Rent-A-Center

Retail96% confidence

Rent-A-Center is a rent-to-own retailer offering furniture, appliances, electronics, and computers through flexible payment plans both in-store and online.

Plano, Texas, USA
rentacenter.com
Owned by Upbound Group, Inc.

About Rent-A-Center

Rent-A-Center is a large U.S.-based rent-to-own retailer that provides furniture, appliances, electronics, and computers with flexible lease-to-own payment options. Customers can obtain household essentials without paying the full purchase price upfront, instead making weekly, biweekly, or monthly payments. The descriptor text “E-Commer Plano TX” indicates that this specific charge came from Rent-A-Center’s online/e-commerce channel, rather than a physical store location.

This charge is likely from an online order or payment made through Rent-A-Center’s website or app, possibly for a new rental agreement, a recurring lease payment, or a payment on an existing account. Some customers may also see multiple charges if they have more than one item or agreement, or if the payment was split. In some cases, you may see an initial pending authorization before the final charge posts.

If you’re unsure about this charge, sign in to your Rent-A-Center online account or app and review your recent orders and payment history. You can also check your email for order confirmations or payment receipts from Rent-A-Center. If something doesn’t match or you suspect fraud, contact Rent-A-Center customer service directly using the phone number on your account, receipt, or their website. If you still cannot identify the transaction, reach out to your bank or card issuer to dispute or block further charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rent-A-Center.

  1. Card Purchase With Pin 04/06 Rent A Center E-Commer Plano TX Card 4022

Frequently Asked Questions

Why does my bank statement say “Rent A Center E-Commer Plano TX”?

This descriptor indicates an online or e-commerce transaction processed by Rent-A-Center, whose corporate offices are in Plano, Texas. It usually refers to a web or app payment for a rent-to-own agreement, rather than an in-store swipe.

Is this Rent-A-Center charge a recurring payment or a one-time purchase?

It can be either. If you have an active lease-to-own agreement, you may see recurring payments on your statement matching your scheduled due dates. A one-time charge would typically correspond to an initial payment or a single manual payment you made through the website or app. Check your Rent-A-Center account or recent receipts to confirm.

How can I verify which agreement or item this Rent-A-Center charge is for?

Log into your account at rentacenter.com or in the Rent-A-Center app and review your open agreements and payment history. Each payment will be tied to a specific agreement number and product (e.g., sofa, TV, laptop). Match the payment date and amount to the charge on your bank statement.

How do I change, pause, or stop future Rent-A-Center payments?

Rent-A-Center does not typically offer a traditional “pause subscription” like streaming services, but you can contact your local store or customer service to discuss changing your payment schedule or returning items. To avoid future automatic payments from a stored card, remove or update your payment method in your online account and confirm arrangements directly with the store handling your agreement.

How do I request a refund or correction for a Rent-A-Center e-commerce charge?

Contact the Rent-A-Center store that manages your agreement or reach out to customer support via the contact details on rentacenter.com. Provide your agreement number, the exact charge amount, and the transaction date. They can investigate duplicate charges, incorrect amounts, or misapplied payments and issue adjustments or refunds when appropriate.

Why do I see two similar Rent-A-Center amounts, one pending and one posted?

You may see an initial authorization hold when you submit an online payment, followed by the final posted charge. The pending authorization usually drops off within a few business days. If both amounts remain posted after several days, contact Rent-A-Center with your bank statement details so they can review for a possible duplicate.

How can I contact Rent-A-Center about a charge I don’t recognize?

You can call Rent-A-Center’s customer service using the phone number listed on your agreement, receipt, or the ‘Contact Us’ section of rentacenter.com. Having your full name, address, and the last four digits of the card used, along with the date and amount of the charge, will help them quickly locate the transaction.

Can Rent-A-Center keep charging my card after I return the merchandise or complete my agreement?

Once merchandise is returned and your agreement is closed or paid in full, Rent-A-Center should not bill your card for that agreement anymore. If you believe you were charged after completion or return, contact the store that managed your agreement or customer support with your closure documentation so they can investigate and, if warranted, reverse the charge.

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