JPMorgan Chase & Co.

Financial Services86% confidence

JPMorgan Chase & Co. is a major U.S. financial institution that issues credit and debit cards and assesses various account and card-related fees. A statement line including “JPMC FEE” typically refers to a bank or card-processing fee charged by Chase, not a retail purchase at a store.

New York, NY

About JPMorgan Chase & Co.

JPMorgan Chase & Co. is one of the largest banking and financial services institutions in the United States, offering consumer and business banking, credit cards, loans, and payment processing. On card statements, descriptors that include terms like “JPMC FEE” generally indicate a fee assessed by Chase (the card issuer or processor), rather than a charge from a particular retail merchant. The mention of a terminal number and location (e.g., “TERMINAL 469216 REDMOND WA”) usually refers to the processing terminal or acquiring location, not a separate business.

A charge labeled along the lines of “POS PURCHASE MERCHANT PURCHASE TERMINAL [#] JPMC FEE” might appear when a point-of-sale (POS) transaction triggers a fee, such as an international transaction fee, a currency conversion fee, or a special network or processing surcharge associated with the card network and Chase’s processing. This can be in addition to the underlying purchase amount, and it may post as a separate line item on the statement, making it look like an extra or unfamiliar charge.

To verify or resolve questions about this fee, cardholders should log into their Chase online or mobile banking account and review the transaction details for the same date to see which purchase it is associated with. Often the fee closely matches in date/time to a specific POS transaction. If the fee is still unclear or appears incorrect, contact Chase customer service via the phone number on the back of your card or through secure messaging in your Chase account. Ask specifically what type of fee “JPMC FEE” refers to and whether it can be refunded or waived; representatives can clarify whether it’s a network, foreign, or other service fee and, if appropriate, submit a dispute or courtesy refund request.

Frequently Asked Questions

What does a charge labeled “JPMC FEE” on my statement mean?

A “JPMC FEE” line item is typically a fee charged by JPMorgan Chase related to a card transaction, such as an international transaction fee, currency conversion fee, or other processing surcharge. It is usually separate from the underlying purchase amount at the merchant.

Why is there a JPMC FEE associated with a POS purchase in another country or in foreign currency?

When you make a purchase outside your home country or in a foreign currency, Chase may assess a foreign transaction or currency conversion fee. This often appears as a separate “JPMC FEE” entry near the original POS purchase on your statement.

Can I get a JPMC FEE refunded or waived?

Refunds or waivers of JPMC fees are evaluated case by case. Call the number on the back of your Chase card or use secure messaging in your online account to ask what the fee was for and whether a courtesy refund is possible, especially if it’s your first occurrence or was incurred unintentionally.

How can I confirm which purchase a JPMC FEE is tied to?

Check your statement for a purchase on the same date or within a day of the JPMC FEE entry, often with a similar timestamp. In your Chase online or mobile banking, view the transaction details; the fee usually appears next to or directly following the corresponding POS or international purchase.

Is a JPMC FEE a sign of fraud on my card?

Not necessarily. JPMC FEE is often a legitimate bank or processing fee. However, if you don’t recognize any of the associated purchases around that date, contact Chase immediately to review the transactions, as unrecognized fees can sometimes appear alongside unauthorized charges.

Why does the descriptor include a terminal number and a city like Redmond, WA?

The terminal number and city (e.g., “TERMINAL 469216 REDMOND WA”) usually refer to the acquiring or processing location for the transaction, not the actual store you shopped at. This is internal payment-network information and is common on bank fee or processor-related descriptors.

How can I avoid future JPMC FEE charges on my card?

Review your card’s fee schedule in your Chase account or cardmember agreement to understand when foreign transaction or other processing fees apply. You may choose a Chase card with no foreign transaction fees for international travel, and avoid transactions that trigger surcharges when possible.

This merchant is in the Financial Services category

Browse all

Compare JPMorgan Chase & Co.

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you