LoanMart

Financial Services95% confidence

LoanMart is a U.S.-based lender that specializes in auto title loans and related secured lending products for consumers who need fast access to cash.

Van Nuys, California, United States
Owned by Wheels Financial Group, LLC

About LoanMart

LoanMart, often branded as 1‑800LoanMart, is a consumer finance company that focuses on auto title loans and other vehicle‑secured lending products. By using a borrower’s vehicle title as collateral, LoanMart offers loans to people who may have limited credit history or lower credit scores, operating primarily in several U.S. states. The company markets quick approvals, flexible terms, and the ability for borrowers to keep driving their vehicles while repaying the loan.

A charge with the descriptor “BILLPAY LOANMART TEL” on a card or bank statement typically indicates a payment made toward a LoanMart loan—often via online bill pay, over the phone, or through an integrated bill payment service. This could be a scheduled monthly loan payment, an extra principal payment, or a payoff transaction. In some cases, you might see multiple smaller payments if your bank or bill‑pay provider splits a single scheduled amount into separate transfers.

If you don’t recognize the charge, first check whether you, a joint account holder, or an authorized user has an active or recent loan with LoanMart. Review your loan documents or online account to match the transaction date and amount. To resolve questions, contact LoanMart directly using the phone number or contact options on their official website, and ask for a payment history or payoff quote. If the charge still appears unauthorized after speaking with them, you should contact your bank or card issuer to dispute the transaction and, if appropriate, update or revoke any recurring bill‑pay instructions tied to LoanMart.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to LoanMart.

  1. BILLPAY LOANMART TEL

Frequently Asked Questions

Why do I see a charge labeled “BILLPAY LOANMART TEL” on my account?

This descriptor usually indicates a loan payment made to LoanMart through your bank’s BillPay system, an online banking transfer, or a telephone payment. It often corresponds to your scheduled monthly auto title loan payment or a payoff amount applied to your LoanMart account.

What types of loans does LoanMart typically bill me for?

Most LoanMart charges relate to auto title loans or similar vehicle‑secured loans. Your payment might cover principal, interest, and any applicable fees as outlined in your loan agreement. Review your loan documents or online account to confirm the type of loan and current balance being billed.

Can I stop or change recurring LoanMart BillPay charges?

Yes. If you set up recurring payments through your bank’s BillPay service, log in to your online banking and edit or cancel the repeating payment instruction. If you authorized LoanMart to debit your account directly, contact LoanMart customer service to change, pause, or revoke that authorization and request written confirmation of the change.

How do I request a refund or correction for a LoanMart payment I believe is incorrect?

Start by contacting LoanMart with your full name, loan number, the date and amount of the disputed payment, and any bank statement screenshots. Ask them to review how the payment was applied. If an error is confirmed, you can request a refund, a payment reallocation, or a credit to your account, depending on the situation. If they do not resolve it, follow up with your bank or card issuer to file a dispute.

Why do I see multiple LoanMart payments on the same day or for odd amounts?

Multiple or unusual‑sized LoanMart charges can occur if a single scheduled payment was split into several transactions by your bank’s BillPay service, if you made both a regular payment and an extra principal payment, or if a failed payment was retried. Check your bank’s BillPay activity and your LoanMart payment history to see how each transaction was posted.

Does LoanMart place temporary authorization holds on my account?

In most cases, LoanMart charges appear as direct loan payments rather than temporary holds. However, if you make a payment by card over the phone or online, you may briefly see a pending authorization before it settles as a final charge. These pending entries should update to the finalized amount once your bank finishes processing.

How can I confirm that a LoanMart charge was properly applied to my loan?

Log in to your LoanMart account portal (if available) or contact their customer service and request a recent statement or transaction history. Verify that the payment date and amount on your loan record match the charge on your bank or card statement and that it was applied to the correct loan and borrower.

What should I do if I don’t have a LoanMart loan but see this charge?

First, check with any joint account holders or authorized users to ensure they did not open a LoanMart loan or make a payment. If no one recognizes the charge, contact LoanMart to see if they can locate an account tied to your card or bank details. If they cannot and you still suspect fraud, immediately report the transaction to your bank or card issuer, request a dispute, and consider replacing your card or updating your account information.

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