Payment Logic Pty Ltd

Financial Services96% confidence

Payment Logic Pty Ltd is an Australian payment services provider that enables businesses and individuals to make bill and supplier payments using credit cards and bank transfers, even where cards are not normally accepted. It operates white-label and co-branded payment platforms, including solutions in partnership with American Express.

Camberwell, Victoria, Australia
paymentlogic.com.au

About Payment Logic Pty Ltd

Payment Logic Pty Ltd is an Australian fintech company that provides payment platforms for business and personal bill payments. Through its web and mobile interfaces, it allows customers to pay suppliers, bills, and other obligations using American Express, Visa, and Mastercard, as well as bank transfers and international payments, even when the end biller does not directly accept those cards. The company has operated under brands such as Yak Pay and Payment Logic and is recognized in Australia as an integrated payment provider for card schemes like American Express.

A charge with a descriptor such as “PaymentLogic*Australian Melbourne” typically represents a payment you initiated through Payment Logic’s platform, where Payment Logic charges your card and then remits funds to your nominated biller or supplier. This might include business supplier invoices, utilities, rent, professional services, or other BPAY-style bill payments, and can be a one-off payment or part of recurring scheduled payments. In some cases, you may also see small test or authorization charges when a new card is added, or fees related to processing charges (for example, a percentage service fee on the transaction amount).

If you have questions about a Payment Logic charge, start by logging into your Payment Logic or associated partner portal (such as an American Express AccessLine or Payment Logic Personal account) to review your recent transactions and invoices. Match the date and amount on your bank statement with the records in the portal, including any processing fees. If something looks incorrect, you can contact Payment Logic support via their website or app, email, or phone; having your transaction reference, statement descriptor, and ABN (25741671270) handy will speed up resolution. For suspected fraud, contact both Payment Logic and your card issuer promptly so they can investigate, block further use, and, if appropriate, initiate a dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Payment Logic Pty Ltd.

  1. 10/07/2026 PaymentLogic*Australian Melbourne 8617.56 "ABN: 25741671270 Reference: 0000003251609

Frequently Asked Questions

Why do I see a charge from “PaymentLogic*Australian Melbourne” on my card statement?

This descriptor indicates that a payment was processed through Payment Logic’s platform. Payment Logic charges your card and then pays the underlying biller or supplier on your behalf, so the merchant name on your statement shows Payment Logic rather than the ultimate recipient (e.g., your landlord, utility provider, or other supplier). Check your Payment Logic account or related partner portal for a transaction on the same date and amount to identify the underlying biller.

What kinds of payments does Payment Logic typically process, and in what amounts?

Payment Logic is commonly used for business and personal bill payments, such as supplier invoices, rent, professional services, and other BPAY-style bills. Transaction amounts can range from a few hundred dollars for smaller bills to many thousands of dollars for commercial invoices, plus a processing fee (often a percentage of the transaction) that may appear as part of or alongside the main charge.

How can I see the details and recipient of a Payment Logic transaction?

Log in to your Payment Logic or associated partner (e.g., American Express AccessLine or Payment Logic Personal) account using the email and credentials you registered with. Navigate to your payments or transaction history, where you will see each payment’s date, amount, processing fee, and the biller or supplier details. Use these records to match the charge against what appears on your card statement.

How do I cancel or modify a scheduled payment I set up through Payment Logic?

If you have scheduled a future-dated or recurring payment, sign in to your Payment Logic account and go to the upcoming or recurring payments section. There you can edit or cancel future payments before they are processed. If a payment has already been processed, you’ll need to contact the biller or Payment Logic support to discuss options such as refunds or adjustments, subject to the biller’s policies.

How do I request a refund for a payment made via Payment Logic?

Payment Logic acts as a payment service provider, passing your payment on to the biller. Refunds are usually handled according to the biller’s refund policy. First, contact the biller or supplier and request a refund, providing the Payment Logic transaction reference. If you’re unable to resolve the issue with the biller or suspect an error in processing, contact Payment Logic support with your transaction details so they can trace the payment and advise next steps. For suspected unauthorized use, also contact your card issuer to dispute the charge.

Does Payment Logic charge processing or service fees, and how do they appear on my statement?

Yes. Payments processed through Payment Logic may incur a processing fee, often a small percentage of the transaction amount (for example, around 1–2% for some American Express bill payments), and this fee can be included in the total transaction or appear as a separate line, depending on the product and issuer. In your Payment Logic transaction history, fees are itemized so you can see both the bill amount and the processing charge that together make up what appears on your card statement.

I see a small or temporary Payment Logic charge that later disappeared—what is this?

Small or temporary charges from Payment Logic are often authorization holds used to verify your card when you first add it to the platform or before a large payment. These holds are not actual purchases and should automatically drop off your statement after a short period, typically a few days, once the card is confirmed or the transaction is settled.

How can I contact Payment Logic if I don’t recognize a charge?

You can contact Payment Logic via the contact details on their website or within the Payment Logic app—typically through a support email address and an Australian customer service phone number. When you reach out, provide the exact statement descriptor (e.g., “PaymentLogic*Australian Melbourne”), the transaction date, the last four digits of your card, and the transaction amount so support staff can quickly locate and explain the charge.

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