OnPoint Community Credit Union

Financial Services90% confidence

OnPoint Community Credit Union is a member-owned financial institution offering banking, lending, and financial services, primarily in Oregon and southwest Washington.

Portland, OR
onpointcu.com

About OnPoint Community Credit Union

OnPoint Community Credit Union is a regional, member-owned financial institution that provides consumer banking services such as checking and savings accounts, credit and debit cards, auto and personal loans, home loans, and various financial planning products. The descriptor reference to “777 NW Kings Blvd, Corvallis, OR” aligns with one of its branch locations serving local members in that area. As a credit union, OnPoint focuses on community-based banking and typically offers competitive rates and member-oriented service.

A charge from OnPoint Community Credit Union on your statement may appear if you used your debit card, made a loan or credit card payment, incurred an account fee, withdrew cash at an ATM that settles through OnPoint, or conducted an in-branch transaction that posts as a card or electronic transaction. It can also appear in relation to overdraft fees, wire transfers, cashier’s checks, or other account service charges. If you are an OnPoint member, you may see recurring or periodic charges for loan payments or scheduled transfers.

To verify a charge, first log into your OnPoint online banking or mobile app and review the transaction details and associated account history, as those views often provide more context and time stamps than the brief card descriptor. You can also match the charge to paper or emailed receipts from the Corvallis branch or any related ATM withdrawals. If you still have questions or suspect an error or fraud, contact OnPoint’s member services via the phone number on the back of your card or visit a branch in person; they can explain the transaction, help file a dispute, or issue a new card if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to OnPoint Community Credit Union.

  1. ONPOINT CO 777 NW KINGS BLVD. CORVALLIS ORUS

Frequently Asked Questions

Why do I see a charge from OnPoint Community Credit Union in Corvallis, OR on my card statement?

This usually indicates you made a transaction linked to your OnPoint account, such as an in-branch debit card purchase, cash advance, ATM withdrawal, loan payment, or a service fee that posted from the Corvallis branch at 777 NW Kings Blvd. Check your online banking activity for more detailed information about the transaction.

Can a loan payment to OnPoint Community Credit Union appear as a card transaction?

Yes. If you used a debit card from another bank to make a loan payment to OnPoint (online, by phone, or in branch), it can appear on that card’s statement as a charge from OnPoint Community Credit Union, often with the branch location in the descriptor.

How do I dispute an unauthorized OnPoint Community Credit Union transaction?

Immediately log into your OnPoint online banking or mobile app to confirm the transaction details, then call the member services number on the back of your card or listed on onpointcu.com. Report the transaction as unauthorized so they can freeze or replace your card, investigate the charge, and help you file a formal dispute if needed.

Does OnPoint Community Credit Union place temporary authorization holds on my card?

Yes. When you use your OnPoint debit or credit card, especially at ATMs, gas stations, or for certain online payments, a temporary authorization hold may be placed for an estimated amount. This hold will usually adjust or drop off once the final transaction posts, typically within a few business days.

What types of fees from OnPoint might show up as separate charges?

Common fees that may appear as separate charges include overdraft fees, non-OnPoint ATM usage fees, wire transfer fees, stop-payment fees, and certain account maintenance or service charges. You can see a full list of current fees and disclosures in your account documents or on onpointcu.com.

How can I confirm whether a Corvallis branch transaction matches the amount on my statement?

Review your receipt from the Corvallis branch at 777 NW Kings Blvd and compare the date and amount to the transaction in your online banking or card statement. If you no longer have the receipt, you can ask branch staff or call member services to look up the transaction by date and amount.

How do I cancel a recurring payment or transfer set up through OnPoint?

Log into OnPoint online banking or the mobile app and navigate to scheduled transfers or bill pay to modify or cancel recurring payments. If the recurring charge is a bill-pay to an outside company or a loan draft, you may also need to contact that merchant directly. When in doubt, call OnPoint member services or visit a branch for assistance.

How can I contact OnPoint Community Credit Union about a charge I don’t recognize?

You can call the customer service number listed on the back of your OnPoint card or on onpointcu.com, send a secure message through online banking, or visit any OnPoint branch, including the Corvallis location. Provide the date, amount, and description from your statement so staff can quickly look up and explain the transaction.

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