News Travels

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News Travels is an airport newsagency and travel essentials retail brand offering books, magazines, convenience items and travel accessories at Brisbane Airport and other Australian airport terminals, operated by travel retailer Lagardère AWPL.

Sydney, Australia
awpl.com.au
Owned by Lagardère AWPL

About News Travels

News Travels is an airport newsagency and travel‑essentials retailer operated by Lagardère AWPL, a major travel-retail company based in Sydney, Australia. You’ll typically find News Travels stores inside Australian airport terminals (including Brisbane Airport), offering books, magazines, newspapers, snacks, drinks, tech accessories, travel pillows, chargers, SIM cards, souvenirs, and other last‑minute travel necessities. The business focuses on fast, convenient in‑terminal shopping for passengers and airport staff, and most purchases are made in person at the store counter.

A News Travels charge usually appears on your bank or card statement after you’ve made a purchase at one of their airport locations. The descriptor may show as “NEWS TRAVELS,” “NEWS TRAVELS BNE,” “AWPL* NEWS TRAVELS,” or “LAGARDERE AWPL” followed by the airport code or city. These are generally one‑time, same‑day transactions for items bought just before a flight, though you might also see small additional amounts if you added items at the counter, paid contactless, or were charged in Australian dollars and your bank converted the amount to your home currency. News Travels does not typically run subscription or recurring billing; any repeat charges usually reflect separate in‑store purchases on different days.

If you’re unsure about a News Travels charge, start by checking recent travel dates, boarding passes, and email confirmations around the time of the transaction, as well as any paper receipts you received at the airport. Compare the posted amount, date, and location with your flight itinerary (for example, a charge on the day you departed from Brisbane Airport). For questions or refunds, you can contact the specific airport store (details often appear on your receipt) or reach Lagardère AWPL via the contact form at awpl.com.au, providing the last four digits of your card, transaction date, approximate amount, and airport. If you suspect an error or don’t recognize the purchase at all, contact both the merchant and your card issuer promptly so they can investigate or dispute the charge if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to News Travels.

  1. NEWS TRAVELS SATELLITE EAGLE FARM AUS

Frequently Asked Questions

Why do I see a NEWS TRAVELS or AWPL* NEWS TRAVELS charge on my card?

This charge typically comes from an in‑store purchase at a News Travels shop located inside an Australian airport terminal, such as Brisbane Airport. The descriptor on your statement may appear as “NEWS TRAVELS,” “NEWS TRAVELS BNE,” or “AWPL* NEWS TRAVELS” because the stores are operated by Lagardère AWPL. Review your recent flights and time spent in the terminal around the date of the charge to confirm the purchase.

Does News Travels offer subscriptions or recurring billing?

News Travels primarily operates as a physical retail newsagency and convenience store, so purchases are usually one‑time in‑store transactions. They do not typically sell digital subscriptions or run recurring monthly charges directly under “News Travels” on your card. If you see multiple News Travels charges, they are most likely separate purchases made on different travel days or at different airport locations.

What are common purchase amounts for News Travels transactions?

Common News Travels charges range from small amounts (around AUD $5–$20) for drinks, snacks, or a magazine, up to AUD $30–$80 or more if you bought books, travel pillows, chargers, headphones, or multiple items. Because prices are in Australian dollars, international cardholders may see a slightly different final amount due to currency conversion and any foreign transaction fees applied by their bank. Always check your receipt for the exact total charged at the time of purchase.

Why is there a pending or small temporary charge from News Travels or Lagardère AWPL?

Most News Travels purchases post as a standard transaction, but in some cases your bank may show an initial pending amount before final settlement, especially for contactless or tap‑and‑go payments. The pending figure can look slightly different from the final posted amount while your bank completes currency conversion or verification. If a small temporary authorization does not drop off or convert into the final purchase within a few business days, contact your bank and, if needed, Lagardère AWPL for clarification.

How can I get a copy of my receipt or verify what I bought at News Travels?

If you kept your paper receipt, it will list the specific News Travels store, items purchased, and the total amount. If you no longer have it, note the transaction date, time, airport, and amount from your statement and contact Lagardère AWPL via the contact form at awpl.com.au or the airport store directly (details are often listed on airport websites). Provide as much detail as possible so they can search their point‑of‑sale records and confirm the items or issue a copy receipt where available.

How do I request a refund or resolve an incorrect News Travels charge?

Start by contacting the specific News Travels store where the purchase occurred, using the store contact details on your receipt or the airport’s retail directory. Explain the issue (wrong amount, duplicate charge, or item returned) and provide your receipt and card statement if possible. If you can’t reach the store, contact Lagardère AWPL through awpl.com.au with transaction details; they will review the sale in line with Australian consumer law and their store policies. If you suspect fraud or cannot recognize the purchase, alert your bank or card issuer immediately to dispute or block further charges.

Can I cancel or reverse a purchase made at News Travels after leaving the airport?

Because News Travels is a bricks‑and‑mortar airport retailer, there is no online ‘subscription’ to cancel; however, returns or exchanges may be possible depending on the item and condition. For unopened, resalable goods (like some travel accessories), you may be able to arrange a return or credit by contacting the store or Lagardère AWPL customer service and providing proof of purchase. Perishable items (such as food or drinks) and certain personal items may not be eligible for return due to hygiene and safety policies.

How can I contact News Travels or Lagardère AWPL about a charge on my statement?

You can reach Lagardère AWPL, the operator of News Travels, via the contact section on their website at awpl.com.au, where you can submit an enquiry about a specific transaction. Include the last four digits of your card, transaction date, approximate time, amount, airport location, and any receipt information to speed up the investigation. For store‑specific issues, you can also look up the News Travels store contact details on the relevant airport’s website and call or email them directly.

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