Nisbets

Nisbets is a large commercial catering and hospitality equipment supplier based in Bristol, United Kingdom, serving restaurants, cafés, pubs, hotels, schools, and professional chefs. Through its website (including nisbets.com and regional sites), catalogues, and retail stores, Nisbets sells a wide range of equipment such as ovens, refrigeration, dishwashers, small appliances, cookware, knives, workwear, bar and front-of-house items, furniture, cleaning supplies, and disposables. They supply many well-known catering brands as well as their own-label products, and offer business-friendly options such as trade accounts, bulk ordering, delivery services, and equipment installation on selected items.

A Nisbets charge on your bank or card statement usually relates to an online order, a phone or in-store purchase, or a payment against a Nisbets trade/credit account. You might see a charge for a one‑off equipment purchase, multiple smaller charges if your order was split into separate shipments, or additional amounts for delivery, installation, or extended warranties where applicable. Some customers may also see temporary authorisation holds when placing orders online or updating card details, especially for higher-value items; these typically appear as “pending” and then either convert to a final charge once goods are dispatched or drop off if the order is cancelled. If you’ve set up repeat orders or regularly restock consumables, you may see recurring charges that align with your agreed ordering pattern.

To verify a Nisbets charge, first check your email for order confirmations or invoices sent from a Nisbets domain and log into your account at nisbets.com (or your local Nisbets site) to view recent orders, pro-forma invoices, and payment history. Compare the billed amount with your order totals, including VAT and delivery, and check whether anyone else in your business (such as a chef, manager, or purchasing officer) recently ordered equipment or supplies using your card details. If you still have questions, contact Nisbets customer service using the contact or help section on their website, where you’ll typically find phone, email, and live chat options. Have your order number, invoice number, or the exact charge details (date, amount, and last 4 digits of your card) ready, as this will speed up resolving issues such as billing errors, duplicated charges, order cancellations, or refund requests.