Pearsons Florist is a third-generation, family-owned Australian florist offering luxury flower arrangements, indoor plants, and gift hampers with same-day delivery across Sydney and Melbourne, plus online ordering nationwide.
Pearsons Florist is a third-generation, family-owned Australian florist based in Sydney, NSW. Established in 1969, they specialise in luxury fresh flower arrangements, indoor plants, and curated gift hampers for occasions such as birthdays, anniversaries, weddings, funerals, and corporate events. Orders can be placed in-store or online at pearsonsflorist.com.au, with same-day delivery available across Sydney and (via partner florists and couriers) much of metropolitan Melbourne, plus selected services to other areas nationwide.
A charge from Pearsons Florist on your bank or card statement usually relates to an online or in-store purchase of flowers, plants, or gift hampers, or to a recurring flower subscription or corporate account order. You might also see a charge if you placed a phone order, scheduled a future delivery, or booked regular weekly or fortnightly office/home flowers. Some customers may see a small pending or duplicate-looking amount as an authorization hold when they first place an order online; this is typically released automatically by your bank within a few business days.
If you’re unsure about a Pearsons Florist charge, start by checking your email for an order confirmation from pearsonsflorist.com.au around the date of the transaction, including any gifts you may have sent to someone else. Compare the amount and date on your bank statement with your receipts, website order history (if you created an account), or invoices for corporate subscriptions. To resolve questions, use the contact details on the “Contact Us” page at pearsonsflorist.com.au to reach customer service by phone or email, providing the last four digits of the card used, the exact charge amount, and the transaction date so they can locate your order and explain or correct any billing issues.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pearsons Florist.
Why was I charged by Pearsons Florist when I only placed one flower order?
Pearsons Florist charges your card once per confirmed order, which may include flowers, plants, and add-ons like chocolates or candles under a single total. If the amount looks higher than expected, it may include delivery fees, upgrades to premium sizes, or weekend/urgent delivery surcharges selected at checkout. Check your order confirmation email or online receipt to see a full itemised breakdown of the total you were charged.
What are typical prices for Pearsons Florist orders, and what amounts might I see on my statement?
Most Pearsons Florist bouquets and arrangements generally fall in the range of about AUD $80–$300, depending on size, flowers, and season. Smaller gifts or plants may be less, while large event or corporate orders can be higher and may be invoiced separately. Your statement will usually show a single combined amount for flowers, gifts, and delivery, listed as PEARSONS FLORIST or a similar descriptor referencing their Sydney location or website.
Why do I see a small or duplicate Pearsons Florist charge that’s pending?
When you place an order online or update your payment details, Pearsons Florist’s payment processor may place a temporary authorization hold to verify your card. This can appear as a second, smaller, or identical pending charge, but it is not a second payment. Your bank should automatically release the authorization hold within a few business days; only the final, settled transaction will remain on your statement.
How do I cancel or change a Pearsons Florist order to avoid being charged?
Because flowers are perishable and often made to order, Pearsons Florist usually requires cancellations or major changes to be requested well before the scheduled delivery time—typically before the order has been arranged or dispatched. If you need to cancel or amend an order, contact them as soon as possible using the phone number or email on the pearsonsflorist.com.au Contact page and provide your order number and delivery date. If your order has not yet been prepared, they may be able to cancel, reschedule, or adjust the items and charges; once an order is in production or out for delivery, cancellation options are more limited.
Does Pearsons Florist offer subscriptions or recurring deliveries, and how are they billed?
Pearsons Florist offers regular flower deliveries for homes, offices, and corporate clients, which can be set up as weekly, fortnightly, or monthly subscriptions. Depending on the arrangement, you may be billed per delivery (each time flowers are sent) or on a recurring schedule such as monthly invoicing for corporate accounts. To change, pause, or cancel a recurring service, contact their customer service or your account manager before the next scheduled delivery date so adjustments can be made before new charges are processed.
How can I request a refund or resolve an issue with a Pearsons Florist charge?
If you believe you were incorrectly charged or there was a problem with your order, contact Pearsons Florist directly through the support details listed on pearsonsflorist.com.au, ideally within 24 hours of the scheduled delivery. Provide your order number, photos (if there is a quality issue), and the exact amount and date of the charge so they can review it. Refunds, credits, or redeliveries are handled case-by-case in line with their substitution and satisfaction policies, and may be issued as a full or partial refund or store credit depending on the situation.
I don’t recognise a Pearsons Florist charge—how can I confirm what it’s for?
First, check whether you or someone in your household recently ordered flowers, plants, or a gift hamper for a birthday, anniversary, funeral, or other occasion around the date of the charge. Search your email (and spam folder) for “Pearsons Florist” or “pearsonsflorist.com.au” to find any order confirmations, and review your account history on their website if you have one. If you still can’t identify the transaction, contact Pearsons Florist with the date, exact amount, and the name on the card so they can look up the order details and confirm the recipient and delivery address.