About Main Street Member Services
Main Street Member Services is a branded service of Main Street, Inc., a Birmingham, Alabama–based company that specializes in check programs, custom print, and marketing solutions for community banks and credit unions. Through the Main Street Member Services brand, they offer personal and business checks, custom check designs, security features, and online reorder tools to account holders at participating financial institutions.
A charge labeled “MAIN STREET MBR SVCS” on a card or bank statement is typically associated with ordering or reordering checks through your bank or credit union, which uses Main Street as its check provider. The amount usually corresponds to the cost of a check order (often ranging from a few tens of dollars depending on design, quantity, and options) and may appear shortly after you place an order with your financial institution or directly via an online Main Street order portal linked from your bank’s website. In some cases you may see a temporary authorization or test charge when a new card or account is used for payment.
If you have questions about this charge, first review your recent activity: did you or a joint account holder recently open a new checking account, reorder checks, or change your check style? You can confirm by looking at your online banking messages or receipts, or by checking the “Order/Reorder Checks” link on your bank or credit union’s site, which often references Main Street Member Services or Main Street, Inc. For billing disputes or refunds, start by contacting your bank or credit union’s customer service, as they initiated the order and can see the invoice details; they can escalate to Main Street’s support team if needed. You can also contact Main Street, Inc. directly using the support information on mainstreetinc.com for help tracking or verifying a specific order.