Starfish Media N.V.

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Starfish Media N.V. is a Curaçao-based online gaming operator and platform company that develops and operates internet casino sites for players worldwide.

Willemstad, Curaçao
Owned by Angler Gaming plc

About Starfish Media N.V.

Starfish Media N.V. is an online gaming company incorporated in Curaçao that develops, operates, and maintains internet casino platforms. Through its own brands and partner brands, it provides players with access to slots, table games, live dealer games, and other interactive gambling products. The company focuses on running secure, user‑friendly gaming sites and backend systems under a Curaçao online gaming license, often acting as the underlying corporate entity behind consumer‑facing casino brands.

A Starfish Media N.V. charge on a card statement typically comes from deposits, wagers, or purchases made on an online casino or gaming site that it owns or operates. In many cases, the website brand name that you recognize (for example, an online casino where you created an account) is legally operated by Starfish Media N.V., so the descriptor on your bank or card statement shows the corporate name rather than the site’s brand. Charges can include one‑time deposits, recurring VIP or promotional packages (if offered), or adjustments such as refunds or bonus reversals.

If you have questions about a Starfish Media N.V. charge, first log in to the gaming site where you recently played and check your transaction history or cashier/banking section, which typically lists each deposit and withdrawal with dates and amounts. If something looks unfamiliar, use that site’s support channels (live chat or email) and reference both the date and exact amount from your statement so they can locate the transaction in their system. If you still cannot identify the charge or suspect fraud, contact your card issuer to dispute the transaction, and consider changing your account password on the gaming site and enabling any available security features such as two‑factor authentication.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Starfish Media N.V..

  1. Starfish Media N.V.

Frequently Asked Questions

Why do I see a charge from Starfish Media N.V. instead of the casino brand name I recognize?

Many online casino brands are operated by Starfish Media N.V. as the underlying licensed company. While you interact with the consumer‑facing brand (the casino website), the payment processing is done under the corporate operator, so your card or bank statement may show Starfish Media N.V. as the merchant descriptor instead of the brand name of the site.

What types of transactions usually appear as Starfish Media N.V. charges?

Most Starfish Media N.V. charges are deposits to an online casino account, although you may also see smaller test or verification charges, bonus‑related adjustments, or refunds. The amounts typically match the deposit values you approved in the casino’s cashier section, sometimes converted to your local currency.

How can I confirm which gaming account a Starfish Media N.V. charge is linked to?

Log in to any online casino or gaming sites you use that operate under a Curaçao license and open the ‘Cashier,’ ‘Transactions,’ or ‘Payment History’ section. Compare the dates and amounts listed there against your bank or card statement. The site whose records match the Starfish Media N.V. charge is the one that initiated the transaction.

How do I request a refund or dispute a Starfish Media N.V. transaction?

Start by contacting the customer support team of the specific casino site where you played—use their live chat or support email and provide the transaction date, amount, payment method, and a screenshot of your statement if possible. If the site confirms an error, they can initiate a refund through Starfish Media N.V.’s payment processors. If they cannot resolve it and you believe the charge is unauthorized, contact your card issuer to open a dispute or chargeback.

Can Starfish Media N.V. place authorization holds or small test charges on my card?

Yes. When you add a new card or make your first deposit, the payment processor used by Starfish Media N.V. may place a small temporary authorization hold (often a very small amount) to verify that the card is valid. These holds normally disappear automatically within a few business days and are not final charges.

Does Starfish Media N.V. run recurring or subscription-style charges?

Most payments via Starfish Media N.V. are initiated manually as deposits by the player; however, some promotions or payment methods may support automated top‑ups or recurring deposit features. Check the responsible casino site’s cashier or account settings to see whether you have enabled any auto‑deposit or scheduled payment options, and disable them there if you no longer want ongoing charges.

How do I stop future charges from Starfish Media N.V.?

To stop future charges, log in to the gaming site associated with the charge and remove or disable your saved payment methods, turn off any auto‑deposit or recurring payment features, and, if desired, close or self‑exclude your account using the responsible gaming tools. If you believe your payment details are compromised, also contact your bank or card issuer to request a new card or block further transactions.

How can I contact Starfish Media N.V. about a billing issue?

There is typically no direct player‑facing billing line for Starfish Media N.V.; instead, all player support is handled through the individual casino brands it powers. Use the live chat or support email on the relevant gaming site and they will escalate any complex payment questions through Starfish Media N.V.’s internal channels if needed.

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