Our Town & Country Office National

Retail85% confidence

Our Town & Country Office National is an independently owned Office National dealer supplying office furniture, stationery, and business supplies, with locations including Adelaide and Alice Springs in Australia.

Alice Springs, NT, Australia
Owned by Office Brands (Office National dealer network)

About Our Town & Country Office National

Our Town & Country Office National is a locally owned and operated office products and furniture retailer that trades under the national Office National brand. The business supplies a wide range of office essentials including stationery, office furniture, office technology, business machines, and general workplace consumables, servicing both government and corporate clients as well as small businesses and home offices. It operates from at least two key locations—Alice Springs in the Northern Territory and Adelaide, South Australia—often described as furniture and home goods stores with substantial showrooms and storage to support immediate delivery.([au.localitybiz.com](https://au.localitybiz.com/22809338/our-town-and-country-office-national-adelaide?utm_source=openai))

A transaction described as “Our Town & Country Adelaide AU” on a card statement is likely a purchase of office supplies, desks, chairs, storage, printing supplies, or other business-related products from the Adelaide store at 258 Halifax Street, or an online/phone order billed through that branch. Government and council documents in Australia frequently list "Our Town & Country Office National" as a supplier for stationery, office equipment, and cleaning or workplace products, indicating that charges may also relate to contracted supply arrangements or bulk orders rather than a one-off retail purchase.([treasury.sa.gov.au](https://www.treasury.sa.gov.au/__data/assets/pdf_file/0004/518350/202005-CC-Statement-Reports-May-2020.pdf?utm_source=openai))

If you don’t recognize this charge, start by checking any recent purchases of office or school supplies, furniture, or business consumables made for your work, home office, or organisation, including orders placed by colleagues using a shared card. Look for invoices or order confirmations from “Our Town & Country Office National” or from Office National that reference the same transaction date and amount. You can also contact the store directly using the phone number on their website, provide the transaction date and amount, and ask them to look up the sale. If no matching order is found, you should then contact your bank to dispute the charge and request a card replacement in case of unauthorised use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Our Town & Country Office National.

  1. Our Town & Country Adelaide AU

Frequently Asked Questions

Why did I get a charge from “Our Town & Country Adelaide AU” on my card?

This charge typically comes from a purchase of office supplies, furniture, or related business products at Our Town & Country Office National’s Adelaide store (or an order processed through that location). Review any recent stationery, printer consumables, desks, chairs, or office equipment orders you or your organisation placed around the transaction date.

Does Our Town & Country Office National offer online or account-based ordering that might explain recurring charges?

Yes. As an Office National dealer, Our Town & Country Office National supports phone, in‑store, and online ordering, and many business and government customers order on account. In these cases, charges may post in consolidated amounts or on specific billing cycles, rather than at the exact time each order is placed.([au.linkedin.com](https://au.linkedin.com/company/our-town-%26-country-office-national?utm_source=openai))

I don’t remember shopping in Adelaide—could this still be from Our Town & Country Office National?

Yes. Even if you didn’t physically visit the Adelaide store, an online or phone order that is fulfilled or invoiced by the Adelaide branch can appear on your statement as “Our Town & Country Adelaide AU.” This is common for business accounts and deliveries to other cities or regions.

How can I get a copy of the invoice or receipt for an Our Town & Country Office National charge?

Check your email for an invoice or order confirmation from Our Town & Country Office National or Office National for the same amount and date. If you can’t find it, call the store and provide the cardholder name, transaction date, and total; they can usually look up the sale in their system and email you a copy of the tax invoice.

What are common purchase amounts for Our Town & Country Office National transactions?

Amounts can vary from small stationery purchases (e.g., under AUD $20–$50 for pens, diaries, or basic supplies) to several hundred dollars or more for chairs, desks, printers, or bulk consumables. Government and corporate invoices visible in public documents show a wide range of totals, from minor stationery orders to larger fit‑outs and contract supplies.([assets-astc.s3-ap-southeast-2.amazonaws.com](https://assets-astc.s3-ap-southeast-2.amazonaws.com/files/OPEN-Meeting-Pack-for-website-27-July-2021_2021-07-26-050647_abhp.pdf?utm_source=openai))

Could a pending or pre‑authorisation from Our Town & Country Office National appear on my statement?

Most transactions are processed as standard sales, but some banks may briefly show them as pending authorisations before they settle. These should convert to a final posted amount within a few days. If a pending authorisation does not drop off or is duplicated, contact your bank for clarification and the store for confirmation of how many transactions were actually processed.

How do I dispute or question an Our Town & Country Office National charge?

First, contact Our Town & Country Office National directly using the phone or email listed on the Office National website, and ask them to search for the transaction using the date and amount from your statement. If they cannot find a matching sale or confirm that the charge is in error, contact your card issuer to lodge a dispute and request further investigation.

Is Our Town & Country Office National part of a larger group or franchise network?

Yes. Our Town & Country Office National is an independently owned dealer that operates under the Office National banner, which is a network of office products retailers owned by Office Brands in Australia. This is why some invoices or online material may reference both Our Town & Country and Office National or Office Brands.([officeproductsnews.com.au](https://www.officeproductsnews.com.au/newsitem/office-brands-appoints-%E2%80%98woman-influence%E2%80%99-board?utm_source=openai))

This merchant is in the Retail category

Browse all

Compare Our Town & Country Office National

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you