Plus500

Financial Services90% confidence

Plus500 is an online trading platform specializing in contracts for difference (CFDs) on shares, indices, forex, commodities, ETFs, options, and cryptocurrencies. The descriptor “PLUS500AUPT” typically refers to charges processed by its Australian entity, Plus500AU Pty Ltd.

Haifa, Israel
Owned by Plus500 Ltd

About Plus500

Plus500 is a global fintech company that provides an online trading platform for retail and professional clients to trade contracts for difference (CFDs) across a wide range of financial instruments, including shares, indices, forex, commodities, ETFs, options, and cryptocurrencies (availability varies by region and regulation). The brand operates through locally regulated subsidiaries, such as Plus500AU Pty Ltd in Australia, which is likely what the “PLUS500AUPT” descriptor refers to. The platform is primarily accessed via web and mobile apps, offering leveraged trading, charting tools, and account management.

A charge with the label “PLUS500AUPT” generally appears when you fund a trading account, make a card deposit, or in some cases when a small test/verification transaction is performed on your payment method. It may represent a one‑time deposit, multiple deposits in quick succession (if you fund more than once), or card verification attempts that can show as small temporary amounts. Withdrawals from Plus500 usually do not appear as card charges but as refunds/credits or bank transfers back to your account, depending on the method used.

If you are unsure about a Plus500 charge, log in to your Plus500 account (or check your email) to review your recent deposit history and confirmation messages, as every successful deposit is recorded there. If you still do not recognize the transaction, contact Plus500 support through the Help/Contact Us section in the platform, providing the date, amount, and last four digits of the card used so they can trace the payment. Also consider whether a family member with access to your card may have opened or funded a trading account. For unrecognized or potentially fraudulent transactions, notify your bank or card issuer promptly and request that they investigate or block further charges if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Plus500.

  1. PLUS500AUPT

Frequently Asked Questions

What does the “PLUS500AUPT” charge on my card mean?

The “PLUS500AUPT” descriptor usually indicates a deposit or payment made to Plus500’s Australian entity, Plus500AU Pty Ltd, for funding an online CFD trading account. Check your Plus500 account deposit history to confirm the matching amount and date.

Why do I see multiple PLUS500AUPT charges on the same day?

Multiple PLUS500AUPT charges on the same day typically mean you submitted several deposits, amended the deposit amount after a failure, or your bank retried a pending authorization. Review your Plus500 transaction history and your bank statement to see which charges settled and which are still pending or were reversed.

Can Plus500 place small temporary or $0 test charges on my card?

Plus500 or your card processor may place small temporary authorizations to verify your card when you add or update a payment method. These are not actual debits and should disappear from your statement within a few business days once the authorization is released.

How do I stop future PLUS500AUPT charges from appearing?

To prevent future charges, do not initiate new deposits in your Plus500 account and remove or update your saved card details in the platform where possible. If you suspect unauthorized use, immediately contact both Plus500 support and your card issuer to block the card and dispute any unrecognized transactions.

How do I request a refund or withdraw money from my Plus500 account?

Withdrawals are requested from within the Plus500 platform under the Funds or Withdraw section. Plus500 processes withdrawals back to your original funding method where possible (e.g., card, bank transfer, PayPal). Card withdrawals may show on your statement as refunds/credits rather than new charges. If you believe you were charged in error, contact Plus500 support with your account email, deposit details, and any relevant screenshots.

How can I verify that a PLUS500AUPT charge matches a deposit I made?

Log in to your Plus500 account and go to your account or funds/deposits history. Compare the transaction date, currency, and exact amount to the charge shown on your card statement as PLUS500AUPT. If they match, the charge is likely legitimate; if not, contact Plus500 support and your bank for further investigation.

How do I contact Plus500 about a billing or deposit issue?

You can contact Plus500 through the Help or Contact Us section in the web or mobile platform, where they offer email and, in some regions, live chat support. Provide your registered email address, account ID (if available), and full details of the disputed charge, including date, amount, and the last four digits of your card.

Does Plus500 charge any recurring subscription or monthly fees?

Plus500 generally does not charge a fixed monthly subscription fee; instead, costs are embedded in spreads, overnight funding, and, in some cases, inactivity fees. The PLUS500AUPT descriptor is normally linked to deposits rather than recurring subscription charges, so recurring entries on your statement likely correspond to repeated funding actions, not a subscription.

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