Imperial, LLC

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Imperial, LLC is a Tulsa-based vending, micro-market, office coffee, and breakroom services company providing food, beverages, and refreshments to workplaces across several U.S. states.

Tulsa, Oklahoma, USA

About Imperial, LLC

Imperial, LLC (often branded simply as Imperial or Imperial Inc.) is a large vending and breakroom services company headquartered in Tulsa, Oklahoma. It operates vending machines, micro‑markets, office coffee services, and catering/food service solutions for workplaces, plants, campuses, and other business locations across Oklahoma, Arkansas, Texas, Iowa, Illinois, and surrounding regions. Imperial supplies a wide variety of snacks, beverages, fresh foods, and coffee products, supported by its own commissary and roasting operations, and markets itself as Oklahoma’s largest vending company.

A charge labeled something like “NYXImperialLLC” with phone number 918‑437‑1300 most likely originates from a purchase at an Imperial-operated vending machine, micro‑market kiosk, or workplace café, or from a business account payment for breakroom/coffee service. Many of their micro‑markets and self-checkout kiosks process card payments under corporate or internal identifiers that may not clearly say “Imperial,” which is why the descriptor can look confusing on a bank statement. Charges are typically one‑time for individual purchases, but business customers may also see periodic invoices or card payments for contracted services.

If you have questions about an Imperial charge, start by checking where you were when the transaction date occurred—especially your workplace, factories, hospitals, schools, or other facilities that might have Imperial-branded or unbranded vending or micro‑market equipment. Receipts may be available at the kiosk, via email/text if you used a stored-payment account, or from your employer’s facilities or HR team. For unresolved issues, you can contact Imperial directly using the customer service phone number (918‑437‑1300) listed on their website or on equipment decals, or use the contact form on imperialco.com. They can look up transactions based on date, amount, and card details and help with refunds, billing corrections, or clarifying whether a charge is legitimate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Imperial, LLC.

  1. NYXImperialLLC DDA PIN POS PUR CD6791 918-4371300 OK#62222330281

Frequently Asked Questions

Why does my bank statement show a charge from “NYXImperialLLC” or similar instead of just “Imperial”?

Imperial’s card processing descriptors can include internal or gateway identifiers such as “NYXImperialLLC” along with back-office banking codes (e.g., DDA, POS, PIN). These do not always match the branding you see on a vending machine or micro‑market. If the charge date and amount line up with a recent snack, drink, or micro‑market purchase at your workplace or another facility that uses Imperial services, it is likely a legitimate Imperial transaction.

What types of purchases typically generate Imperial charges on my card?

Imperial charges are most commonly from self-service vending machines, micro‑market kiosks, or workplace cafés they operate. You might also see charges if you paid by card for catered food service or if your company uses a card to pay recurring invoices for coffee and breakroom supplies. Most consumer charges will be small-dollar amounts matching snack, beverage, or meal purchases.

Can Imperial charges be recurring or subscription-based?

For most individual consumers, Imperial charges are one‑time transactions linked to a specific purchase at a vending machine or micro‑market. However, business customers may see recurring card payments tied to contracted services such as office coffee, pantry programs, or scheduled product deliveries. If you see repeating charges in the same amount from Imperial, check with your company’s facilities or procurement team to determine if a card is being used for ongoing service payments.

How can I get a refund or dispute an incorrect charge from Imperial, LLC?

First, verify the date, time, and amount of the charge against your own activity—especially purchases at work or in buildings with Imperial equipment. If you believe the amount is incorrect (for example, a duplicate charge or a vending error), note the location where you used your card and contact Imperial via the phone number on the machine or at 918‑437‑1300, or through the contact form at imperialco.com. Provide the transaction date, amount, and last four digits of your card so they can locate the charge and, if appropriate, issue a refund. You can also work with your card issuer if you cannot resolve the issue directly.

Does Imperial place small temporary authorization holds on cards used at vending or micro‑market kiosks?

Some unattended payment systems place a temporary authorization that may be higher than your actual purchase amount (for example, a flat $5–$15 hold) to verify the card, then adjust it to the final sale total when the transaction settles. If you see a pending Imperial amount that does not match what you spent, wait a few business days to see if it corrects to the actual purchase. If it remains incorrect once it posts, contact Imperial or your bank for assistance.

How can I verify that an Imperial charge is legitimate and not fraud?

Compare the date and time of the charge with where you were that day and whether you used a vending machine, micro‑market, or workplace café—especially in Oklahoma, Arkansas, Texas, Iowa, or Illinois where Imperial is active. Look for Imperial or Canteen branding on equipment at your workplace or usual locations. If you still do not recognize the charge, call Imperial at 918‑437‑1300 with the transaction details for verification and contact your bank or card issuer to report potential unauthorized use.

How do businesses manage or cancel ongoing Imperial breakroom or coffee services that are billed to a card?

If your company uses a card to pay Imperial for ongoing vending, micro‑market, or coffee services and you want to change or cancel those services, the account administrator should contact Imperial’s sales or account management team directly using the contact information on the contract or the phone number on imperialco.com. They can adjust service levels, change billing methods, or terminate service according to your agreement terms. Do not simply cancel the card without coordinating, as that can create missed payments or service interruptions.

Who should I contact if a specific Imperial vending machine or micro‑market overcharged me or malfunctioned?

Most Imperial-operated machines and micro‑markets display a service phone number or label with the Imperial name. Use that number, or call Imperial’s main line at 918‑437‑1300, and provide the machine location, a brief description of the issue, and your transaction date and amount. They can investigate equipment problems, correct pricing errors, and arrange refunds where appropriate.

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