Navy Exchange is a U.S. Navy-operated retail chain that provides tax-free shopping for authorized military personnel, retirees, and their families on and around naval installations.
Navy Exchange is the retail arm of the Navy Exchange Service Command (NEXCOM), operating department-store-style main exchanges, convenience stores, gas stations, and specialty shops on U.S. Navy bases worldwide. At Naval Submarine Base Kings Bay in Georgia, the Kings Bay Main Navy Exchange serves as the primary on-base retail store, offering clothing, electronics, home goods, personal care items, and other everyday necessities for service members and their families.
A charge labeled like “STORE KINGS BAY 070 - 1383” is likely tied to an in-person purchase at the Kings Bay Main Navy Exchange or an associated on-base shop using the same merchant ID. These can range from small everyday purchases (snacks, toiletries, uniform items) to larger retail transactions (electronics, furniture, or seasonal goods). Depending on how your bank formats descriptors, you may see the base name (“Kings Bay”) and an internal store or terminal number (such as “070” or “1383”) instead of the full “Navy Exchange” wording.
To verify the charge, review any paper or digital receipts from recent visits to the Kings Bay Navy Exchange or other on-base NEX facilities and match the date and amount. You can also log into your MyNavyExchange account (if you use one) to review purchase history, or call the Kings Bay Main Navy Exchange store directly, using the contact information on the official MyNavyExchange store locator, and provide the transaction date and amount. If something appears incorrect or fraudulent, contact your card issuer promptly to dispute the charge, and, if you have base access, you may also visit the NEX customer service desk in person for further assistance.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Navy Exchange.
Why does my statement show a charge as "STORE KINGS BAY 070 - 1383" instead of Navy Exchange?
Banks often display internal merchant IDs or location tags, so purchases at the Kings Bay Main Navy Exchange may appear with a descriptor like "STORE KINGS BAY 070 - 1383" that references the base and store number rather than the full Navy Exchange name. If you recently shopped at the Navy Exchange at Naval Submarine Base Kings Bay, this is likely that transaction.
What types of purchases typically generate a Navy Exchange Kings Bay charge?
Charges from the Kings Bay Navy Exchange can come from a wide range of items, including uniforms, clothing, electronics, home goods, personal care products, snacks, and other everyday necessities. The descriptor may not specify the department, so match the charge amount and date with your receipt or your memory of recent in-store purchases.
Can the Navy Exchange at Kings Bay place temporary authorization holds on my card?
Yes. Like most large retailers, the Navy Exchange may place a temporary authorization hold when you pay by card, especially for pay-at-the-pump fuel, higher-value purchases, or when the system verifies your card. These holds usually drop off automatically within a few business days and are replaced by the final posted transaction amount.
How do I get a copy of a receipt for a Navy Exchange Kings Bay purchase?
If you need a receipt copy, visit the customer service desk at the Kings Bay Main Navy Exchange with your card and purchase date, or call the store using the phone number listed on the MyNavyExchange store locator page. In many cases, associates can look up transactions by the last four digits of your card, the amount, and the purchase date.
Who is allowed to shop at the Navy Exchange Kings Bay, and could that affect why I see this charge?
Navy Exchange facilities, including Kings Bay, are typically limited to authorized patrons such as active-duty service members, retirees, reservists, and eligible dependents. If you see a Kings Bay store charge and you do not have base or NEX shopping privileges, contact your bank immediately, as it could indicate that your card details were used by someone else with access to the base.
How can I dispute or question a specific charge from the Navy Exchange Kings Bay?
First, confirm that the date and amount align with a visit you or a family member made to the Kings Bay Navy Exchange. If it still looks wrong, contact the store’s customer service desk for clarification and then your card issuer to initiate a dispute if necessary. Your bank may ask for details such as the store name (Navy Exchange Kings Bay), the transaction date, and the exact amount.
Does the Navy Exchange Kings Bay offer any recurring billing or subscriptions that could explain repeat charges?
Most NEX Kings Bay purchases are one-time point-of-sale transactions, but you might see repeat charges if you routinely shop there for gas, groceries, or household items. Navy Exchange does not typically run consumer subscription services from the main store, so recurring, same-amount charges that you don’t recognize should be checked carefully with both the store and your card issuer.
Where can I find contact information for the Navy Exchange at Kings Bay to ask about a charge?
You can locate up-to-date phone numbers and hours for the Kings Bay Main Navy Exchange on the official MyNavyExchange store locator at mynavyexchange.com. Look up the Kings Bay, GA location and call the main store number or customer service desk, then provide your transaction details so they can help identify the charge.