About SAQ
SAQ, short for Société des alcools du Québec, is a provincial Crown corporation that holds a near‑monopoly on the importation, distribution, and retail sale of most alcoholic beverages in Quebec. It operates hundreds of SAQ-branded liquor stores and agency outlets across the province and offers online ordering through SAQ.com. Its assortment includes wines, spirits, ready-to-drink beverages, specialty products, and select low- or non‑alcohol options, serving both consumers and licensed businesses such as bars and restaurants. ([saq.com](https://www.saq.com/en/about-saq/saq-agency?utm_source=openai))
A charge from “SAQ” on a card statement is typically from an in‑store purchase at one of its liquor stores or agency stores, or from an online order placed on SAQ.com. In-store charges can range from single bottles to large purchases for events or for licensed establishments, and online orders may be billed when the order is confirmed or shipped. In Quebec, many restaurants, bars, and retailers also source stock through SAQ, so business customers may see regular or higher‑value charges tied to wholesale or B2B transactions. ([quebec.ca](https://www.quebec.ca/en/news/actualites/detail/digital-transformation-the-saq-modernizes-its-technology-infrastructure?utm_source=openai))
If a cardholder has questions about an SAQ charge, they can verify it by checking recent store receipts, their SAQ.com account order history, or any invoices received from SAQ’s business services. The SAQ provides customer service via its website, store locations, and telephone support, and can look up transactions when provided with the purchase date, amount, and last four digits of the card. If a charge still appears incorrect or fraudulent after contacting SAQ, customers should immediately follow up with their card issuer to dispute the transaction and request a card replacement if needed. ([saq.com](https://www.saq.com/en/contact-information?utm_source=openai))