InReach is Sodexo’s convenience retail brand that operates workplace and campus micro-markets, vending, office coffee, and pantry services across the United States.
InReach is the convenience retail division of Sodexo North America, focused on providing on-site food and beverage options through micro-markets, vending machines, office coffee service, pantry programs, and related convenience formats. These services are typically located inside workplaces, hospitals, universities, manufacturing sites, and other large facilities, offering snacks, drinks, fresh food, and sometimes full meal options with self-checkout kiosks and contactless payment technology.([us.sodexo.com](https://us.sodexo.com/brands/inreach?utm_source=openai))
A charge with a descriptor like “CTL*INREACH” or “CTLP*INREACH” usually relates to a purchase made at an InReach-operated micro-market or vending machine, often inside your workplace or another facility you visited. The “CTL”/“CTLP” portion refers to Cantaloupe, the payments and hardware platform that powers many of Sodexo InReach’s unattended retail locations, while “InReach” is the actual convenience brand. Purchases are typically small-dollar snack or beverage transactions, but multiple items can appear as a single combined charge.([marketbeat.com](https://www.marketbeat.com/earnings/reports/2023-2-7-usa-technologies-inc-stock/?utm_source=openai))
If you have questions about a charge, start by thinking about recent visits to offices, hospitals, campuses, or other buildings where you may have used a self-checkout snack market or a card-enabled vending machine. Check any on-screen or kiosk branding (often labeled "InReach" or "Sodexo") and review your bank statement for the exact date and time to match it with your activity. To resolve issues, contact the facility’s food/service office or HR department (they usually have the InReach account manager contact), or reach out to Sodexo/InReach via the Sodexo North America website. Providing the date, amount, and the full descriptor (including the CTLP prefix) will help them locate the specific machine or market and review or correct the transaction if needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to InReach.
Why does my bank statement show a charge as “CTL*INREACH” or “CTLP*INREACH”?
The “CTL” or “CTLP” portion of the descriptor refers to Cantaloupe, a cashless payments platform used for unattended retail, while “INREACH” refers to Sodexo’s InReach convenience retail brand. Together, this usually indicates a purchase from an InReach micro-market or vending machine, often inside a workplace, hospital, campus, or similar facility.([marketbeat.com](https://www.marketbeat.com/earnings/reports/2023-2-7-usa-technologies-inc-stock/?utm_source=openai))
What types of purchases typically generate an InReach charge?
InReach charges usually come from buying snacks, beverages, fresh food items, or coffee at a self-checkout micro-market or card-enabled vending machine managed by Sodexo’s InReach. These are often small-dollar amounts (for example, under $10) but may be higher if you purchase multiple items or fresh meals at once.([us.sodexo.com](https://us.sodexo.com/brands/inreach?utm_source=openai))
I don’t recognize this CTLP*INREACH charge. How can I verify if it’s legitimate?
First, check the transaction date, time, and amount, then think about whether you used a self-service snack market or vending machine at your workplace or another building that day. Ask your employer’s facilities or HR team if they have an InReach micro-market or Sodexo-managed vending on site. You can also compare the amount to typical prices posted at the market; if it still seems incorrect, contact the facility or Sodexo/InReach support with the full descriptor and amount so they can look up the transaction.([scribd.com](https://www.scribd.com/document/898277256/July-2025-Monthly-Statement?utm_source=openai))
Can InReach place small temporary or duplicate-looking charges on my card?
Most InReach transactions are straightforward one-time charges, but as with many unattended card terminals, you may occasionally see a small pending amount or what looks like a duplicate while the final total is being confirmed by the payment processor. These pending holds should resolve automatically within a few business days; only the final, posted transaction should remain. If a pending amount does not drop off or you see two posted charges for the same purchase, contact your card issuer and the facility or Sodexo/InReach for review.
How do I get a receipt or transaction detail for an InReach micro-market purchase?
Some InReach kiosks allow you to enter an email or phone number at checkout to receive a digital receipt. If you did not do that, the best way to obtain details is to note the date, time, and amount from your bank statement and ask your employer’s facilities or food service contact to reach out to their InReach account manager, who can pull the transaction record from Sodexo/Cantaloupe’s system.
Can I get a refund if an InReach vending machine or kiosk charged me but I didn’t receive the product?
Yes, refunds are typically handled either by the location that hosts the machine (e.g., your employer’s front desk, facilities, or cafeteria office) or through the InReach/Sodexo service contact posted on or near the machine. Provide the date, time, amount, last four digits of your card, and a description of the issue (for example, item got stuck, wrong price, or card charged twice) so they can investigate and process a credit if appropriate.
Are InReach charges recurring or subscription-based?
InReach charges are almost always one-time point-of-sale transactions for food and beverages, not subscriptions. If you see multiple InReach charges, they typically correspond to separate visits to a micro-market or vending machine rather than an automatic recurring fee. If you believe you are being billed on an ongoing basis without new purchases, contact your card issuer to dispute the charges and inform the location or Sodexo/InReach so they can review their transaction logs.
How can I prevent unauthorized InReach charges on my card in the future?
Treat InReach kiosks and vending readers like any other card terminal: don’t walk away until the screen confirms completion or cancellation, avoid leaving your card in the reader, and consider using mobile wallets (Apple Pay, Google Pay) if supported for extra security. If you ever lose your card or see unexpected CTLP*INREACH charges, immediately report the card to your bank and ask them to block the card and investigate the transactions.