Shoalhaven Uniforms

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Shoalhaven Uniforms is an Australian-owned, family-run business that supplies custom uniforms, workwear, PPE, and promotional merchandise, along with in‑house embroidery and printing services.

Huskisson, New South Wales, Australia

About Shoalhaven Uniforms

Shoalhaven Uniforms is an Australian‑owned, family‑run uniform and workwear specialist based in Huskisson, New South Wales. They supply school and corporate uniforms, hospitality and healthcare garments, hi‑vis workwear, PPE (such as safety vests, gloves, and protective clothing), and a wide range of branded promotional merchandise. Shoalhaven Uniforms also offers in‑house embroidery and printing services, allowing businesses, schools, clubs, and community groups to add logos, names, and custom designs directly to garments and promotional items. Orders can typically be placed in‑store, via phone, email, or through their website at shoalhavenuniforms.com.au.

A Shoalhaven Uniforms charge may appear on your bank or card statement if you purchased uniforms, workwear, PPE, or branded promotional products, or paid for embroidery/printing services. Charges can be for one‑off purchases (for example, a set of school uniforms or staff shirts), bulk business orders, or repeat orders placed by organisations throughout the year. Some customers may also see multiple partial payments if a deposit was taken when the order was placed and the balance charged when items were completed or collected. If you ordered custom items, the charge may correspond to a quote or invoice you previously approved by email, phone, or in store. Online or phone orders may show as “SHOALHAVEN UNIFORMS” or a similar descriptor on your bank statement.

If you are unsure about a Shoalhaven Uniforms charge, start by checking recent receipts, tax invoices, email confirmations, or quotes from shoalhavenuniforms.com.au, and look for uniform or merchandise orders placed for yourself, your business, or your child’s school or club. Verify the date and amount of the charge against any documentation you have from them. If you still have questions, contact Shoalhaven Uniforms directly using the details on their website (phone, email, or contact form) and provide the transaction date, exact amount, and the name on the card so they can look up your order. Common billing issues—such as duplicate payments, changes to quantities, or confusion over deposits versus final balances—are usually resolved by reviewing your invoice and, if needed, issuing an adjusted invoice or refund where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shoalhaven Uniforms.

  1. SHOALHAVEN UNIFORMS HUSKISSON AU

Frequently Asked Questions

Why did I get a charge from Shoalhaven Uniforms on my card or bank statement?

This charge is usually linked to a purchase of school or corporate uniforms, workwear, PPE, or custom‑branded merchandise ordered from Shoalhaven Uniforms in store, by phone, or via their website. The transaction may also relate to embroidery or printing services added to garments or promotional items, or a deposit paid for a custom order. Check whether you, a family member, or your business recently placed a uniform or branded clothing order with them. If an organisation ordered on your behalf (for example, a school or sports club), the payment may have been processed under the Shoalhaven Uniforms name.

Does Shoalhaven Uniforms offer subscriptions or recurring payments?

Shoalhaven Uniforms generally operates on a per‑order basis rather than a subscription model, so most charges are one‑time payments tied to specific invoices. However, some businesses, schools, or clubs may place regular orders during the year, which can create a pattern of similar charges on your statement. If you see repeated charges, compare them to your organisation’s regular uniform or merchandise ordering schedule. For clarification, you can ask Shoalhaven Uniforms to provide a statement of your past invoices and payments.

What are common amounts I might see from Shoalhaven Uniforms?

Amounts vary widely depending on the type and quantity of items ordered—small personal purchases like a single polo or school item might be under AUD $50, while full uniform sets or multiple embroidered garments can range from around AUD $100 to several hundred dollars. Large corporate, school, or club orders involving bulk garments and detailed embroidery or printing can total several hundred to several thousand dollars. Sometimes you may see a smaller initial amount as a deposit, followed by a second charge for the remaining balance once the order is completed. Review any quotes or invoices you received to match these totals.

Why do I see two Shoalhaven Uniforms charges or a partial amount and then a second payment?

Shoalhaven Uniforms may take a deposit when you confirm a custom order, with the remaining balance charged when items are finished or collected. This can appear as two separate charges on your statement, often on different dates. In some cases, adjustments to quantities, sizes, or logo details can result in an updated invoice and a second charge or partial refund. If the amounts don’t match your paperwork, contact Shoalhaven Uniforms with your invoice number so they can reconcile the transactions.

How can I change, cancel, or pause a Shoalhaven Uniforms order?

Because Shoalhaven Uniforms produces custom‑branded items and embroidered/printed garments, changes or cancellations are time‑sensitive. If you need to alter or cancel an order, contact them as soon as possible using the phone or email listed on shoalhavenuniforms.com.au and reference your quote or invoice number. Orders that have already been embroidered, printed, or specially ordered in may not be fully refundable, but in some cases changes can be made if production has not started. They can explain what stage your order is at and what options are available.

How do I request a refund or fix an incorrect Shoalhaven Uniforms charge?

Start by locating your Shoalhaven Uniforms receipt or invoice and confirming the items, quantities, and total charged. If you believe you were overcharged, billed twice, or charged for items you didn’t receive, contact their customer service directly with your transaction details (date, amount, last four digits of the card, and invoice or order number). For card transactions, they will typically investigate and, if an error is confirmed, process a refund or issue a corrected invoice. Time limits and eligibility for refunds may vary, especially for custom or personalised products, so reach out promptly once you notice an issue.

How can I contact Shoalhaven Uniforms about a charge I don’t recognise?

Visit shoalhavenuniforms.com.au and use the contact details listed there, which typically include a phone number, email address, and sometimes an online contact form. When you get in touch, provide your full name, the exact amount and date of the charge, and any reference information from your bank statement (such as the merchant descriptor). If your order was through a school, club, or employer, it also helps to mention the organisation’s name. With this information, their team can search their system, confirm what the charge relates to, and send you a copy of the invoice if needed.

Why is there a pending or temporary Shoalhaven Uniforms charge on my account?

If you ordered by phone or online, your bank may initially show the payment as a pending or temporary charge while it is being authorised. This is standard card processing behaviour and usually changes to a finalised transaction within a few business days once Shoalhaven Uniforms completes the payment. If a pending charge remains for an unusually long time, contact your bank first to confirm its status, then reach out to Shoalhaven Uniforms if needed. They can verify whether the payment was successfully captured or if a new payment attempt is required.

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