Science Equip

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Science Equip (Science Equip Pty Ltd) is an Australian laboratory equipment and consumables supplier offering glassware, plasticware, silicaware, instruments and other scientific supplies to education, research, medical and industrial customers.

Hoppers Crossing, Victoria, Australia
scienceequip.com.au

About Science Equip

Science Equip (Science Equip Pty Ltd) is an Australian-based laboratory equipment and consumables supplier located in Hoppers Crossing, Victoria. They provide a wide range of scientific products including glassware (beakers, flasks, test tubes), plasticware, silicaware, microscopes, balances, measuring instruments, lab furniture, and general laboratory supplies. Their customers include schools and universities, research laboratories, medical and pathology facilities, and industrial and quality-control labs across Australia. Orders are primarily placed through their online store at scienceequip.com.au, with options for institutional accounts and purchase orders in many cases.

A charge from Science Equip on your bank or card statement usually relates to an online order placed at scienceequip.com.au or a phone/email order processed through their invoicing system. This may be a one-time purchase of lab equipment or consumables, a bulk order for an educational institution, or payment of an invoice or quote that has been converted to a sale. In some cases, you might see a temporary authorization when you first place an order; this can appear as a pending charge and then either fall off or convert to a final charge once the order is confirmed and shipped. There are no subscription-style memberships for most customers, so recurring charges are typically due to repeat orders or standing institutional purchasing arrangements rather than an automatic subscription service.

If you’re unsure about a Science Equip charge, start by searching your email for order confirmations or tax invoices from “Science Equip” or “scienceequip.com.au,” and check with colleagues or your school/department if they commonly place lab orders under a shared card. You can also log into your Science Equip online account (if you created one) to review order history and invoices. For unresolved questions, visit scienceequip.com.au and use the Contact or Support options to reach their customer service team via web form, phone, or email—have the transaction date, amount, and the last four digits of the card ready so they can quickly locate your order. Common issues such as duplicated orders, incorrect quantities, or shipping adjustments are usually handled by providing an updated invoice, partial refund, or store credit in line with their published returns and refund policies and Australian consumer law.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Science Equip.

  1. SP * SCIENCEEQUIPAU POINT COOK AUS

Frequently Asked Questions

Why did I get a charge from Science Equip on my card or bank statement?

Most Science Equip charges come from purchasing laboratory equipment or consumables through their website, scienceequip.com.au, or from paying a phone/email order or invoice. If you work or study in an institution, the charge may relate to a lab order placed by your department using your card or a shared purchasing card. Check recent lab supply requests, purchase orders, and email invoices to see if they match the date and amount of the charge.

Does Science Equip have subscriptions or recurring payments?

Science Equip generally operates on a per-order basis and does not offer consumer-style subscription plans. However, some institutions may place regular repeat orders or have standing arrangements that result in similar charge amounts appearing on a predictable schedule. If you see recurring Science Equip charges, check whether your school, lab, or department is routinely ordering consumables (like glassware or plastics) on your card.

What are typical amounts I might see from a Science Equip transaction?

Science Equip transactions can vary widely depending on what is being purchased. Small classroom or hobby orders may be under AUD $50–$200, while institutional or research lab orders can range into the hundreds or thousands of dollars, especially for instruments or bulk consumables. Shipping and GST are usually itemized on the invoice, so compare the total you see on your statement with the total including tax and freight on your order confirmation.

Why do I see a pending or temporary Science Equip charge that later changed or disappeared?

When you place an order at scienceequip.com.au, your bank or card provider may show a temporary authorization to verify your payment method and available funds. This can appear as a pending charge, sometimes for the exact order total. Once Science Equip confirms and processes the order, the pending authorization is either finalized as the actual charge or falls off if the order is cancelled or fails, usually within a few business days depending on your bank.

How can I get a copy of my Science Equip invoice or order receipt?

You can usually find your invoice or order confirmation in the email account used at checkout, so search your inbox (and spam folder) for “Science Equip” or “scienceequip.com.au.” If you created an online account, log in and check your order history to download invoices and tax receipts. If you ordered via phone or email, contact Science Equip through the Contact page on their website with your name, organization, order date, and approximate amount so they can resend the invoice.

How do I cancel or change a Science Equip order after seeing a charge?

If you need to cancel or modify an order, contact Science Equip as soon as possible using the phone number or contact form on scienceequip.com.au, referencing your order or invoice number and the transaction amount. Changes are much easier before the goods have been packed or dispatched; once shipped, you may need to follow their returns process instead. Their ability to cancel or alter an order will depend on stock status, whether items are custom/special-order, and how far along the fulfillment process is.

What is Science Equip’s policy on refunds and returns for incorrect or unwanted items?

Science Equip’s refund and return options depend on the condition of the items and the reason for the return. Faulty, damaged, or incorrectly supplied products are generally eligible for replacement or refund in line with Australian consumer law, while change-of-mind returns may be accepted at Science Equip’s discretion and can be subject to time limits and restocking fees. Check the Returns or Terms & Conditions page on scienceequip.com.au for the current policy, and contact them with your order number and photos (if items are damaged) to start a claim.

How can I contact Science Equip about a charge I don’t recognize?

Go to scienceequip.com.au and navigate to their Contact or Support page to find the most up-to-date phone number, email address, and web contact form. When you reach out, include the date and exact amount of the charge, the name on the card, and the last four digits of the card number so they can search their system. If they cannot locate any matching order and you still suspect fraud, contact your bank or card issuer to dispute the transaction and request a new card if necessary.

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