Koorong

Koorong is a large Australian Christian bookstore chain and online retailer based in West Ryde, New South Wales. They specialise in Christian books, Bibles, study resources, children’s materials, music, DVDs, gifts, and church supplies for individuals, families, schools, and churches. Koorong operates physical stores across Australia as well as a full online store at koorong.com, where customers can browse, order for home delivery, or arrange click & collect from a nearby store.

A Koorong charge on your bank or card statement usually appears after purchasing items in-store, ordering through koorong.com, or paying for a phone order. On statements, the charge description may include terms like “KOORONG,” a city or store name, or “KOORONG ONLINE.” Most transactions are one‑off purchases, but you may also see charges for backordered items shipped later, split shipments from one order, or adjustments such as shipping fees. Some banks may show a temporary pre‑authorisation (a pending amount) when you place or modify an online order; this hold typically clears or is replaced by the final settled transaction once your order is processed.

If you’re unsure about a Koorong charge, start by checking your email for order confirmations or receipts from koorong.com and any recent in‑store purchases. Log into your online account at koorong.com (if you have one) to review recent orders, or compare the date and amount with your visit to a physical store. For further help, contact Koorong via the Help/Contact section on their website, where you’ll find current phone and email details for customer service. If a charge still looks incorrect—such as a duplicate or an unfamiliar amount—reach out to Koorong with your full name, order number (if known), and the transaction date so they can investigate and, if appropriate, arrange a correction or refund.