Juvitha Pty Ltd

Retail82% confidence

Australian proprietary company that trades under brands including Juergens & Co., producing custom handcrafted presentation boxes, portfolios, folders, books and related packaging products, primarily for business and premium presentation uses.

Ultimo, New South Wales, Australia
juergens.com.au

About Juvitha Pty Ltd

Juvitha Pty Ltd is an Australian proprietary company that operates the Juergens & Co.® workshop and showroom in Annandale, Sydney. From this inner-city studio, they design and handcraft premium presentation products such as custom boxes, portfolios, folders, ring binders, books, menus, invitations, proposals, frames and related packaging for corporate, hospitality, property, government and luxury retail clients. Their work is produced in-house using traditional case- and box-making machinery dating back to 1889 and is certified as Authentically Australian Made (Australian Made Licence ID: 9476).([juergens.com.au](https://juergens.com.au/welcome-2/?utm_source=openai))

A charge from Juvitha Pty Ltd or Juergens & Co will usually relate to a custom order for business or premium presentation materials, such as branded binders and folders, sales or property-development presentation kits, custom books, or handcrafted menu covers and boards. Because nearly all work is made-to-order and often quoted individually, charges may appear as a one-time invoice payment, a deposit or progress payment, or a repeated amount for follow‑on or reprint orders. In some cases, you may see multiple charges around the same time if your project included several components (for example, menus plus presentation boxes), or if freight, GST, or rush fees were charged separately. Their products are not typically sold on a self‑service subscription basis, so recurring monthly charges are more likely to be scheduled reorders that you or your business requested than an automated subscription.([juergens.com.au](https://juergens.com.au/sydney-presentations?utm_source=openai))

To verify or resolve a charge, start by checking recent invoices, quotes, purchase orders and email correspondence for Juergens & Co or Juvitha Pty Ltd, especially within marketing, events, property, hospitality, or executive offices that may have ordered presentation materials. Match the transaction date and amount on your statement with any PDF invoices or card receipts; pricing is usually custom, but menu covers often start around AUD $35–$65 + GST per piece and custom books often start around AUD $850 + GST, which can help you identify larger line items.([juergens.com.au](https://juergens.com.au/books?utm_source=openai)) If you still have questions, you can contact their workshop via the enquiry form on juergens.com.au or by phone at 1300 186 186 (international: +61 2 8324 1388); include your business name, invoice number (if known), transaction date, and exact amount so they can locate the payment.([juergens.com.au](https://juergens.com.au/contact-index?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Juvitha Pty Ltd.

  1. JUVITHA PTY LTD ULTIMO AUS

Frequently Asked Questions

What types of purchases typically result in a charge from Juvitha Pty Ltd / Juergens & Co on my statement?

Most charges relate to bespoke, business-focused presentation products—such as custom presentation boxes, property or tender folders, corporate or commemorative books, ring binders, portfolios, and hospitality menu covers or boards. These are usually ordered through a quote process for specific projects (e.g., a development launch, tender submission, VIP event, or restaurant menu rollout), not casual retail purchases.([juergens.com.au](https://juergens.com.au/sydney-presentations?utm_source=openai))

Does Juergens & Co offer subscriptions or recurring billing, and why might I see repeated charges?

Juergens & Co does not advertise consumer-style monthly subscriptions; most work is quoted and invoiced per project or reorder. However, businesses sometimes schedule repeat jobs—such as ongoing menu updates, recurring property marketing packs, or regular gift boxes—and these may be charged as separate invoices at agreed intervals, which can look like a recurring charge on your statement. If you see a pattern (for example, quarterly charges), check whether your team arranged standing or repeat orders with their workshop.([juergens.com.au](https://juergens.com.au/sydney-presentations?utm_source=openai))

What are common order values for Juergens & Co, and how can that help me identify the charge?

Because everything is custom, total invoice amounts vary widely, but their own FAQs indicate that custom menus typically start around AUD $35–$65 + GST per menu (with volume discounts), and custom books often start around AUD $850 + GST and increase with materials and complexity.([juergens.com.au](https://juergens.com.au/books?utm_source=openai)) Larger statement charges may therefore correspond to full project totals (e.g., dozens of menus, boxed presentation kits, or property handover sets), while smaller amounts could be sample runs, design fees, or partial deposits. Comparing your transaction amount to recent quotes or POs you’ve approved can help confirm which project the charge belongs to.

How can I cancel, change, or pause a project once Juergens & Co has started production?

Projects are typically produced to order, often using custom materials and finishes, so cancellation after production has begun may not be fully refundable. If you need to cancel or change quantities or specifications, contact the workshop as soon as possible using the enquiry form or by calling 1300 186 186, and reference your quote or invoice number and deadline. They can advise what stage your job is at and whether any costs (such as design, setup, or materials already cut) must still be covered, or whether timelines can be adjusted.([juergens.com.au](https://juergens.com.au/contact-index?utm_source=openai))

How do I request a copy of an invoice or ask for a refund or billing correction?

If you need an invoice copy, tax details, or believe you were billed incorrectly (for example, wrong quantity or duplicated payment), first gather: your business name, ABN (if applicable), the last 4 digits of the card charged, transaction date, and amount. Then submit an enquiry via the contact form on juergens.com.au or call 1300 186 186 / +61 2 8324 1388, and clearly describe the issue and provide any internal PO or quote references; the team can locate your job in their system and advise whether a refund, credit note, or adjustment is appropriate under the terms agreed at ordering.([juergens.com.au](https://juergens.com.au/contact-index?utm_source=openai))

What contact methods can I use if I don’t recognise a Juvitha Pty Ltd / Juergens & Co charge?

You can reach the company through the email-enquiry form on their website or by phone at 1300 186 186 within Australia or +61 2 8324 1388 internationally. Their workshop and showroom are located at LG 163 Parramatta Road, Annandale, NSW 2038, and enquiries submitted with a clear project brief or billing question are typically answered within one business day; include your statement screenshot (with card details obscured) and any possible project references so they can investigate quickly.([juergens.com.au](https://juergens.com.au/contact-index?utm_source=openai))

Could this be an authorization hold or pending charge from Juergens & Co rather than a final payment?

Most of Juergens & Co’s work is billed by invoice rather than via e‑commerce checkout, so it’s less common to see small temporary authorisation holds like you might from an online subscription service. However, if a card was used to secure a booking, pay a deposit, or cover freight or urgent production costs, your bank may briefly show a pending amount before the final charge posts. If the pending amount disappears or is replaced by a final invoice amount within a few days, it was likely an authorisation hold; if it remains or posts as a completed transaction that you don’t recognise, contact both your bank and Juergens & Co for clarification.

What should I check internally before disputing a Juvitha Pty Ltd charge with my bank?

Before filing a dispute, check with marketing, events, property, hospitality, or executive-assistant teams to see whether anyone recently ordered presentation folders, menus, books, or boxes from Juergens & Co, and review shared purchasing inboxes for quotes or proofs from juergens.com.au. Match the bank transaction date and amount against any Juergens & Co invoices, and confirm whether the payment was made in AUD and converted by your bank if you’re outside Australia. If someone on your team confirms the project or you locate the invoice, it’s usually faster and cleaner to resolve any discrepancies directly with the company rather than through a formal card dispute.

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