About L'Occitane en Provence
L’Occitane en Provence is a global beauty and skincare brand founded in France, known for its high-quality products made with ingredients inspired by the Provence region, such as shea butter, lavender, almond, and immortelle. The company operates boutiques worldwide, including mall and street-front stores like the one in Charlotte, North Carolina, selling skincare, body care, hair care, fragrances, and gift sets.
A charge from “LOccitane en Prove Charlotte NC” on your card statement typically corresponds to an in-store purchase at the L’Occitane boutique in Charlotte, such as creams, gift boxes, or other beauty products. It may also reflect an online order that was processed or fulfilled associated with that location, a phone order rung up through the store’s register, or a digital receipt transaction. In some cases, you might see a pending authorization hold if the card was pre-authorized before the final sale amount was captured.
To verify the charge, check your recent in-store receipts, email confirmations, or your account order history if you have a L’Occitane online account or loyalty profile. If you don’t recognize the transaction, contact L’Occitane customer service or call the specific Charlotte store using the number listed on your receipt or on the store locator on their website. Your bank can also help dispute unrecognized charges, but it’s best to first confirm with L’Occitane, who can often look up the transaction by date, amount, and last four digits of your card.