Question 1

Why does my statement show “OFFICE DE 1317” or “OFFICE DE 13173 C BROOKSVILLE FL” instead of the full Office Depot name?

Accepted Answer

Card processors sometimes truncate merchant names due to character limits, so “OFFICE DE” is the shortened form of Office Depot, and the numbers (such as 1317 or 13173) typically indicate the specific store location in or near Brooksville, Florida.

Question 2

What types of purchases usually generate an Office Depot charge with a store number and city listed?

Accepted Answer

These descriptors usually come from in-store transactions for items like office supplies, school supplies, ink and toner, printers, computers, or printing and copying services at that particular Office Depot store.

Question 3

Is this Office Depot charge a subscription or a one-time purchase?

Accepted Answer

Office Depot charges with a store number and city, like “OFFICE DE 1317… BROOKSVILLE FL,” almost always represent a one-time, in-store purchase rather than a recurring subscription. Office Depot does not typically bill recurring fees under an individual store descriptor.

Question 4

How can I get a copy of the receipt for this Office Depot store purchase?

Accepted Answer

If you used an Office Depot rewards or online account at checkout, you can often retrieve transaction details by logging into your account on officedepot.com. Otherwise, you can contact the Brooksville-area store directly or call Office Depot customer service with the transaction date, amount, and last four digits of your card to request help locating the receipt.

Question 5

What should I do if I don’t recognize this Office Depot charge from Brooksville, FL?

Accepted Answer

First, confirm whether you or anyone in your household made a purchase at an Office Depot store around the posted date. If no one recognizes it, contact your card issuer to review the transaction details and consider freezing or replacing the card. You can also reach out to Office Depot support with the transaction reference number to see what was purchased.

Question 6

Can Office Depot place temporary authorization holds that look like charges?

Accepted Answer

For most in-store purchases, Office Depot processes a direct sale rather than a separate authorization hold, but your bank may initially show it as a pending amount before it finalizes. This should convert to a posted transaction for the same amount within a few days; if a pending hold remains or duplicates appear, contact your bank for clarification.

Question 7

How do refunds from an Office Depot store appear on my card statement?

Accepted Answer

Refunds are typically labeled with “Office Depot” or a similar truncated form plus the store information and will show as a separate credit line item. If you returned an item at the Brooksville store, the refund may take a few business days to post, depending on your bank’s processing time.

Question 8

How can I contact Office Depot about a billing or charge issue for this specific store?

Accepted Answer

You can visit officedepot.com and use their customer service phone number or chat to inquire about a specific transaction, providing the date, amount, and any reference numbers from your statement. You may also call the Brooksville, FL store directly (contact details are listed on the Store Locator at officedepot.com) for help researching an in-store charge or return.

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