JasonL

Retail92% confidence

JasonL is an Australian retailer specializing in office furniture and workplace fit-outs, selling desks, chairs, storage, and related office furnishings primarily online and via commercial sales.

Sydney, New South Wales, Australia
jasonl.com.au

About JasonL

JasonL is an Australian office furniture and fit‑out retailer based in Sydney, serving businesses, home offices, and large commercial projects across Australia. Through their website jasonl.com.au and showrooms, they sell desks, workstations, office chairs, storage units, acoustic panels, tables, and reception/meeting furniture, as well as full workplace fit‑out solutions including space planning and installation. They cater to both one‑off purchases and larger corporate orders and often work on quote-based projects that involve staged deliveries and services.

A JasonL charge may appear on your bank or card statement after you purchase office furniture or related services through jasonl.com.au, over the phone with their sales team, or via an emailed invoice that you’ve paid online or by card. You might see a single charge for a retail order, multiple charges for split shipments, or a larger total related to a full office fit‑out that includes delivery and installation. In some cases, you may see a pre‑authorization or temporary hold when you first place an order or update your payment details; this will typically drop off once the payment is fully processed. If you used a finance or “buy now, pay later” option at checkout, your bank statement may show JasonL for the initial order and then separate recurring installments from the finance provider.

To verify a JasonL charge, start by checking your email for order confirmations, tax invoices, or quotes from jasonl.com.au around the date of the transaction, and review your account order history if you created an online account. Compare the amount on your statement with your invoice, including GST, delivery, and installation fees. If something doesn’t match, contact JasonL directly via the contact details on jasonl.com.au (phone and contact form) with your full name, business name (if applicable), invoice or quote number, and the last four digits of the card charged. They can clarify what the charge relates to, resend invoices, adjust billing errors, or help with returns, refunds, or warranty issues where eligible.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to JasonL.

  1. SP * JASONL.COM.AU 01300527665 AUS

Frequently Asked Questions

Why did I receive a JasonL charge when I only requested a quote?

If you only requested a quote, JasonL should not charge your card until you formally approve the quote and provide payment details. However, if you supplied card details to secure stock or convert a quote to an order by phone or email, the payment may have been processed once the order was confirmed. Check any recent quote or order confirmation emails for wording that confirms conversion to an order. If you believe you did not authorize payment, contact JasonL via their website or phone so they can review the quote and transaction history.

What types of JasonL payments commonly appear on bank statements and in what amounts?

JasonL charges can range from smaller amounts (around AUD $100–$500) for single items like a chair or home‑office desk, up to several thousand dollars for full workstation setups or office fit‑outs. Your statement description may appear as “JASONL,” “JASONL PTY LTD,” or similar merchant wording. Larger commercial projects may be billed as deposits and balance payments, so you could see two or more distinct JasonL charges for the same project. Review any recent furniture or office upgrade purchases for matching totals.

Can JasonL place an authorization hold or a temporary charge on my card?

Yes. When you place an order or update your card details, your bank may show a temporary pre‑authorization from JasonL to verify that the card is valid and has sufficient funds. This can appear as a pending charge and may differ slightly from the final settled amount if delivery or service fees change. Authorization holds typically disappear within a few business days, leaving only the final, posted transaction on your statement.

How do I cancel or change a JasonL order to avoid further charges?

If your order has not yet gone into production or dispatch, JasonL may be able to cancel or modify it, though custom or made‑to‑order items may have stricter cancellation terms. Contact them as soon as possible using the phone number or contact form listed on jasonl.com.au and provide your order or invoice number. For business accounts or large projects, reach out directly to your JasonL account manager or the salesperson who issued your quote. They can confirm whether your order can be cancelled, partially cancelled, or rescheduled and what fees, if any, apply.

How can I request a refund or return for a JasonL purchase?

Refunds and returns depend on the product type and JasonL’s returns policy, which is outlined on jasonl.com.au. Standard stock items may be eligible for return or exchange within a set period if they are unused and in resalable condition, while custom or made‑to‑order products are often non‑returnable except in cases of defect or damage. To start a refund or return, contact JasonL with your invoice number, photos (if there is damage or a fault), and details of the issue. Once approved, refunds are typically processed back to the original payment method after the goods are received and inspected.

Why is my JasonL charge higher than the product prices I remember seeing online?

The final JasonL charge can include GST, delivery, assembly, and installation fees in addition to the base product prices listed on the website. If you ordered multiple items or upgraded options (such as larger workstations, cable management, or acoustic panels), those extras will be reflected in the total. Check your tax invoice or order confirmation to see a line‑item breakdown of products, services, and GST. If any fees look unfamiliar, contact JasonL for a detailed explanation or an updated copy of your invoice.

How do I contact JasonL to confirm what a specific charge relates to?

Go to jasonl.com.au and use the contact page to find their current customer service phone number and online enquiry form. When you contact them, have your bank statement handy and provide the transaction date, exact amount, and the last four digits of the card used, plus your name or business name. If you have any order confirmation or invoice emails, include those numbers as well. Their team can look up the transaction, confirm what was purchased, and send you copies of invoices or delivery details.

Can I have JasonL bill my company account instead of my personal card in future?

Yes, JasonL works extensively with business and commercial customers and can often set up trade or business billing arrangements, subject to their account approval process. For future purchases, you can request a formal quote or invoice made out to your company and pay via the company card or other accepted payment methods rather than a personal card. Contact their sales team through jasonl.com.au to discuss account options, credit terms (if available), and preferred payment methods so you can avoid unexpected personal charges going forward.

This merchant is in the Retail category

Browse all

Related Merchants

Shoe Express
Shoe Warehouse
Costco Wholesale
The Warehouse
Target

Compare JasonL

vsShoe ExpressvsShoe WarehousevsCostco Wholesale

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you