MCE Insurance

Financial Services75% confidence

MCE Insurance is a UK-based insurance broker best known for providing motorcycle and related motor insurance products.

Rushden, Northamptonshire, United Kingdom

About MCE Insurance

MCE Insurance is a specialist insurance broker based in Rushden, Northamptonshire, in the United Kingdom. It has historically focused on motorcycle insurance, offering cover for a wide range of bikes including sports bikes, scooters, motocross bikes, and other niche or high‑risk motorcycle categories. Over time, MCE has also offered van and car insurance products, positioning itself as a provider for riders and drivers who may struggle to find cover elsewhere, such as younger riders or those with convictions.

A charge from “MCE” or “MCE Insurance” on a card statement is most likely related to the purchase or renewal of an insurance policy (typically motorcycle, but sometimes car or van) or an associated add‑on such as breakdown cover, legal expenses, or premium finance instalments. In some cases, you might see recurring monthly payments if you opted to pay your premium in instalments rather than in a single annual lump sum. You may also see a one‑off charge for policy fees, mid‑term changes (e.g., updating your bike, address, or usage), or policy renewal.

If you don’t recognize an MCE charge, first check any recent or past insurance documents and emails for policy numbers or payment schedules that match the date and amount of the transaction. Log in to your MCE Insurance online account (if you have one) or locate your policy schedule to confirm what you agreed to pay and when. If you still have questions, contact MCE Insurance’s customer service using the details on their official website; have your policy number, registration plate, and the last four digits of the card that was charged ready. As with any insurance broker, if you suspect fraud or cannot confirm the charge as legitimate, you should also contact your card issuer promptly to dispute the transaction and request further investigation.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MCE Insurance.

  1. MCE
  2. Mce

Frequently Asked Questions

Why did MCE Insurance charge my card?

MCE Insurance typically charges your card for the purchase or renewal of an insurance policy (usually motorcycle, but sometimes car or van) or for associated add‑ons like breakdown cover or legal expenses. If you chose to pay monthly, the charge may be one of your scheduled instalments.

Why am I seeing multiple MCE Insurance charges each month?

If you pay your insurance premium in instalments rather than in a single annual payment, you’ll see a recurring charge from MCE Insurance or its payment partner each month for the duration of your agreement. Check your policy documents or finance agreement to confirm the number and amount of instalments.

How do I cancel my MCE Insurance policy to stop future charges?

To cancel, you generally need to contact MCE Insurance directly via phone or through your online account and request cancellation of your policy. They will explain any cancellation fees and whether you’re entitled to a pro‑rata refund. Always ask for written confirmation of the cancellation and the effective date so you know when charges should stop.

How can I request a refund for an MCE Insurance charge I don’t recognize?

Start by contacting MCE Insurance customer service with the transaction date and amount, along with any policy details you may have. Ask them to confirm what the charge relates to and whether a refund is possible. If they confirm it is not their charge or you still believe it is unauthorized, contact your bank or card issuer to raise a dispute or chargeback.

Does MCE Insurance place temporary authorisation holds on my card?

In some cases MCE Insurance or its payment processor may place a small temporary authorisation on your card when you obtain a quote, set up a direct debit, or update card details. These holds are usually for verification only and should disappear automatically within a few business days without posting as a final charge.

How do I contact MCE Insurance about a billing or payment issue?

Visit mceinsurance.com and use the contact information listed there—typically a customer service phone number and, in some cases, online forms or email. Have your policy number, registration plate, and the last four digits of the card that was charged ready so they can quickly locate your account and investigate the payment.

Can my MCE Insurance renewal be taken automatically without my explicit approval each year?

Many MCE Insurance policies are set to auto‑renew if you previously agreed to continuous payment authority or renewal terms. In that case, your card may be charged near the renewal date. Check your policy schedule and renewal notice to see if auto‑renewal applies, and contact MCE in advance of the renewal date if you wish to opt out.

What if I had an old MCE Insurance policy but I’m still seeing charges?

It’s possible that instalment payments, fees for mid‑term adjustments, or auto‑renewal charges are still being processed. Review your most recent policy or renewal documents to confirm end dates and payment schedules, then contact MCE Insurance with those details to verify whether the policy is still active and to stop or refund any inappropriate charges.

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