Rexel

Retail88% confidence

Rexel is a global distributor of electrical supplies, automation products, and energy management solutions serving electricians, contractors, and industrial customers. The descriptor refers to a Rexel electrical supplies branch in Nambour, Australia.

Paris, France
rexel.com

About Rexel

Rexel is a global distributor of electrical supplies, automation products, and energy management solutions, serving electricians, contractors, facilities managers, and industrial customers. With headquarters in Paris, France, Rexel operates an extensive branch network across Europe, North America, and Asia-Pacific, including local trade branches throughout Australia. The charge on your statement refers specifically to a Rexel electrical supplies branch in Nambour, Queensland, which supplies items such as cabling, switchgear, lighting, tools, safety equipment, solar components, and industrial automation products to trade and business customers.

A Rexel Nambour charge may appear on your bank or card statement when you or your business has made a purchase of electrical or related products at that branch, either in-store at the trade counter, via a phone order, or through a business account that bills to your card. Common scenarios include one-off purchases of materials for specific jobs, recurring purchases for ongoing projects, or card payments made to settle monthly or project-based invoices. You might also see separate charges for back-ordered items shipped later, or for delivery fees. Some banks may show the descriptor as “REXEL NAMBOUR,” “REXEL ELECTRICAL NAMBOUR,” or similar, sometimes with AU/AUS and a phone number.

If you’re unsure about a Rexel Nambour charge, first check recent work orders, purchase orders, or job sheets for any electrical, lighting, or solar materials bought for your home, business, or building project. Ask colleagues, site managers, or your electrician if they used your card or your account for a Rexel purchase. To resolve questions, you can contact the Rexel Nambour branch directly (phone details are available via the store locator at rexel.com or the Rexel Australia site) and provide the transaction date, amount, and the last four digits of the card; they can usually look up the corresponding invoice or tax receipt. If the charge still appears unfamiliar or incorrect, your bank can help you dispute the transaction, but it’s best to speak with the branch first to clarify any account, billing, or duplicate-charge issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rexel.

  1. REXEL ELECTRICAL SUP NAMBOUR AUS

Frequently Asked Questions

Why am I seeing a charge from Rexel Nambour on my bank or card statement?

A Rexel Nambour charge usually indicates a purchase of electrical or related trade supplies from the Rexel branch in Nambour, Queensland. This can occur when you pay at the trade counter with your card, phone through an order and provide card details, or use a business account that is settled by card. If you’re a business, the charge may relate to materials bought by one of your staff under your company or job account.

What types of amounts are typically charged by Rexel Nambour?

Rexel Nambour transactions can vary widely depending on the products purchased. Smaller trade counter purchases for items like consumables, fittings, or tools might range from AUD $20–$300, while larger project or industrial orders can run into the hundreds or thousands of dollars. Delivery or freight charges, if applicable, may appear as part of the same total and are itemized on the Rexel invoice.

Can Rexel Nambour charges be recurring or subscription-based?

Rexel generally operates on a per-order basis rather than subscription billing, so you should not see automatic monthly subscription charges like those from streaming or software services. However, if you have a trade or credit account that is settled by card, you might see periodic charges when statements or consolidated invoices are paid. In that case, the amount will usually match a statement total or specific invoice number from Rexel.

How can I get a copy of the invoice or receipt for a Rexel Nambour charge?

To obtain a receipt or tax invoice, contact the Rexel Nambour branch and provide the transaction date, approximate time, amount, and the last four digits of the card used. If you have a Rexel trade or credit account, you can also ask for a copy of the relevant invoice or statement tied to your account number or purchase order. Many account customers receive invoices via email or through Rexel’s online account portal, so checking recent emails or your business accounting system may also help you locate the document.

How do I resolve an incorrect or duplicate charge from Rexel Nambour?

If you suspect you were overcharged, billed twice, or received goods you did not order, contact the Rexel Nambour branch as soon as possible with your invoice number and statement details. The branch can review their sales records, delivery dockets, and refunds history to confirm what was charged and why. If an error is found, Rexel can generally process a refund or adjustment directly back to your card or account; if you cannot resolve it with them, you can then ask your bank to investigate or dispute the transaction.

Does Rexel Nambour place authorization holds or small test charges on my card?

Rexel itself does not normally place separate small test charges in the way online subscription services might, but your bank may show a temporary ‘pending’ transaction when a card is processed in-store or over the phone. This authorization amount should match the final sale value and will either clear into a completed transaction or fall off if the sale is voided. If you see an authorization that doesn’t finalize within a few business days, contact Rexel Nambour and your bank to confirm its status.

How can I cancel or change an order I placed with Rexel Nambour?

Order changes and cancellations depend on the order stage and whether goods have already been picked, shipped, or specially ordered. Contact Rexel Nambour directly with your order or invoice number as soon as you realize you need to modify or cancel; they can advise if items can be stopped, returned, or credited. Special-order or custom items may be subject to restocking fees or may not be returnable, in line with Rexel’s Australian trading terms.

How do I request a refund from Rexel Nambour, and how long does it take to appear on my statement?

To request a refund, speak to the Rexel Nambour team with your invoice and details of the issue (such as incorrect items supplied, returns of unused stock, or warranty concerns). If a refund or credit is approved, Rexel will normally process it to the original payment method or to your trade account, depending on how you paid. Card refunds can take several business days to appear on your bank or card statement, depending on your financial institution’s processing times.

This merchant is in the Retail category

Browse all

Related Merchants

Shoe Express
Shoe Warehouse
Costco Wholesale
The Warehouse
Target

Compare Rexel

vsShoe ExpressvsShoe WarehousevsCostco Wholesale

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you