Matbia

Financial Services85% confidence

Matbia is a Brooklyn-based charitable giving and payment platform that provides prepaid charity cards and an online portal to manage donations. It processes ACH transfers, card payments, and recurring contributions for donors and nonprofit organizations.

Brooklyn, NY, USA
matbia.org

About Matbia

Matbia is a charitable giving platform and payment processor that offers donors a dedicated account and card for managing tzedaka and other charitable contributions. Through its web portal and devices in participating communities, users can load funds via ACH transfer, check, credit card (via partners), wire transfer, or external donor-advised fund, then direct those funds to a wide range of charities and campaigns. The service focuses on providing an organized, halachically compliant way to track maaser and other giving, complete with detailed tax documentation and account statements.([developers.matbia.org](https://developers.matbia.org/?utm_source=openai))

A charge with a description like “5200MATBIA MAN ACH 9873609845PPD189” typically indicates an ACH transfer processed by Matbia, often representing a deposit into your Matbia account or a transfer associated with a Matbia charity card transaction. The numeric codes (such as the leading 5200 and trailing numbers) are usually internal bank or ACH identifiers for the specific transaction or batch, while “MATBIA” identifies the platform handling the payment. Because Matbia supports both one-time and recurring deposits and donations, such charges may be tied to a manual deposit, a scheduled recurring deposit, or an automated replenishment you previously authorized.([matbia.org](https://matbia.org/faq/))

If you have questions about this charge, first log into your Matbia account portal or app-equivalent (online portal) and review your recent deposits and donations, as these will usually match the amount and date on your statement. You can also check any email receipts or monthly statements sent by Matbia for confirmation. If something doesn’t look right, contact Matbia customer service using the phone number or contact form listed on their website; they can look up the transaction using your account details and the date/amount of the charge. If you still cannot recognize the transaction after checking your Matbia account and contacting support, you should reach out to your bank to dispute or block further unauthorized ACH withdrawals.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Matbia.

  1. 5200MATBIA MAN ACH 9873609845PPD189

Frequently Asked Questions

Why do I see an ACH charge labeled with “MATBIA” on my bank statement?

An ACH charge that includes “MATBIA” usually indicates that you initiated or authorized a deposit from your bank account to your Matbia charitable giving account, or that Matbia processed an ACH transaction related to your Matbia card or donations. The surrounding numbers are internal ACH or bank reference codes tied to that transfer.

Is the descriptor “5200MATBIA MAN ACH 9873609845PPD189” a recurring or one-time transaction?

The descriptor itself doesn’t guarantee whether it is recurring or one-time. However, Matbia supports both manual deposits and scheduled recurring deposits or auto-replenish setups. If you have enabled recurring deposits or decline-prevention features in your Matbia account, similar ACH descriptors may appear on a regular schedule that matches your deposit settings.

How can I confirm which Matbia deposit or donation corresponds to this ACH charge?

Log into your Matbia online portal and review your recent deposits and transactions for the same date and amount as the ACH charge. Matbia provides transaction history, donation details, and monthly statements; one of these entries should match the amount and date on your bank statement, confirming the origin of the charge.

How do I stop or pause future Matbia ACH withdrawals from my bank account?

To stop or pause future Matbia ACH withdrawals, sign in to your Matbia account and cancel or edit any recurring deposit schedules, auto-replenish rules, or automated decline-prevention settings you have configured. If you cannot access your account, contact Matbia customer service directly and ask them to disable ACH withdrawals associated with your account or card.

What should I do if I don’t recognize a Matbia ACH charge?

First, check whether you or someone in your household has a Matbia card or account, and review recent deposits or donations in the Matbia portal. If the transaction still seems unfamiliar, contact Matbia support with the date and amount so they can investigate. If you suspect fraud, notify your bank immediately and request that they block or reverse unauthorized ACH withdrawals in line with their dispute policies.

Does Matbia place temporary authorization holds on my bank account?

Matbia primarily processes actual ACH transfers rather than typical card-style authorization holds. However, when you link a bank account and initiate deposits, funds may be pending for 2–3 days while the transfer completes, during which time your bank may show them as processing. Instant funding privileges in your Matbia account allow you to donate before the ACH fully settles, but the bank-side entry will still appear as a standard ACH debit once processed.([matbia.org](https://matbia.org/faq/))

Where can I find receipts or tax documentation for my Matbia transactions?

Matbia issues a receipt for each deposit and provides monthly account statements and reports that summarize your donations for tax purposes. You can download these documents from the Matbia online portal, and they should detail the dates and amounts of your deposits and donations that correspond to ACH charges on your bank statement.([matbia.org](https://matbia.org/faq/))

How do I contact Matbia about an issue with an ACH charge?

To resolve a charge issue, visit matbia.org and use the Contact section or log into the portal for support options, or call their published customer service number (commonly 718-333-1010) to speak with a representative. Provide your name, Matbia card or account number, and the date and amount of the ACH charge so they can locate and review the specific transaction.([matbia.org](https://matbia.org/faq/))

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