Sunstone Pottery & Supply

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Sunstone Pottery & Supply is a pottery supply retailer and studio offering clay, glazes, tools, kilns, and classes for ceramic artists of all levels.

North Salt Lake, UT, USA
sunstonepotterysupply.com

About Sunstone Pottery & Supply

Sunstone Pottery & Supply is a specialized ceramics retailer and studio that provides a wide range of pottery materials and equipment, including clay bodies, glazes, underglazes, tools, pottery wheels, kilns, kiln furniture, and repair services. Operating both an online store and a physical location in North Salt Lake, Utah, the business serves hobbyists, students, educators, and professional potters who need reliable access to quality ceramic supplies and studio resources. In addition to retail products, Sunstone runs "Sunstone Studios," which offers classes, workshops, date-night and family sessions, and open studio time for hands-on learning and practice. ([sunstonepotterysupply.com](https://sunstonepotterysupply.com/))

A charge from “Sunstone Potter” on a card statement is very likely a truncated descriptor for Sunstone Pottery & Supply, generated when you purchase clay, glazes, tools, equipment, classes, kiln repair, or other studio services either in-store or through their online shop. Customers may also see charges tied to special orders, bulk or school purchases, studio memberships, class fees, or shipping and delivery of supplies. Because they use an e‑commerce platform (Shopify) and can deliver orders, the descriptor may appear even if you never visited the store in person. ([sunstonepotterysupply.com](https://sunstonepotterysupply.com/store/p/amaco-potters-choice-pc-17-honey-flux))

If you have questions about a Sunstone Pottery & Supply charge, start by checking your email for order confirmations or class registrations under the same date and amount, and log into your account on their website to review order history. You can also match the amount and date to receipts from in‑store visits or studio sessions. For unresolved issues, contact the shop directly by phone or email as listed on their Contact page; they can look up transactions by name, date, or last four digits of your card, and help with refunds, corrections, or clarifying duplicate/partial charges. If you still cannot recognize the transaction, your bank can investigate further, but having order numbers or class details ready will speed up resolution. ([sunstonepotterysupply.com](https://sunstonepotterysupply.com/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sunstone Pottery & Supply.

  1. Sunstone Potter

Frequently Asked Questions

Why does my statement show a charge from “Sunstone Potter” instead of the full name?

Card processors often truncate or shorten merchant names, so “Sunstone Potter” is likely the shortened version of Sunstone Pottery & Supply. This typically happens when you purchase clay, glazes, tools, equipment, or classes from their store or website.

What types of purchases commonly appear as Sunstone Pottery & Supply charges?

Common charges include purchases of clay and glazes, tools, pottery wheels, kilns, kiln shelves and posts, as well as class or workshop fees, studio sessions, and kiln repair services. Larger charges are often for equipment or bulk material orders, while smaller amounts may be single bags of clay or a few bottles of glaze.

How can I verify what my Sunstone Pottery & Supply charge was for?

Log into your account at sunstonepotterysupply.com and check your order history for a matching date and amount, then review any email receipts or class registration confirmations. If you shopped in-store, compare the charge to printed receipts; if you still need help, contact the shop by phone or email so they can look up the transaction using your name, purchase date, and the last four digits of your card.

Does Sunstone Pottery & Supply place temporary or pending holds on my card?

Like many retailers using an online cart system, Sunstone Pottery & Supply may place a temporary authorization when you submit an order to confirm your card is valid. This can appear as a pending charge that either finalizes for the exact purchase amount when your order is processed or falls off if the order is cancelled or fails.

How do I request a refund or change an order from Sunstone Pottery & Supply?

If you need a refund, order change, or cancellation, reach out to Sunstone Pottery & Supply as soon as possible using the contact information on their website, and provide your order number, date, and the items in question. Policies can vary by product—especially for special orders, equipment, and used or opened materials—so contacting them quickly improves the chances of a full or partial refund or exchange.

Can I get a refund for a missed class or studio session at Sunstone Studios?

Class and workshop fees are typically subject to specific cancellation policies that may require notice a certain number of days before the start date. Check the class details or confirmation email for the stated policy, then contact the studio directly; they may offer rescheduling, credit, or a partial refund depending on timing and availability.

Why do I see multiple Sunstone Pottery & Supply charges on the same day?

Multiple same‑day charges can result from placing more than one online order, splitting in‑store purchases, adding items to an existing order, or having a separate charge for shipping or tax adjustments. It can also reflect a voided authorization plus the final posted charge; reviewing your order confirmations and contacting the shop can clarify whether all charges are valid.

How can I contact Sunstone Pottery & Supply about a billing issue?

Use the phone number or email listed on the Contact page of sunstonepotterysupply.com and reference your order number, purchase date, and the last four digits of the card that was charged. Their staff can confirm what was purchased, resend receipts, correct billing errors, and advise whether a refund, exchange, or store credit is possible.

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