Swapped.com

Financial Services95% confidence

Swapped.com is a crypto on- and off-ramp platform operated by Swapped ApS that lets users buy and sell cryptocurrency using local payment methods, including bank cards.

Brabrand, Denmark

About Swapped.com

Swapped.com is a financial services company that provides a simple, regulated way to buy and sell cryptocurrencies using familiar payment methods such as debit and credit cards, bank transfers, and various wallet-based options. Operated by Swapped ApS and affiliated entities (including Swappedcom Inc.), the platform focuses on making digital assets accessible with clear fees, fast settlement, and support for users in more than 150 countries. It serves both individual users and businesses that need a compliant crypto on-ramp and off-ramp solution.

A Swapped.com charge on your card statement typically appears when you purchase cryptocurrency through their platform or through a partner app or website that uses Swapped as its payment/crypto provider. These transactions usually involve converting fiat currency into crypto (on-ramp) or, less commonly, selling crypto for fiat (off-ramp) with funds paid out to your card or bank account. The descriptor you provided (including “SWAPPEDCOM*” and references to Brabrand, Denmark) aligns with Swapped’s legal entities and registered address, and amounts often reflect the crypto purchase plus any clearly disclosed fees.

If you have questions about a Swapped.com charge, first check any crypto wallets or exchanges you use to see if a recent purchase was routed via Swapped, and review your email for receipts or confirmations from Swapped.com or from a partner platform that mentions them. You can also log into the Swapped website or help center to review your transaction history. For unresolved issues, Swapped provides 24/7 support, and you can reach them using the contact options on swapped.com; providing the exact transaction date, amount, last four digits of your card, and any reference IDs from your bank will help them quickly locate and investigate the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Swapped.com.

  1. SWAPPEDCOM* #1D22CB 0 SWAPPEDCOM* #1D2 BRABRAND DK DK

Frequently Asked Questions

Why do I see a charge from SWAPPEDCOM or Swapped.com on my card statement?

This charge usually appears when you buy cryptocurrency through Swapped.com or through a partner service that uses Swapped as its crypto on/off-ramp. The amount corresponds to the fiat value of the crypto you purchased plus any applicable fees, which are shown before you confirm the transaction.

What kinds of transactions does Swapped.com process and what are typical amounts?

Swapped.com processes crypto purchases and, in some cases, sales of crypto back to fiat. Transaction sizes can range from small test buys (e.g., the equivalent of a few dollars) up to higher limits set by your verification level and local regulations. The exact amount on your statement should match the purchase confirmation you received from Swapped or the partner platform.

How can I confirm whether a Swapped.com charge is legitimate?

Log into any crypto wallet, exchange, or app you have recently used to buy crypto and look for a transaction on the same date and for the same amount as the card charge. Also search your email (including spam) for receipts from Swapped.com or from the app you used that mention Swapped as the payment or crypto provider. If you still cannot identify it, contact Swapped support with the transaction details.

How do I get a refund or dispute a transaction made through Swapped.com?

If you believe a transaction was made in error or without your authorization, contact Swapped.com support immediately via their website and provide the date, amount, and last four digits of your card, plus any reference codes from your bank. Swapped can review the transaction and, where appropriate, reverse it or guide you on next steps. You can also contact your card issuer to initiate a dispute if you suspect fraud.

Can Swapped.com place temporary authorization holds on my card?

Yes. When you start a purchase, Swapped or its payment processors may place a temporary authorization on your card to verify funds and security. If the transaction fails or is canceled, this hold should automatically expire and drop off your account within a few business days, depending on your bank’s policies.

How do I contact Swapped.com about a billing or charge issue?

Go to swapped.com and access their Help Centre or support section, where you can reach out to customer support—typically via email or in-platform chat. Include screenshots of the bank statement entry, the exact amount, date, currency, and any transaction IDs or reference numbers so they can quickly locate the charge.

Does Swapped.com have recurring or subscription-style charges?

Swapped.com primarily processes one-time crypto buy and sell transactions rather than ongoing subscriptions. However, if you repeatedly use an app or service that routes purchases through Swapped, you may see frequent similar charges. Each one should correspond to a separate crypto purchase you authorized.

What should I do if I don’t recognize a Swapped.com transaction at all?

First verify that no one else with access to your devices or payment methods initiated a crypto purchase (family members, shared devices, etc.). If no one recognizes the transaction, immediately contact both Swapped.com and your card issuer to report potential unauthorized use. Your bank can help secure your card and may initiate a chargeback while Swapped investigates on their side.

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