About Roost & Company
Roost & Company is an independent boutique located in downtown Salem, Massachusetts, known for its eclectic selection of art, furniture, jewelry, stationery, home décor, bath products, and quirky gifts. The shop focuses on stylish, imaginative, and functional items, often featuring work from independent makers and brands you don’t typically find in big-box stores. Visitors describe it as a go‑to spot for distinctive greeting cards, pop‑culture themed presents, and fun, personality-driven gifts for a wide range of tastes and occasions.
A charge from Roost & Company on a bank or credit card statement usually comes from an in‑store purchase at their Salem location, such as buying gifts, cards, home accessories, or personal items while visiting the area. Depending on the payment processor and bank, the descriptor may appear in various forms such as “ROOST AND COMPANY,” “ROOST & COMPANY SALEM,” or similar text, sometimes with letters or codes before or after the name. Most transactions are one‑time retail purchases rather than subscriptions or recurring charges.
If you have questions about a Roost & Company charge, start by checking recent receipts, shopping bags, or email confirmations from a visit to Salem, MA, especially around the transaction date. Compare the amount and date on your statement to any receipts. To resolve issues, you can contact the shop directly via the contact information on their website or social pages and provide the transaction date, last four digits of the card, and the amount so staff can look it up in their point‑of‑sale system. If you still don’t recognize the charge or suspect fraud, you should also contact your card issuer to dispute or block the transaction and request a new card if needed.