Raine Square

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Raine Square is a mixed-use shopping, dining, and entertainment precinct in the Perth CBD, featuring retail stores, restaurants, cafes, a cinema and office space.

Perth, Western Australia, Australia
rainesquare.com.au
Owned by Charter Hall Group

About Raine Square

Raine Square is a mixed‑use shopping, dining, and entertainment precinct located in the heart of the Perth CBD in Western Australia. The centre brings together a variety of retailers including fashion and lifestyle stores, specialty food outlets, cafes, bars, quick‑service dining, a full‑service supermarket, and the Palace Raine Square cinema complex. In addition to retail and entertainment, Raine Square includes office space and services, and may also offer centre gift cards, event bookings, and parking facilities connected with the precinct. You can find general information, store listings and contact details at rainesquare.com.au.

A charge with a description such as “RAINE SQUARE”, “RAINE SQUARE PERTH”, or similar may appear on your bank or card statement when you make a purchase at a store, café, bar, restaurant, or cinema located within the Raine Square precinct. This could be from one‑off transactions like a meal, retail purchase, groceries, movie tickets, or bar tab, as well as purchases of Raine Square or participating‑retailer gift cards. Some businesses in the centre may also bill recurring subscriptions or memberships (for example, a fitness studio, beauty service membership, or a weekly meal/coffee plan), and certain merchants may place temporary pre‑authorisation holds (for example, for bar tabs, parking, or larger bookings) that show up as “pending” before settling to the final amount.

If you’re unsure about a Raine Square charge, start by checking recent visits to the precinct, including cinema outings, lunches, after‑work drinks, grocery runs, or parking on the date of the transaction. Review your email inbox and SMS for receipts or booking confirmations from stores or restaurants at Raine Square, and check any apps you use for food, cinema, or parking that might route payments through the centre’s merchant account. For questions, visit rainesquare.com.au and use the contact or centre management details provided there; they can usually direct you to the specific tenant associated with the transaction. If you still can’t identify the charge, contact your bank or card issuer to query or dispute it, especially if you suspect fraud or do not recognise any visit to Raine Square on or around that date.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Raine Square.

  1. RAINE SQUARE PERTH AU
  2. RAINE SQUARE PERTH AUS

Frequently Asked Questions

Why do I see a charge from “RAINE SQUARE” instead of the individual store or restaurant name?

Some tenants within Raine Square process card payments under a central or shared merchant facility that may appear on your statement simply as “RAINE SQUARE”, “RAINE SQUARE PERTH”, or a similar descriptor. This is more common for smaller retailers, food‑court outlets, pop‑up stalls, or shared point‑of‑sale terminals. If you visited the precinct on that date—for example for lunch, a coffee, or a quick purchase—it is likely the charge relates to that transaction even if the specific store name is not shown.

What types of purchases at Raine Square most commonly appear as card charges?

Common Raine Square charges include meals and drinks at cafes, bars and restaurants (often between AUD $10–$150), retail purchases such as fashion or specialty items (AUD $20–$300 or more), grocery or convenience purchases, and Palace Raine Square cinema tickets or candy bar spend. You may also see charges for parking, event tickets or packages, or centre or retailer gift cards purchased at kiosks or service points. The exact description and amount depends on the tenant and how their payment terminal is set up.

Can a Raine Square charge be for a subscription or recurring payment?

Yes. While most Raine Square transactions are one‑off purchases, some businesses in the precinct—such as fitness or wellness studios, beauty clinics, or meal/coffee membership programs—may bill on a recurring basis. In these cases, your statement might show a regular weekly, fortnightly, or monthly amount with a descriptor referencing Raine Square or the specific business. Check any memberships or subscriptions you hold that are based in the Perth CBD and confirm billing details in your account or welcome emails.

Why do I see a small or duplicate Raine Square charge, or a pending amount that later disappears?

Some merchants within Raine Square may place a temporary pre‑authorisation hold on your card, for example when opening a bar tab, securing a booking, or validating a card for larger purchases. These authorisations can appear as small amounts (often AUD $1–$5) or as the estimated bill total, and typically drop off or adjust to the final settled amount within a few business days. If a pending Raine Square hold does not clear or is duplicated after settlement, contact the individual venue first, then your bank if it cannot be resolved.

How can I cancel a membership or recurring service that bills through a Raine Square business?

To stop recurring charges, you must cancel directly with the specific Raine Square tenant providing the service—such as a gym, studio, beauty clinic, or subscription‑based retailer. Visit or call the venue or check their website for cancellation policies, which often require notice before the next billing date and may need written or online confirmation. If you no longer have their details, consult the store directory at rainesquare.com.au to identify the tenant and obtain contact information.

How do I request a refund or dispute an incorrect Raine Square charge?

Refunds and billing corrections are handled by the individual store, restaurant, or cinema that processed your payment, not by Raine Square centre management directly. Locate your receipt or booking confirmation and contact the venue to explain the issue; many retailers can reverse or adjust a transaction if it was duplicated or charged incorrectly. If the merchant is unresponsive or you believe the transaction is fraudulent and you have not visited Raine Square, contact your bank or card issuer to lodge a formal dispute or chargeback.

How can I verify which Raine Square store or venue a particular charge came from?

Match the transaction date and amount on your statement with your recent visits to Raine Square—think cinema sessions, meals, drinks, or quick retail stops. Check your email, SMS, and any ordering apps (such as food ordering or cinema apps) for receipts that show the same date and total. If you still can’t identify it, contact the likely venue directly or reach out via the contact details on rainesquare.com.au; centre staff can often help narrow down which tenant processed the payment based on the time, amount, and descriptor.

How do I contact Raine Square or its retailers about a charge I don’t recognise?

For general centre enquiries, visit rainesquare.com.au and use the listed contact form, email address, or centre management phone number to request assistance identifying a charge. If you know which venue it may be, contact that retailer, café, bar, or cinema directly using the phone or email details in the Raine Square store directory. Have your transaction date, exact amount, and the statement descriptor ready, as this information helps staff quickly look up the payment in their system.

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