Kmart Photos

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Kmart Photos is Kmart Australia’s photo printing service, offering online and in-store printing of photos, photo books, canvases, and personalized photo gifts for pickup at Kmart stores or home delivery.

Mulgrave, Victoria, Australia
kmartphotos.com.au
Owned by Wesfarmers

About Kmart Photos

Kmart Photos is Kmart Australia’s dedicated photo printing and personalized gifting service, operated online at kmartphotos.com.au and through kiosks in many Kmart stores nationwide. Customers can upload photos from their phone, computer, or social media to create prints, photo books, canvas wall art, calendars, cards, and a wide range of custom photo gifts like mugs, cushions, blankets, and more. Orders can usually be collected at selected Kmart stores or delivered to your home, with production handled via Kmart’s partnered photo lab facilities based in Australia, coordinated from Mulgrave, Victoria.

A charge from “Kmart Photos,” “Kmart Photos Mulgrave,” or a similar description may appear on your bank statement when you place an order for photo prints or personalized products either online or at an in‑store photo kiosk. Most charges are one‑time payments corresponding to a specific order total; some customers may see separate charges for shipping or for split orders fulfilled from different locations. You might also see small temporary authorization holds when you first add or update a card, or when an order is being verified; these pending amounts usually drop off automatically once the final charge is processed.

If you’re unsure about a Kmart Photos charge, start by signing in to your account at kmartphotos.com.au and reviewing your recent orders and email confirmations, including any click‑and‑collect or home delivery receipts. Compare the billed amount and date with your order history or in‑store kiosk receipt. For further help, use the “Contact Us” or “Help” section on kmartphotos.com.au or contact Kmart Australia customer service, providing your full name, email, order number, and the exact amount/date of the charge so they can locate your transaction, clarify what was billed, assist with cancellations (where possible), or help with refunds in line with their returns and photo product policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kmart Photos.

  1. Kmart Photo Centre kmhelp.com.a AU

Frequently Asked Questions

Why did I get a charge from Kmart Photos when I only ordered in store at a kiosk?

Kmart Photos in‑store kiosks process payments through the same photo service that powers kmartphotos.com.au, so the name “Kmart Photos” or “Kmart Photos Mulgrave” can appear on your card statement instead of the individual store location. The charge will usually match the total shown on your kiosk receipt, including GST. Check your printed or emailed kiosk receipt for the date and total and compare it to the bank charge.

Does Kmart Photos have any subscriptions or recurring charges?

Kmart Photos operates on a pay‑per‑order basis and does not offer standard subscription or membership billing. All charges should correspond to individual orders for prints or photo products, plus any applicable shipping fees. If you see repeated charges, they are most likely from separate orders placed on different dates by you or another authorised user of your card.

What are typical Kmart Photos charge amounts I might see on my statement?

Kmart Photos orders can range from a few dollars for basic photo prints to higher totals for canvas prints, large photo books, or multiple custom gifts in a single order. Your statement may show a single combined amount that includes product costs, GST, and any delivery fees. To confirm what makes up the total, log into kmartphotos.com.au, go to your order history, and open the order summary or tax invoice for itemised pricing.

Why do I see a small pending or $0 charge from Kmart Photos?

Kmart Photos, via its payment processor, may place a small temporary authorization on your card when you add a new payment method, update card details, or submit an order for verification. These authorizations can appear as very small amounts or $0 and are not actual charges. They should automatically disappear or convert to the final order amount within a few business days, depending on your bank.

How can I cancel or change a Kmart Photos order after I’ve been charged?

Because photo products are custom‑made, orders usually move into production quickly and may not be changeable once submitted. If you need to cancel or modify an order, contact Kmart Photos support as soon as possible via the Help/Contact section at kmartphotos.com.au and provide your order number and details of the change. If production has not yet started, they may be able to assist; otherwise, changes or cancellations may not be possible.

How do I request a refund or replacement for a Kmart Photos order?

If your order arrives damaged, incorrect, or with poor print quality, contact Kmart Photos customer support through kmartphotos.com.au, or visit the Kmart store where you collected the order, as applicable. Provide photos of the issue, your order number, and the email used to place the order so they can assess the problem. In line with Kmart’s returns and consumer law obligations, they may offer a reprint, replacement, or refund where there is a fault or error with the product or printing.

How can I get help if I don’t recognise a Kmart Photos charge on my card?

First, check whether anyone in your household or with access to your card (including older children) has recently ordered prints or photo gifts from Kmart or used a photo kiosk in store. Then, log into kmartphotos.com.au with any email addresses you use and review order history and email confirmations around the date of the charge. If you still can’t identify it, contact Kmart Photos or Kmart customer service with the amount, date, and the last four digits of the card used; if they cannot locate a matching order, contact your bank to discuss disputing the charge.

How do I contact Kmart Photos about a billing or order issue?

For billing questions, order lookups, or technical issues, go to kmartphotos.com.au and use the Help or Contact Us section to submit a support request or find the appropriate email/contact form. Include your full name, order number, email address used for the order, and a brief description of the issue so they can respond efficiently. You can also seek assistance at a Kmart Australia service desk for in‑store photo orders, where staff may help you escalate the issue to the photo support team.

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