SJ Jewelry

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SJ Jewelry is a Bangkok-based fine jewelry retailer operated by S J International Joaillier Co, offering diamond, gemstone, and gold pieces through its physical boutique and online store.

Bangkok, Thailand

About SJ Jewelry

SJ Jewelry, operated by S J International Joaillier Co, is a fine jewelry brand based in Bangkok, Thailand. The company specializes in diamond and gemstone jewelry, gold pieces, and custom-designed items, serving both local and international customers through its flagship store and e‑commerce site. Its focus is on high-quality materials, classic and contemporary designs, and personalized service, including custom-made pieces and bespoke design work.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

A charge with a descriptor similar to “SE *S & J Internationa” is likely to come from an online or in‑store purchase at SJ Jewelry, such as a ring, necklace, bracelet, loose stones, or a custom jewelry order. Customers might see charges for a single high‑value purchase, multiple smaller transactions (e.g., deposits and final balances on a custom piece), or shipping and insurance fees for international deliveries. If the purchase was made online, the descriptor may not clearly match the storefront name “SJ Jewelry,” instead reflecting the legal entity “S J International Joaillier Co” and a truncated “International” in the card statement.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

If you do not recognize the charge, start by checking your email (including spam/junk folders) for order confirmations or shipping notifications from sjjewelry.com or from S J International Joaillier Co. Next, compare the transaction date and amount with any recent jewelry purchases, deposits, or custom orders you placed in-store or online. If questions remain, you can contact SJ Jewelry’s customer service by phone or email as listed on their website, provide the exact transaction date and amount, and request an invoice copy or clarification. If the merchant cannot locate the transaction or you suspect fraud, contact your card issuer promptly to dispute the charge and request a card replacement.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SJ Jewelry.

  1. SE *S & J INTERNATIONA

Frequently Asked Questions

Why do I see a charge from S J International or a truncated 'S & J Internationa' on my card statement?

SJ Jewelry is operated by S J International Joaillier Co, and some card processors use the legal company name rather than the storefront brand. This can appear as a shortened descriptor such as “S & J Internationa” on your statement for in‑store or online jewelry purchases from SJ Jewelry.

What types of purchases typically generate charges from SJ Jewelry?

Charges usually come from buying fine jewelry such as rings, necklaces, earrings, bracelets, or loose stones, as well as from deposits and final balances for custom-made pieces. Online orders may also include additional amounts for shipping, insurance, or taxes, all billed under S J International Joaillier Co or a similar descriptor.

How can I confirm what my SJ Jewelry charge was for?

Search your email for order confirmations or invoices from sjjewelry.com or S J International Joaillier Co, then compare the transaction date and amount with your statement. If you still aren’t sure, contact SJ Jewelry customer service using the phone number or email on their website and provide the exact amount, currency, and date so they can locate your order.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

How do I request a refund or exchange from SJ Jewelry?

Refunds and exchanges depend on SJ Jewelry’s specific policies for custom and non‑custom items. Review the returns or FAQ section on sjjewelry.com, then contact customer service with your order number and reason for return. They can confirm eligibility, outline any restocking or resizing fees, and provide instructions for shipping the item back if applicable.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

Can SJ Jewelry place temporary authorization holds on my card?

Like many merchants, SJ Jewelry’s payment processor may place a temporary authorization hold when you submit an order to verify your card. This hold might appear as a pending charge under a descriptor like “S & J Internationa” and should drop off or convert to the final amount once your order is confirmed and captured.

How do I change or cancel a custom jewelry order with SJ Jewelry?

Because custom jewelry often involves made‑to‑order work, changes or cancellations may be time‑sensitive. Contact SJ Jewelry immediately via the phone or email listed on sjjewelry.com with your order details. They can advise whether production has started, what changes are still possible, and whether any non‑refundable deposit applies.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

What should I do if I don’t recognize an SJ Jewelry charge and have never ordered from them?

First, ask other authorized card users (family members, business partners) if they made a jewelry purchase. If no one recognizes it and SJ Jewelry cannot match the transaction to an order when you contact them, report the charge to your card issuer as potentially fraudulent. Your bank can investigate, reverse the charge if appropriate, and issue a new card to prevent further unauthorized use.

How can I contact SJ Jewelry about a billing issue?

You can reach SJ Jewelry using the customer service phone number and email listed on their FAQ and contact pages—currently a Bangkok telephone number and the address sjonline@sjjewelry.com. Provide your full name, order number if available, and a screenshot or details of the card charge so they can quickly identify and resolve the issue.([sjjewelry.com](https://sjjewelry.com/pages/faq-01?utm_source=openai))

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