statement. If you believe you were incorrectly charged—for example, for damage you dispute or a hire you didn’t complete—contact the store directly at Snog the Frog, 10 Hart Street, Surry Hills, NSW 2010, phone +61 2 9690 2001, or via the contact details on snogthefrog.com.au, and ask them to review the hire contract and notes.([mapquest.com](https://www.mapquest.com/au/new-south-wales/snog-the-frog-795399939?utm_source=openai)) If you cannot resolve it with them or they confirm no record of the transaction, contact your card issuer to raise a formal dispute or chargeback, explaining that the descriptor shows HOUSE OF SNOG PTY LTD / SNOG THE FROG.
Why do I see a small or pending charge associated with HOUSE OF SNOG PTY LTD on my card?
For in‑store hires, Snog the Frog typically takes a card bond by swiping your credit or debit card and recording an authorisation; they note that no charge is applied at that moment, but that the authorised bond may later be used if items are returned late, damaged, or not returned.([snogthefrog.com.au](https://snogthefrog.com.au/faq/?utm_source=openai)) Depending on your bank, this may appear as a temporary or small pending charge or authorisation on your online banking, which usually drops off if no fees are applied. If it doesn’t clear or turns into a posted charge you don’t understand, contact both Snog the Frog and your bank for clarification.
Why was I charged a foreign transaction fee along with the HOUSE OF SNOG PTY LTD payment?
House of Snog / Snog the Frog is based in Sydney, New South Wales, and charges are processed in Australian dollars (AUD).([mapquest.com](https://www.mapquest.com/au/new-south-wales/snog-the-frog-795399939?utm_source=openai)) If your card is issued outside Australia (for example, a US bank card), your bank or card network may add a separate foreign transaction or currency‑conversion fee—these are set by your bank, not by the merchant, so you’ll need to check your card’s pricing guide or contact your bank if you have questions about that additional fee.