About JPMorgan Chase & Co.
JPMorgan Chase & Co. is one of the largest banking and financial services institutions in the United States, offering consumer and business banking, credit cards, loans, and payment processing. On card statements, descriptors that include terms like “JPMC FEE” generally indicate a fee assessed by Chase (the card issuer or processor), rather than a charge from a particular retail merchant. The mention of a terminal number and location (e.g., “TERMINAL 469216 REDMOND WA”) usually refers to the processing terminal or acquiring location, not a separate business.
A charge labeled along the lines of “POS PURCHASE MERCHANT PURCHASE TERMINAL [#] JPMC FEE” might appear when a point-of-sale (POS) transaction triggers a fee, such as an international transaction fee, a currency conversion fee, or a special network or processing surcharge associated with the card network and Chase’s processing. This can be in addition to the underlying purchase amount, and it may post as a separate line item on the statement, making it look like an extra or unfamiliar charge.
To verify or resolve questions about this fee, cardholders should log into their Chase online or mobile banking account and review the transaction details for the same date to see which purchase it is associated with. Often the fee closely matches in date/time to a specific POS transaction. If the fee is still unclear or appears incorrect, contact Chase customer service via the phone number on the back of your card or through secure messaging in your Chase account. Ask specifically what type of fee “JPMC FEE” refers to and whether it can be refunded or waived; representatives can clarify whether it’s a network, foreign, or other service fee and, if appropriate, submit a dispute or courtesy refund request.