Remitly

Financial Services95% confidence

Remitly is a digital money transfer service that allows customers to send international remittances quickly and securely from their bank account, debit card, or credit card to recipients abroad.

Seattle, WA
remitly.com
Owned by Remitly Global, Inc.

About Remitly

Remitly is an online remittance company that specializes in international money transfers, enabling people to send funds from countries like the United States to family and friends in many countries around the world. Operating primarily through its website and mobile apps, Remitly offers various delivery options such as bank deposits, cash pickup, mobile wallets, and in some cases home delivery, typically with transparent fees and competitive exchange rates. The company is headquartered in Seattle, Washington, and focuses on serving immigrants and their families who regularly send cross-border payments.

A charge labeled similar to “RMTLY* A0932 07/07 PMNT SENT SEATTLE WA” usually indicates that you initiated an international money transfer using Remitly, or that someone used your card or bank account to fund such a transfer. The descriptor can include an internal reference or transaction code (e.g., “A0932”), a date, and phrases like “PMNT SENT” indicating that a payment was sent. You may see the charge as a one-time debit for the transfer amount plus fees, and in some cases an initial authorization hold that later adjusts to the final total.

If you’re unsure about this charge, first log into your Remitly account via the app or remitly.com and check the Transfer History section for a transaction on or near the date of the charge. Compare the exact amount, funding method, and recipient details. If you don’t find a matching transfer or you suspect fraud, contact Remitly customer support immediately via their in-app chat, help center, or phone support so they can investigate, cancel if possible, and guide you on next steps. You can also check your email for Remitly receipts and confirmations, and if needed, dispute the transaction with your bank or card issuer using the transaction ID shown on your statement.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Remitly.

  1. POS Withdrawal RMTLY* B59C7 1111 POS Withdrawal RMTLY* B59C7 1111 Third Ave., Suite SEA
  2. RMTLY* A0932 07/07 PMNT SENT SEATTLE WA

Frequently Asked Questions

Why does my statement show “RMTLY* PMNT SENT SEATTLE WA” instead of “Remitly”?

Remitly transactions often appear on bank or card statements with an abbreviated descriptor such as “RMTLY*” followed by internal codes and wording like “PMNT SENT SEATTLE WA.” This is the billing format used by Remitly’s payment processing system and still refers to your Remitly money transfer.

How can I confirm which Remitly transfer a specific RMTLY* charge relates to?

Log into your Remitly account and go to the Transfer History section. Look for a transfer on or near the date and for the exact amount shown on your statement (including fees). The transfer details page will show the funding method and an internal reference ID that should align with the RMTLY* charge.

Why is the amount on my Remitly charge slightly different from what I expected?

Differences may be due to transfer fees, card issuer foreign transaction fees, or small variations caused by real-time exchange rate updates at the moment your payment was processed. Review your Remitly receipt and pricing breakdown in the app to see fees and exchange rate used; then check if your bank added any separate card or FX fees.

Can a Remitly charge appear as a pending authorization before the final amount posts?

Yes. When you pay with a debit or credit card, your bank may initially show a pending authorization from RMTLY* that later converts to the final posted transaction. In many cases the pending amount and the final amount match, but if Remitly adjusts the transfer or if your bank adds fees, you might see a small difference.

How do I cancel a Remitly transfer and get a refund if I see an unexpected charge?

If the transfer is still in a “Pending” or “Processing” state and has not been delivered or collected, you can usually cancel it in the app or on remitly.com under Transfer History by selecting the transfer and choosing Cancel. If cancellation is available, Remitly will typically refund the full amount to your original funding source; if it’s already delivered, you must contact Remitly support to see if any remedy is possible.

What should I do if I don’t recognize a Remitly charge on my card or bank statement?

First, check with family members who may have access to your card or account to see if they initiated a transfer. If nobody recognizes it, contact Remitly customer support right away with the date, amount, and descriptor from your statement. They can look up the transaction, confirm whether it’s linked to a Remitly account, and help you report it as unauthorized. You should also notify your bank or card issuer to secure your account and potentially dispute the charge.

How do I contact Remitly about a billing or charge issue?

You can contact Remitly through the Help or Support section in the mobile app, via live chat or email from their help center at remitly.com, or by phone in supported countries. Having your transaction reference number, the last four digits of your card, and the exact amount and date of the charge ready will help them resolve your issue faster.

Does Remitly charge any recurring or subscription fees?

No. Remitly generally charges per transfer, based on the amount, destination country, delivery method, and speed you choose. There is no ongoing subscription fee; each RMTLY* charge should correspond to a specific money transfer you initiated, plus any associated fees for that transaction.

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