About Panache Flowers
Panache Flowers is a long-established boutique florist based in Hawthorn, Victoria, serving customers across Melbourne. They specialise in fresh floral arrangements, hand-tied bouquets, plants, and curated gift items such as hampers, candles, and chocolates. Orders can usually be placed online at panacheflowers.com.au, over the phone, or in-store, with same-day delivery typically available to Hawthorn and many surrounding suburbs when you order before their daily cut-off time.
A Panache Flowers charge on your bank or card statement usually relates to a one-off purchase of flowers, plants, or gifts, either for delivery or in-store collection. The charge could also be for event or wedding florals (including deposits or progress payments), corporate arrangements, or scheduled deliveries you organised in advance (for example, birthday or anniversary flowers). In some cases you might see a temporary authorisation hold when you place an order or update your card details online; this can appear as a pending charge and then drop off or be replaced by the final amount once the order is confirmed.
If you’re unsure about a Panache Flowers charge, start by checking recent flower or gift orders you placed for birthdays, anniversaries, funerals, or corporate events, and search your email for an order confirmation from panacheflowers.com.au. You can usually view receipts in your email or by contacting them directly via the contact form or phone number listed on their website. For any billing questions—such as clarifying an amount, changing or cancelling an order, or querying a duplicate charge—contact their team with your full name, order date, and the last four digits of the card used so they can locate your order quickly. Most issues, such as delivery address changes, date adjustments, or payment reversals for cancelled orders, are resolved by speaking with their customer service before the flowers are prepared or dispatched.