PlayStation is Sony Interactive Entertainment’s gaming brand, providing consoles, digital games, add-ons, and subscriptions through the PlayStation Store and PlayStation Network.
PlayStation is the gaming brand of Sony Interactive Entertainment, best known for its PlayStation consoles (such as PS4 and PS5), as well as the PlayStation Store and PlayStation Network (PSN). Through these platforms, users can purchase digital games, downloadable content (DLC), in-game currency, subscriptions like PlayStation Plus and PlayStation Now (where available), and other entertainment content.
A charge labeled “PLAYSTATION 207-8595714 CA” typically comes from a purchase or subscription processed through the PlayStation Store in North America. This can include buying a game, add-on, or in-game currency, renewing a PlayStation Plus membership, or other digital transactions connected to a PlayStation account. The phone number and “CA” in the descriptor relate to Sony’s North American billing/support operations in California.
If you have questions about this charge, start by signing into your PlayStation account on console or at playstation.com and checking your Transaction History and Subscriptions in Account Management. Verify which account and which console made the purchase, as family accounts or children’s sub-accounts can also generate charges. For further help or to dispute a charge, you can contact PlayStation Support via the official support section on playstation.com, where you can use chat, online forms, or regional phone numbers and view applicable refund policies.
Bank Statement Variations
3 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to PlayStation.
Why do I see a charge from PlayStation on my card when I didn’t buy a game?
Many PlayStation charges come from automatic renewals (for example, PlayStation Plus), in-game purchases made by other users on your console (such as children using stored payment details), or purchases of add-ons or in-game currency. Check your PlayStation account’s Transaction History and any associated child or family accounts to see which item generated the charge.
How can I check what specific purchase caused this PlayStation charge?
Sign in to your PlayStation account on playstation.com, go to Account Management (or Settings > Users and Accounts > Account on PS5 / Account Management on PS4), and view Transaction History. There you can see the exact date, amount, and item (game, DLC, subscription, or in-game currency) that corresponds to the charge on your bank statement.
How do I cancel or turn off auto-renewal for PlayStation Plus or other subscriptions?
On your console, go to Settings > Users and Accounts (or Account Management) > Account > Payment and Subscriptions > Subscriptions, select the subscription (e.g., PlayStation Plus), and choose ‘Turn Off Auto-Renew’ or ‘Cancel Subscription.’ You can also manage this through your account at playstation.com under Subscriptions. Turning off auto-renew prevents future recurring charges but doesn’t refund past ones.
Can I get a refund for a PlayStation Store purchase I made by mistake?
PlayStation has a digital refund policy that may allow refunds for eligible purchases (such as games, add-ons, or subscriptions) within a limited time frame, provided you haven’t started downloading, streaming, or using the content. Visit playstation.com and go to the Support > Refunds section to review the current policy, then use the refund request flow or contact support to submit a request.
Why is there a small or repeated PlayStation charge on my statement?
Small or low-value charges may come from in-game microtransactions, wallet funding in small increments, or periodic subscription renewals at regional prices. In some cases, you may also see temporary authorization holds when you add or update a payment method; these usually drop off automatically and don’t become final charges.
How can I stop unauthorized PlayStation purchases on my account or console?
First, change your PlayStation account password and enable two-factor authentication from Account Security settings. Then, remove or restrict saved payment methods and set up purchase restrictions or password requirements under Family Management or Parental Controls for each console user. You can also disable console sharing or log out of any devices you don’t recognize.
What should I do if I don’t recognize a PlayStation charge at all?
Check all PlayStation accounts in your household, including any child or family accounts, for matching transactions on or near the statement date. If you still can’t identify the charge, contact PlayStation Support via the official support page on playstation.com to investigate possible unauthorized use. You may also want to notify your bank or card issuer to dispute the transaction and request a new card if fraud is suspected.
Why does the descriptor show a phone number and ‘CA’ for a PlayStation charge?
The descriptor “PLAYSTATION 207-8595714 CA” includes a customer service phone reference and an abbreviation for California, where Sony Interactive Entertainment’s North American operations are based. This is normal for PlayStation Store or PSN charges processed through their North American billing system and doesn’t indicate a separate company.