Social Online Payments Limited is a payment processing company within the Bumble Group that handles billing for online dating and social platforms such as Bumble and Badoo.
Dublin, Ireland
Owned by Bumble Inc.
About Social Online Payments Limited
Social Online Payments Limited is a specialist payment processor used by the Bumble Group, the company behind dating apps like Bumble and Badoo, to handle subscription and in‑app purchase billing. Incorporated in Ireland and operating internationally, it provides data-processing and transaction services rather than a consumer-facing app or website of its own. Its role is to aggregate and collect revenue from users and intermediaries worldwide, which is why its name, rather than "Bumble" or "Badoo", often appears on bank and card statements.([bumble.com](https://bumble.com/en-us/terms/?platform=webapp&ws=1&utm_source=openai))
A charge from Social Online Payments typically arises when a user buys or renews a paid feature or subscription on Bumble or Badoo (for example Bumble Premium, Bumble Boost, Bumble Premium+, Badoo Premium, Badoo Extra, or credits and other in‑app purchases). These are usually recurring subscriptions that auto‑renew until cancelled, and common amounts fall in the roughly $9.99–$49.99 per month range depending on the plan and region. Because banks often truncate merchant names, the descriptor may appear simply as "SOCIAL ONLINE PAYMENTS", sometimes with additional location information, which can make the charge look unfamiliar even when it’s legitimate.([chargeonmycard.com](https://chargeonmycard.com/social-online-payments-charge-on-credit-card/?utm_source=openai))
If you’re unsure about a Social Online Payments charge, first check whether you or someone with access to your card has an active Bumble or Badoo account with paid features. Review your purchase history and subscription status inside the app or on the websites, and match the charge date and amount to any listed transactions. If you still can’t identify it, contact Bumble/Badoo support through their in‑app help or website and provide the transaction details; they can locate the underlying subscription and cancel or refund recent unauthorized renewals. If you believe the charge is fraudulent and the merchant can’t resolve it, you should then dispute the transaction with your bank or card issuer, who can investigate and, if appropriate, issue a chargeback.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Social Online Payments Limited.
Why does my statement show a charge from Social Online Payments instead of Bumble or Badoo?
Bumble Inc. uses Social Online Payments Limited and related entities as its internal billing and payment processing companies. When you purchase Bumble or Badoo subscriptions or in‑app features directly with a card (rather than via Apple or Google), the transaction is routed through Social Online Payments, so the descriptor on your statement shows this name instead of the app brand itself.([bumble.com](https://bumble.com/en-us/terms/?platform=webapp&ws=1&utm_source=openai))
What kinds of purchases typically create a Social Online Payments charge?
Most Social Online Payments charges are for Bumble or Badoo products such as Bumble Premium, Premium+, Boost, Spotlight or other paid features, and Badoo Premium, Badoo Extra, or credit bundles. These can be one‑time purchases or auto‑renewing subscriptions, and the charge usually recurs at the chosen billing interval until you cancel.([chargeonmycard.com](https://chargeonmycard.com/social-online-payments-charge-on-credit-card/?utm_source=openai))
How can I confirm which Bumble or Badoo account is linked to a Social Online Payments transaction?
Match the exact date and amount of the Social Online Payments charge to your purchase history within the Bumble or Badoo app or on their websites. Check all email addresses you use for app logins for receipts or subscription confirmations. If you still can’t locate it, contact Bumble or Badoo support with the transaction date, amount, and the last four digits of the card; their support teams can search their billing system (which uses Social Online Payments) and identify the account tied to that transaction.([legalclarity.org](https://legalclarity.org/social-online-payments-llc-charge-what-it-is-and-what-to-do/?utm_source=openai))
How do I cancel ongoing charges processed by Social Online Payments?
To stop future Social Online Payments charges, you must cancel the underlying subscription in Bumble or Badoo. Open the app, go to your profile or account settings, locate your subscription (e.g., Premium, Boost, or credits auto‑refill), and choose the option to cancel or turn off auto‑renew. If you subscribed via the web instead of an app store, manage the plan through your Bumble.com or Badoo.com account’s billing section. Once cancelled, Social Online Payments will no longer bill your card after the current paid period ends.([bumble.com](https://bumble.com/en-us/terms/?platform=webapp&ws=1&utm_source=openai))
Can I get a refund for a Social Online Payments charge I didn’t recognize or forgot to cancel?
Refunds are handled under Bumble/Badoo’s refund policies, not directly by Social Online Payments. If you believe you were charged in error or forgot to cancel before renewal, contact Bumble or Badoo support promptly with the transaction details; in many cases, especially for recent renewals or first‑time issues, they may offer a refund or credit. If they refuse and you are certain the charge was unauthorized, you can then dispute it with your bank or card issuer.([legalclarity.org](https://legalclarity.org/social-online-payments-llc-charge-what-it-is-and-what-to-do/?utm_source=openai))
Why do Social Online Payments charges sometimes show different locations or abbreviations on my statement?
Banks often shorten or truncate long merchant names, and Social Online Payments operates through multiple legal entities and offices. As a result, descriptors may appear as variations like “SOCIAL ONLINE PAYMENTS,” sometimes followed by a city, country, or phone code. Despite these differences, they generally refer to the same Bumble‑group payment processor handling your dating‑app subscription.([chargeondebitcard.com](https://chargeondebitcard.com/social-online-payments-charge-on-debit-card/?utm_source=openai))
I see multiple small Social Online Payments charges—are these normal?
Yes, multiple charges can occur if you have more than one active subscription (for example, separate Bumble and Badoo plans), if you purchased additional features like Boosts or credits, or if you’ve changed plans mid‑cycle. Review each app’s purchase history and subscription settings to see how many active, renewing products you have associated with your card.([chargeonmycard.com](https://chargeonmycard.com/social-online-payments-charge-on-credit-card/?utm_source=openai))
What should I do if I suspect a Social Online Payments charge is fraudulent?
First, confirm that no one in your household with access to your card has used Bumble or Badoo. If no one recognizes the transaction, contact Bumble/Badoo support and ask them to search for any account linked to your card; request immediate cancellation of any associated subscriptions and a refund for unauthorized activity. Then, notify your bank or card issuer, report the charge as unauthorized, request a new card number, and monitor your accounts for any additional suspicious transactions.([legalclarity.org](https://legalclarity.org/social-online-payments-llc-charge-what-it-is-and-what-to-do/?utm_source=openai))
This merchant is in the Financial Services category