JustBoards

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JustBoards is an Australian-owned retailer and supplier of whiteboards, glassboards, pinboards, notice boards, and related display products for schools, offices, and other organisations.

Brisbane, Queensland, Australia
justboards.com.au
Owned by Appleby Family Trust

About JustBoards

JustBoards is an Australian‑owned retailer and supplier specialising in visual communication and display products, including whiteboards, glassboards, pinboards, notice boards, mobile boards, and custom-made boards. Based in Brisbane, Queensland, they supply schools, government departments, universities, corporate offices, healthcare facilities, community centres, and home offices across Australia. Their range typically includes standard off‑the‑shelf sizes as well as made‑to‑order boards, installation accessories, and related hardware.

A JustBoards charge on your bank or card statement usually relates to a one‑off purchase of boards or accessories made via their website (justboards.com.au), over the phone, or from a quote/invoice paid by card. Organisations often see charges after approving a formal quote, placing a purchase order, or completing payment for custom-sized products or bulk orders. In some cases, you may see a pre‑authorisation or pending amount when your card is first processed, which is then finalised for the actual invoice total once the order is confirmed, freight is added, or custom specifications are locked in.

To verify a JustBoards charge, start by checking recent emails for an order confirmation, tax invoice, or quote acceptance from @justboards.com.au, and compare the amount and date with your statement. If your workplace or school uses central purchasing, contact your finance or procurement team to confirm if the order was placed on your behalf. For any concerns, you can reach JustBoards via the contact form or details on justboards.com.au, quoting your invoice number, order reference, or the last four digits of the card that was charged. Common billing issues—such as duplicate payments, changes to delivery costs, or cancelled custom orders—are usually resolved by providing your invoice, PO, or quote number so they can review and, if applicable, arrange adjustments or refunds according to their terms and conditions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to JustBoards.

  1. EZI*Justboards Gympie AUS

Frequently Asked Questions

Why do I see a charge from JustBoards on my statement when I didn’t order anything personally?

Many JustBoards orders are placed for workplaces, schools, or organisations using a shared or corporate card. The charge may relate to whiteboards, pinboards, or notice boards ordered by your admin, facilities, or purchasing department. Check with your internal purchaser or finance team and look for a JustBoards tax invoice or quote that matches the charge date and amount.

Does JustBoards offer subscriptions or ongoing billing for their products?

JustBoards primarily processes one‑off payments for physical products such as whiteboards, glassboards, and pinboards, and they do not typically offer subscription plans for individuals. Some organisations may have trade terms or approved supplier arrangements, but these are still invoiced on a per‑order basis rather than as a recurring subscription. If you see multiple JustBoards charges, they usually correspond to separate orders, back‑orders, or split shipments.

Why is there a pending or temporary JustBoards charge on my card?

A pending or temporary JustBoards charge can occur when your card is authorised while an order is being confirmed, especially for custom sizes or when freight needs to be finalised. This pre‑authorisation verifies that funds are available and is later captured or adjusted to match the final invoice total. If an order is cancelled before it is processed, the authorisation should drop off automatically within a few business days, depending on your bank.

What amounts are JustBoards charges usually for?

JustBoards charges vary widely depending on the size, quantity, and type of boards ordered, as well as delivery costs to your location. Smaller orders (such as a single standard whiteboard or accessories) will generally be lower, while large custom glassboards, bulk school fit‑outs, or mobile units can be significantly higher. Check your invoice or online cart history on justboards.com.au to see the itemised breakdown of products and freight.

How can I change, cancel, or pause an order with JustBoards after I’ve been charged?

If you need to change or cancel an order, contact JustBoards as soon as possible using the phone number or email listed on the Contact page at justboards.com.au and provide your order or invoice number. Standard stock items may be changeable or cancellable if they haven’t yet been dispatched, but custom‑made boards are often produced to order and may be subject to stricter change or cancellation conditions. The team can explain what’s possible and whether restocking fees or other charges apply.

How do I request a refund or dispute a JustBoards charge?

Start by locating your invoice, order confirmation, or quote from JustBoards and confirming the items, quantities, and delivery details. Then contact their customer service via email or phone (details on justboards.com.au) with your invoice number, photos where relevant (for damage or defects), and a description of the issue. Refunds or credits are typically assessed in line with their returns and warranty policy, and in some cases they may offer replacement products, partial credits, or full refunds depending on the situation.

How can I get a copy of my receipt or invoice for a JustBoards charge?

If you ordered online, a tax invoice is usually emailed automatically to the address supplied at checkout and may also be available through any online account you created with JustBoards. For phone or quote‑based orders, the invoice is typically emailed to the contact person or accounts department for your organisation. If you cannot locate it, contact JustBoards with the cardholder name, organisation name, approximate charge date, and amount so they can reissue the invoice.

What should I do if I suspect a JustBoards charge is unauthorised or fraudulent?

First confirm that no one in your household, office, or school used your card legitimately for a JustBoards purchase, and search your email for any related invoice or order confirmation. If no one recognises the transaction, contact JustBoards with the exact charge date and amount so they can check their records for an order linked to your card details. If it still appears unauthorised, notify your bank or card issuer immediately to dispute the transaction and to secure or replace your card as needed.

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