Segpay

Financial Services95% confidence

Segpay is a global online payment processor and payment facilitator, operating through entities such as Segregated Payments Limited in the UK to handle credit card and alternative payments for digital content and subscription services.

Deerfield Beach, Florida, United States
segpay.com
Owned by Toccata, Inc.

About Segpay

Segpay is a financial technology company specializing in online payment processing for e‑commerce and subscription-based businesses, particularly in digital content and other high‑risk verticals. Through its group entities, including Segregated Payments Limited in the UK, Segpay provides merchant accounts, payment gateway services, recurring billing, fraud mitigation, and compliance support. The group is headquartered in Deerfield Beach, Florida, with additional offices and regulated payment institutions in Ireland and the United Kingdom, where Segregated Payments Limited is licensed by the Financial Conduct Authority as an authorized payment institution.([segpay.com](https://segpay.com/about/?utm_source=openai))

A card statement line such as "Segregated Payments limited purchase 260819*******52977" typically indicates that Segpay has processed a payment on behalf of an online merchant, not that you purchased something directly from Segpay itself. In many cases this corresponds to a subscription or one‑time purchase for digital content, membership sites, or other online services that use Segpay as their payment facilitator. The descriptor often includes internal reference numbers or partially masked card details that help Segpay and the underlying merchant identify the specific transaction.

If you have questions about a charge, the first step is to identify the underlying website or service you used—look for confirmation emails, on‑site billing pages, or prior receipts that mention Segpay as the billing agent. You can also use Segpay’s consumer self‑service portal or contact their customer support with the date, amount, and descriptor text so they can look up the transaction. Segpay provides dedicated consumer support channels (phone, email, and online portal) and, where appropriate, can help cancel recurring subscriptions, issue refunds in coordination with the merchant, or confirm whether a charge is valid or potentially fraudulent.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Segpay.

  1. Segregated Payments limited purchase 260819*******52977

Frequently Asked Questions

Why does my card statement show “Segregated Payments limited purchase” instead of the website I used?

Segregated Payments Limited is the UK payment institution that operates under the Segpay brand. When a website uses Segpay to process payments, your bank statement may show Segpay or Segregated Payments Limited instead of the site’s name. The charge represents a purchase or subscription on the underlying website, with Segpay acting as the payment facilitator and processor.([mastercard.com](https://www.mastercard.com/car/en/business/support/payment-facilitators.html?utm_source=openai))

What types of purchases typically generate a Segpay or Segregated Payments Limited charge?

Segpay primarily processes online transactions for digital content, memberships, and subscription services, including high‑risk or adult‑oriented merchants and other recurring-billing sites. If you see this charge, it is usually linked to a subscription, membership upgrade, pay‑per‑view purchase, or other digital product bought from a site that partners with Segpay.([linkedin.com](https://www.linkedin.com/company/segpay?utm_source=openai))

How can I find out which website is behind my Segpay/Segregated Payments Limited charge?

Check your email for order confirmations or welcome emails around the transaction date, and search your inbox for terms like “Segpay” or “subscription receipt.” If you still can’t identify it, visit Segpay’s consumer support portal or contact them by phone or email with the date, amount, and full descriptor (including the numbers after “purchase”); Segpay can usually identify the specific merchant and subscription associated with that charge.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

How do I cancel a recurring subscription billed through Segpay or Segregated Payments Limited?

To cancel, you can either log in to the website where you originally signed up and use its account or billing page, or use Segpay’s consumer self‑service portal, which allows you to look up your subscription by card and transaction details. Once located, you can cancel future rebills; your access normally continues until the end of the current paid period. If you have trouble, Segpay’s consumer support team can cancel on your behalf.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

Can I get a refund for a Segpay/Segregated Payments Limited charge, and how do I request it?

Refund eligibility depends on the underlying merchant’s refund policy. Start by reviewing the terms on the website where you subscribed. If you believe you were billed in error, were double‑charged, or had a technical issue, contact the site’s support and, if needed, Segpay consumer support with your transaction details. Segpay can liaise with the merchant to process a refund where allowed, or confirm the billing history if you are considering a dispute with your bank.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

Why do I see a small or temporary Segpay/Segregated Payments Limited charge on my account?

Some merchants using Segpay may place a small authorization hold to verify that your card is valid before activating a subscription or trial. These test authorizations can appear as low‑value pending transactions and usually fall off your account automatically within a few days without actually posting as a final charge.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

Is Segregated Payments Limited regulated, and is my payment secure?

Yes. Segregated Payments Limited in the UK is authorised by the Financial Conduct Authority as an authorised payment institution, and Segpay is listed with the major card networks as a registered payment facilitator and PCI‑DSS compliant service provider. Segpay’s infrastructure and processes are designed to keep cardholder data secure and segregate merchant funds from operating funds.([fca.org.uk](https://www.fca.org.uk/publication/foi/foi4932-information-provided2.pdf?utm_source=openai))

How can I contact Segpay about a Segregated Payments Limited charge on my statement?

You can reach Segpay’s consumer support team via phone (including a US toll‑free number and international lines), email, or their online self‑service portal. The official contact details are published on Segpay’s website and documentation pages; have your card’s last four digits, the amount, currency, and the full descriptor (including “Segregated Payments limited purchase…”) ready so they can quickly locate your transaction.([gethelp.segpay.com](https://gethelp.segpay.com/docs/Content/Home.htm?utm_source=openai))

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