Paddle.com Market Limited

Financial Services97% confidence

Paddle.com Market Limited (Paddle) is a payment platform and merchant-of-record service that processes software and digital subscription payments on behalf of other companies.

London, United Kingdom

About Paddle.com Market Limited

Paddle.com Market Limited, commonly known as Paddle, is a London-based payments and commerce platform that specializes in handling billing, taxes, compliance, and subscription management for software and other digital product companies. Instead of each software company setting up its own complicated payment stack around the world, Paddle acts as the official seller (merchant of record), collecting payments, remitting taxes, and managing renewals and upgrades on their behalf.

If you see a charge from Paddle.com Market Limited on your card or bank statement, it is almost always related to a purchase, subscription, or renewal for a software product or digital service sold through Paddle’s platform. The name of the actual app or service you bought may not appear clearly on the statement, because Paddle is the legal seller; the underlying merchant is one of Paddle’s customers. These charges can be one‑time purchases (such as a license or upgrade) or recurring subscription payments billed monthly, annually, or on another schedule.

To verify or resolve questions about a Paddle charge, you can look up your receipt by searching your email inbox for “Paddle.com” (they typically send receipts and subscription details by email). You can also use Paddle’s charge lookup tools on their website with your email address and the last 4 digits of your card to identify which product the charge belongs to. If you don’t recognize the charge, you can contact Paddle’s customer support directly via their help center to request more detail, manage or cancel a subscription, or dispute unauthorized payments before contacting your bank or card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Paddle.com Market Limited.

  1. Paddle.com Market Limited

Frequently Asked Questions

Why do I see a charge from Paddle.com Market Limited instead of the software company’s name?

Paddle acts as the merchant of record for many software and digital product companies, meaning it is the legal seller processing the payment. As a result, Paddle.com Market Limited appears on your statement even though the product or subscription belongs to one of Paddle’s customers.

How can I find out which subscription or product a Paddle.com charge is for?

Search your email inbox for “Paddle.com” to find receipts, which list the product name and billing details. You can also use Paddle’s charge lookup on their website by entering your email address and the last four digits of your card to see the associated product and subscription information.

How do I cancel a subscription that is billed via Paddle.com Market Limited?

Open the original Paddle receipt email, which includes a link labeled something like “View subscription,” “Manage subscription,” or “Update payment details.” From that page you can cancel or modify the subscription. If you can’t find the email, use Paddle’s subscription lookup tool or contact their support with your email and transaction details.

How can I request a refund for a Paddle-billed purchase?

Refunds are typically governed by the policy of the software vendor, but Paddle administers them. Reply to your original Paddle receipt email or submit a ticket through Paddle’s help center, including your order number and the email used for the purchase. Paddle will review the request and either process the refund or advise you of the vendor’s refund policy.

Is Paddle.com Market Limited a subscription service itself?

Paddle is not a consumer subscription like Netflix or Spotify; it is a payment and billing platform. Any recurring charges from Paddle.com Market Limited are for subscriptions to specific software or digital services that use Paddle to handle billing, not to Paddle itself.

Why do I see multiple Paddle.com Market Limited charges in the same month?

Each charge corresponds to a specific product or subscription billed through Paddle. If you subscribe to multiple apps or services that use Paddle, you may see separate line items for each subscription renewal or purchase, possibly on different dates depending on their billing cycles.

Can Paddle place temporary or small authorization holds on my card?

Yes. When you update payment details or start a free trial, Paddle or your bank may place a small temporary authorization to verify the card. These are not actual charges and should automatically disappear from your statement or move from ‘pending’ to ‘reversed’ within a few days.

How do I contact Paddle about an unrecognized or suspected fraudulent charge?

Go to paddle.com and visit the Support or Buyer Help section, where you can look up your transaction and submit a support request. Provide your email address, approximate charge amount, date, currency, and the last four digits of the card so Paddle can identify the transaction and assist with cancellation, refunds, or fraud investigation.

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