Roblox

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Roblox is an online gaming and user-generated content platform where players can create, share, and play games and experiences built by other users.

San Mateo, California, USA
Owned by Roblox Corporation

About Roblox

Roblox is a global online platform that allows users to create, share, and play immersive 3D experiences. Using the Roblox Studio creation tools, developers—from hobbyists to professional studios—build games and virtual worlds that are then published to the Roblox platform, where millions of players can access them across PC, mobile, console, and other devices. The platform uses a virtual currency called Robux, which players purchase with real money and then spend on in-game items, avatar customization, game passes, and access to premium content.

A charge labeled like “ROBLOX.COM 18888582569 CORP.ROBLOX.C” typically relates to the purchase of Robux, a subscription to Roblox Premium, or other in-experience purchases made on the Roblox platform. These can be one-time purchases or recurring monthly subscriptions. Parents might see these charges when a child has bought Robux through the website, app stores, or a console store, or when a Roblox Premium membership renews automatically.

To verify a Roblox charge, users should log into their Roblox account, go to the Billing or Transactions/Purchase History section, and compare the transaction dates and amounts with their bank statement. If the charge is not recognized, it’s wise to check all family accounts, including child accounts linked to a parent’s payment method. For unresolved issues or suspected unauthorized transactions, customers can contact Roblox Customer Support through the support form on their website, providing the transaction details, card type (but not full number), and account information to request investigation, refunds (when applicable), or cancellation of recurring memberships.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Roblox.

  1. ROBLOX.COM 18888582569 CORP.ROBLOX.C

Frequently Asked Questions

What does a charge from ROBLOX.COM or CORP.ROBLOX.C mean on my card statement?

This usually indicates a purchase of Robux, a Roblox Premium subscription renewal, or an in-experience purchase made through the Roblox platform using your payment method.

How can I see exactly what was purchased on Roblox for this charge?

Log into the relevant Roblox account, go to Settings > Billing or Settings > Transactions/Purchase History, and review the Robux purchases, Premium payments, and in-experience transactions for the date and amount that match your statement.

How do I cancel a Roblox Premium subscription to stop recurring charges?

Sign in to your Roblox account, go to Settings > Billing (or the Membership/Subscription section), and select the option to cancel Roblox Premium. If you subscribed through an app store (Apple, Google Play, Xbox), you must cancel the subscription through that store’s subscription settings instead.

Can I get a refund for a Roblox charge I didn’t authorize?

Roblox generally treats purchases as final, but for suspected unauthorized or accidental purchases you can submit a ticket via the Roblox Support page with your username, email, and transaction details. If the purchase was made via an app store or console store, you may need to request the refund directly from that platform following their refund policies.

Why do I see multiple small Roblox charges in a short period?

Multiple charges can occur if several Robux packages or in-experience items were purchased separately, or if more than one Roblox account or device (such as a child’s phone and a console) is using the same payment method. Check each family member’s Roblox and app store accounts for matching purchases.

Does Roblox place temporary authorization holds on my card?

In some cases, your bank or payment processor may show a pending or slightly different amount as an authorization when you attempt a purchase on Roblox. These holds usually disappear automatically within a few days and are replaced by the final settled transaction amount, if the purchase completes.

How can I prevent unexpected Roblox charges made by my child?

You can set a PIN and parental controls on the Roblox account, restrict in-app purchases on your child’s device (via Apple, Google, Xbox, or other platform settings), and remove or limit saved payment methods. Regularly review purchase history and discuss spending rules with your child.

How do I contact Roblox about a billing or charge issue?

Go to roblox.com/support, select the relevant category (Billing & Payments), and submit a support form with your contact email, Roblox username, device/platform used for the purchase, and details of the transaction. Roblox typically responds by email with next steps or questions for verification.

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