Nek Studio

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Nek Studio is a Vietnam-based mobile game development studio that creates next-generation casual and entertainment games for smartphones and tablets.

Hanoi, Vietnam
nek.studio

About Nek Studio

Nek Studio is a mobile game startup headquartered in Hanoi, Vietnam, focused on creating visually polished, quick-to-play mobile games. The company describes itself as a team of experienced game designers and young developers, artists, and VFX specialists, aiming to build distinctive titles that emphasize long-term entertainment value rather than short-lived trends. Their games are distributed digitally via app stores and are designed around instant gameplay and high-quality visuals.

A charge labeled “tagadapay*Nekstudio.c” is likely from a purchase related to one of Nek Studio’s mobile games, with TagadaPay acting as the payment processor. This could be an in-app purchase (such as virtual currency, items, or unlocking content), a one-time game purchase, or a small recurring charge if you signed up for a subscription or bundle within a game. The slightly truncated descriptor (ending in “.c”) is common in card systems that limit character length and should still map back to Nek Studio in your transaction history.

To verify the charge, first check your Apple App Store or Google Play purchase history for the same date and amount, as most mobile game charges will show there with clearer labeling. You can also review email receipts from the app store account used on your device. If you still don’t recognize the transaction, contact your app store support (Apple or Google) to request more detail or a refund if eligible, and you may also reach out to Nek Studio via the contact details on their official website. As with any unrecognized gaming or in-app charge, consider changing your app store password, enabling purchase authentication, and removing stored cards from devices you don’t control.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Nek Studio.

  1. tagadapay*Nekstudio.c

Frequently Asked Questions

Why do I see a charge from “tagadapay*Nekstudio.c” on my card statement?

This descriptor indicates a payment processed by TagadaPay on behalf of Nek Studio, most likely for a purchase inside one of Nek Studio’s mobile games (such as virtual currency, items, or unlocking content). The descriptor may be truncated on your statement, but the full record in your app store purchase history should list the specific game and item purchased.

How can I confirm which Nek Studio game or item I was charged for?

Open the Apple App Store or Google Play account used on your phone, go to your purchase or order history, and match the date and amount of the “tagadapay*Nekstudio.c” charge. The store will show the exact Nek Studio game and the in-app item or package you bought, which is often clearer than the banking descriptor.

Can I get a refund for a Nek Studio charge I didn’t intend to make?

Refunds for Nek Studio games and in-app purchases are generally handled through the platform where you purchased them (Apple App Store or Google Play). Visit the store’s “Report a Problem” or “Request a Refund” page, select the relevant transaction, and follow the prompts to submit a refund request. Include that the processor descriptor shows as “tagadapay*Nekstudio.c” if you need to clarify the charge.

Does Nek Studio offer subscriptions or only one-time in-app purchases?

Nek Studio primarily focuses on free-to-play mobile titles that monetize via one-time in-app purchases such as coins, boosters, or cosmetic items. Some offers may be time-limited bundles or repeatable packs, but if there is an ongoing subscription, it will be clearly labeled in your app store subscription list where you can view, manage, or cancel it.

How do I cancel a recurring payment linked to Nek Studio?

If you see recurring charges that appear to be related to a Nek Studio game, go to your Apple or Google account’s Subscriptions section and look for any active subscription tied to one of their games. Cancel it there to stop future renewals—cancellations must be done through the app store; TagadaPay and Nek Studio cannot directly cancel store-managed subscriptions on your behalf.

Why was I charged by Nek Studio even though I don’t remember making a purchase?

Common reasons include a child or family member using a device with your payment details saved, accidental taps on in-app purchase prompts, or repeat purchases of consumable items in a game. Check the detailed order information in your app store account and review who has access to your devices. You may want to enable parental controls or require a password/biometrics for every purchase.

What should I do if I suspect fraud on a Nek Studio transaction?

First, verify the purchase history in your Apple or Google account to ensure it’s not an unfamiliar in-app purchase. If you find no matching orders or remain convinced the transaction is unauthorized, immediately contact your card issuer to dispute the charge and request a card replacement. Then secure your app store and email accounts by changing passwords and enabling two-factor authentication.

How can I contact Nek Studio about a game or payment issue?

For gameplay issues or questions that are not strictly about billing, visit Nek Studio’s official site at nek.studio and use their listed email or contact form. For payment adjustments, refunds, or subscription cancellations, you will typically need to work through the platform where you made the purchase (Apple App Store or Google Play), as they control billing and refunds for mobile in-app transactions.

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