Lucid Trading Group LLC

Financial Services90% confidence

Lucid Trading Group LLC (Lucid Trading) is an online futures prop firm that sells evaluation and straight‑to‑funded trading accounts, training tools, and related services to traders worldwide.

Dover, Delaware, United States
lucidtrading.com

About Lucid Trading Group LLC

Lucid Trading Group LLC, commonly branded as Lucid Trading, is an online proprietary trading firm focused on futures markets. It offers a range of simulated evaluation accounts and straight‑to‑funded programs (such as LucidPro, LucidFlex, LucidDaily, LucidDirect, and others) that allow traders to demonstrate their skills trading CME Group futures on supported platforms like NinjaTrader, Tradovate, and TradingView integrations. The company positions itself as an education‑driven prop firm, providing dashboards, risk rules, and account analytics accessible through its website and mobile apps.

A charge from “Lucid Trading” or a similar descriptor on a card or bank statement (sometimes including a phone number or lucidtrading.com) is typically associated with purchasing an evaluation or instant‑funded account, buying a reset for an existing evaluation after breaching rules, or paying related service fees through Lucid’s online checkout. These are usually one‑time charges, although users may encounter automatic renewals or rebills if they signed up for subscription‑style offerings or add‑on services, as described in Lucid’s terms of use and refund policy. In some fraud cases, people report unauthorized Lucid Trading charges where their card details were used online without consent.

If you see a Lucid Trading charge and are unsure about it, start by logging into your Lucid Trading account and checking your Orders/Billing history and email for invoices or receipts sent from lucidtrading.com or its help center. For recognized but problematic purchases (such as accidental duplicate orders or unused accounts that have never been traded), you can contact Lucid’s support via their online help center or live chat on the website to request clarification or a possible refund, subject to their strict refund and chargeback policies. If you do not have a Lucid account and cannot match the transaction to any known activity, you should treat it as potentially unauthorized: immediately contact your card issuer to dispute the charge and consider requesting a new card number, and then reach out to Lucid’s support with the last four digits of the card, date, and amount so they can investigate on their side.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lucid Trading Group LLC.

  1. Lucid Trading 308-4801399

Frequently Asked Questions

What does a Lucid Trading charge on my card usually mean?

A Lucid Trading charge typically means someone used your card to purchase a futures evaluation or instant‑funded account (such as LucidPro, LucidFlex, LucidDaily, or LucidDirect), to buy a reset for an existing evaluation after breaching rules, or to pay for related services or merchandise through lucidtrading.com. Check your Lucid account dashboard and order history to see exactly which product was purchased.

Is Lucid Trading a subscription, or are charges one‑time payments?

Most Lucid Trading evaluation and direct‑funded accounts are billed as one‑time fees, but some offerings can include recurring elements or rebills if you opt into subscription‑style services, add‑ons, or renewals as described in their terms of use and store policies. Review the specific plan page and your order confirmation email to see whether your purchase was a one‑time fee or set to renew automatically.

How do I cancel future Lucid Trading charges or stop renewals?

To stop future Lucid Trading charges, log into your Lucid account and review your active products or subscriptions; if a plan supports renewal, you can usually cancel or disable auto‑renew in your account settings or store portal. If you cannot locate a self‑serve option, open a ticket or live chat at lucidtrading.com and request cancellation before your next billing date, keeping screenshots or email confirmations for your records.

How can I request a refund from Lucid Trading if I no longer want the account?

Lucid’s own policies state that once you purchase and begin trading an account—whether simulated or otherwise—you generally are not entitled to a refund; they may consider refunds only for accounts that have never been traded and under limited exceptional circumstances. To request a refund, gather your order number and account details, then contact Lucid through their help center or live chat and explain your situation; if they decline and you believe the charge is unauthorized or unfair, you can discuss dispute options with your card issuer.

Why do I see a small or duplicate Lucid Trading amount, or a pending hold on my card?

Like many online merchants, Lucid Trading and its payment processors may place a temporary authorization hold when you add or update a card or when a payment is first attempted; these holds often show as pending and then drop off within a few days. In some cases, you may also see closely timed duplicate entries where one is a voided authorization and the other is the settled charge—check your online banking after a few days to confirm that only the final purchase amount has actually posted.

What should I do if I don’t recognize a Lucid Trading charge at all?

If you do not recognize a Lucid Trading charge and no one in your household admits to making a purchase, treat it as likely unauthorized use of your card. Immediately contact your bank or card issuer to report the charge and request a dispute and card replacement, then optionally reach out to Lucid’s support with the charge date, amount, and last four digits of the card so they can search their system and, if appropriate, block any associated Lucid accounts.

How can I contact Lucid Trading about a billing or account issue?

Lucid Trading primarily handles support online. Go to lucidtrading.com and use the Help Center or “Need Help?” contact page to start a live chat or submit a ticket, providing your full name, email used at checkout, order number, approximate charge amount and date, and the last four digits of the card. Their site advertises human support with typical response times during weekdays, and complex billing matters may require follow‑up via email.

What amounts are common for Lucid Trading charges and can multiple charges appear close together?

Common Lucid Trading charges often match the listed prices of their evaluation or Direct accounts (for example, fees in the roughly $90–$150+ USD range depending on the product, coupons, and account size), and traders who buy multiple evaluations, resets, or upgrades may see several Lucid charges in a short period. If you notice repeated charges that don’t align with your own purchases or promotions you knowingly used, review your Lucid order history carefully and contact both Lucid support and your card issuer if anything looks unfamiliar.

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