STOR-E

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STOR-E is a themed retail shop located inside the Disneyland Resort in Anaheim, California, offering Disney and Pixar merchandise and souvenirs.

Burbank, California, United States
disneyland.disney.go.com
Owned by The Walt Disney Company

About STOR-E

STOR-E is a specialty retail shop within the Disneyland Resort in Anaheim, California. The store is themed around Disney and Pixar properties and typically offers a mix of apparel, toys, collectibles, and souvenirs tied to characters and attractions in the park. Guests visit STOR-E to purchase keepsakes, gifts, and park-exclusive items during their trip to Disneyland.

A STOR-E charge on your card statement usually comes from an in-person purchase made at this shop during a visit to Disneyland Resort. The descriptor may appear simply as “STOR-E” or in combination with other Disney billing identifiers, and could reflect purchases like clothing, toys, accessories, or other merchandise. In some cases, the final charge may post after a short delay if items were charged to a room folio or linked to a Disney account or payment band.

If you have questions about a STOR-E charge, start by checking any receipts you received at the time of purchase (paper or emailed) and reviewing your Disney account or Disney Resort hotel folio if you were a hotel guest. You can contact Disneyland Guest Services or Disney Resort Hotel front desks (if the charge is tied to a room) and provide the transaction date, amount, and the last four digits of the card so they can look up the purchase. If you still can’t recognize the charge, your bank can help dispute it, but having approximate time and items purchased at Disneyland will make resolving any issues with Disney much easier.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to STOR-E.

  1. stor-e
  2. store

Frequently Asked Questions

Why do I see a charge from STOR-E on my credit card statement?

A STOR-E charge typically means you made a purchase at the STOR-E retail shop inside Disneyland Resort in Anaheim, California. This could include souvenirs, apparel, toys, or other merchandise bought during a park visit, sometimes posted under a consolidated Disney billing descriptor.

Can STOR-E charges be linked to my Disneyland Resort hotel room or MagicBand-style payment?

Yes. If you charged in-park purchases to your Disney Resort hotel room or a linked payment method, items bought at STOR-E may appear later as part of a combined Disney charge. Review your hotel folio or Disney account activity for an itemized breakdown of those purchases.

How can I get a copy of my STOR-E receipt?

If you provided an email at checkout, search your inbox for receipts from Disneyland Resort or Disney. Otherwise, contact Disneyland Guest Services or the resort hotel you stayed at (if applicable) with the purchase date, amount, and last four digits of your card so they can attempt to retrieve a copy of the receipt from their point-of-sale system.

Does STOR-E place temporary authorization holds on my card?

Most purchases at STOR-E post directly as sales, but like other merchants, Disney’s payment systems may place a temporary authorization to verify your card. This can look like a pending charge that later adjusts to the final sale amount or disappears if the transaction is not completed.

What should I do if I don’t recognize a STOR-E charge or the amount looks wrong?

First, confirm whether you or anyone in your household visited Disneyland around the transaction date and may have shopped at STOR-E. If the amount still seems incorrect, contact Disneyland Guest Services with the date, amount, and card details so they can review the transaction. If they cannot verify the purchase, contact your bank to report and dispute the charge.

Can I return or exchange an item purchased at STOR-E?

Disneyland shops, including STOR-E, generally follow Disney’s park merchandise return and exchange policies. Typically, you need the original receipt and item in resalable condition. To check options after you’ve left the park, contact Disneyland Guest Services or visit the Disneyland website for current merchandise return guidelines.

How can I contact someone about a billing issue related to STOR-E?

For billing issues, reach out to Disneyland Resort Guest Services using the contact options listed on disneyland.disney.go.com, or call the general Disneyland information line and request assistance with a merchandise or retail purchase. Have your statement, purchase date, amount, and last four digits of your card ready so they can locate the transaction more quickly.

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