Shivay Brothers Pty Ltd

Retail70% confidence

Shivay Brothers Pty Ltd is a small Australian private company based in Western Australia, likely operating a local retail outlet such as a convenience or general goods store in the Midvale area.

Balcatta, Western Australia, Australia

About Shivay Brothers Pty Ltd

Shivay Brothers Pty Ltd is an Australian private company registered in Western Australia and based in the Balcatta / Stirling 6021 area. The business is GST‑registered and operates as a local retail outlet, most likely a convenience or general goods store serving nearby residents, commuters, and workers. As a small, locally focused retailer, charges from Shivay Brothers typically come from in‑person purchases made at their physical store rather than from online transactions.

A charge from Shivay Brothers Pty Ltd on your bank or card statement usually reflects a one‑time, in‑store purchase of everyday items such as groceries, snacks, drinks, household goods, or other general retail products. The descriptor may appear as “SHIVAY BROTHERS PTY LTD,” sometimes with an added location reference like “BALCATTA WA” or similar. Because this is a retail business and not a subscription service, most charges are single transactions made via EFTPOS, debit/credit card tap, chip, or swipe. In some cases you might see small differences due to tips, surcharges (such as weekend or card surcharges), or a temporary pre‑authorisation if your bank briefly holds funds when the card is processed.

If you don’t recognise this charge, start by thinking about whether you or anyone with access to your card recently shopped at a small convenience or general store in the Balcatta / Stirling area. Check your receipts, email confirmations (if you used a digital wallet), and any location history on your phone around the transaction date. To resolve questions, you can usually contact the store directly using the phone number printed on your receipt or by searching for the business name and suburb in an online maps service, then calling or visiting in person with your statement details. Ask the staff to look up the transaction by date, time, and amount—they can often confirm what was purchased, issue a receipt copy, correct mistaken amounts, or advise on refunds or returns in line with their store policy and Australian Consumer Law. If you still believe the transaction is unauthorised after speaking with the merchant, contact your bank or card issuer to dispute the charge and secure your card details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shivay Brothers Pty Ltd.

  1. SHIVAY BROTHERS PTY MIDVALE AUS

Frequently Asked Questions

What types of purchases usually result in a charge from Shivay Brothers Pty Ltd?

Most charges from Shivay Brothers Pty Ltd come from in‑person retail purchases at their local store in the Balcatta / Stirling area of Western Australia. Typical transactions include everyday items like groceries, drinks, snacks, and household or general merchandise, and will appear as a single total amount including GST on your statement.

Does Shivay Brothers Pty Ltd offer subscriptions or recurring billing?

Shivay Brothers Pty Ltd operates as a local retail outlet, so its charges are generally one‑off in‑store purchases rather than ongoing subscriptions. If you see repeated charges, they usually reflect multiple separate visits to the store on different dates. If you suspect a pattern you don’t recognise, contact the store or your bank to confirm whether these are individual transactions or potential card misuse.

Why does my statement show a slightly different amount than I remember paying at Shivay Brothers?

Small differences between the amount you recall and the posted charge can occur due to card surcharges, rounding of cents, or the final total including GST and any add‑on items at the register. It’s also possible that a temporary pre‑authorisation was placed by your bank and later replaced with the final settled amount. Comparing the charge to your receipt (or asking the store to reprint it) is the best way to verify the exact items and total.

How can I contact Shivay Brothers Pty Ltd about a charge or to request a receipt?

Because Shivay Brothers Pty Ltd does not list an official website, the most reliable contact details are usually on your paper receipt or on the store’s signage. You can also search for “Shivay Brothers” together with “Balcatta” or the 6021 postcode in an online maps service to find the store’s phone number and address. When you call or visit, have your transaction date, approximate time, last four digits of your card, and the exact amount ready so staff can look up your purchase.

How do refunds, returns, or exchanges typically work at Shivay Brothers Pty Ltd?

As a small retail business in Australia, refunds and exchanges at Shivay Brothers Pty Ltd are usually handled directly in‑store in line with their own policy and Australian Consumer Law. In practice, this normally means you should bring the item, your original receipt, and the card used for payment back to the shop and speak with staff or the manager. They can advise whether you’re eligible for a refund, exchange, or store credit and process any approved refund back to your original payment method.

Why do I see multiple small charges from Shivay Brothers Pty Ltd on the same day?

Multiple same‑day charges often mean your card was used more than once at the store—for example, separate visits, separate transactions for different family members, or an initial decline followed by an approved payment that shows as a second entry. Occasionally, a partial reversal and re‑charge can appear as two lines. If the totals don’t make sense, contact the store with your statement details so they can check their point‑of‑sale records, and then follow up with your bank if needed.

What should I do if I don’t recognise a Shivay Brothers Pty Ltd charge at all?

First, confirm that no one else authorised to use your card (such as a family member) made a purchase at a convenience or general store in the Balcatta / Stirling area on that date. If no one recognises the transaction, contact Shivay Brothers via phone or in person to ask them to look up the charge and describe what was purchased. If they cannot match it or you still believe it is fraudulent, immediately report it to your bank or card issuer so they can block your card, investigate, and help you dispute the charge.

Why does a Shivay Brothers charge appear in Australian dollars when I bank in another country?

Shivay Brothers Pty Ltd is based in Western Australia, so card payments are processed in Australian dollars (AUD). If your bank account or card is issued in another currency, your statement will show the converted amount in your home currency, sometimes with an additional foreign transaction fee. The original AUD value and the currency conversion rate should be visible in your card or bank app’s transaction details.

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