Question 1

Why was I charged by Swyft Filings after my initial business formation was completed?

Accepted Answer

Beyond the one-time formation package, Swyft Filings offers ongoing services such as registered agent, annual report filing, and compliance monitoring that renew automatically, typically on a yearly basis. If you see a new charge months after forming your company, it is often for a renewal of registered agent service or a compliance/annual report service you opted into at formation. Log in to your swyftfilings.com account and check the “Services” or “Subscriptions” section to see which services are currently active and their renewal dates.

Question 2

What are the typical costs for Swyft Filings services and why do I see multiple amounts?

Accepted Answer

Swyft Filings usually offers tiered formation packages, with a basic package starting around $0 plus mandatory state filing fees, and higher tiers (often around $199–$299 plus state fees) including extras like EIN acquisition, operating agreement, and faster processing. In addition, separate charges may appear for add-ons such as registered agent service (commonly around $199 per year), compliance or annual report services, or state-specific filing fees. This can result in multiple charges, one from Swyft Filings for their service fee and another pass-through amount covering state fees.

Question 3

How do I cancel or turn off auto-renewal for Swyft Filings registered agent or compliance services?

Accepted Answer

To cancel or pause auto-renewal, log into your Swyft Filings account at swyftfilings.com and go to your account or services dashboard. From there, you can manage subscriptions like registered agent or compliance guard and request cancellation before the next renewal date. If you need help, you can contact support via phone, email, or live chat; be sure to cancel well before your renewal date, as some services may be billed in advance and may have specific notice requirements in order to avoid the next charge.

Question 4

How can I request a refund for a Swyft Filings charge I don’t recognize or no longer need?

Accepted Answer

Refund eligibility depends on the type of service and whether Swyft Filings has already submitted filings or performed work on your behalf. For many government filing fees, refunds are not possible once submitted to the state, but Swyft Filings may be able to refund part or all of their own service fee if work has not yet begun or under their satisfaction policies. Contact support at support@swyftfilings.com or via the phone number on swyftfilings.com with your order number and details about the charge; they will review your account and explain what can be refunded and what cannot.

Question 5

Why do I see a small or pending Swyft Filings charge that later disappears or changes amount?

Accepted Answer

Swyft Filings may place a temporary authorization on your card to verify payment when you submit an order or update your billing information. This can appear as a small or pending amount and should either drop off or be replaced by the final settled charge once your order is processed. If a pending charge lingers for more than a few business days, check with your bank or card issuer and review your Swyft Filings account to confirm whether an order was successfully placed or duplicated.

Question 6

How can I confirm what a specific Swyft Filings charge is for and get a copy of my receipt or invoice?

Accepted Answer

Log into your Swyft Filings account and navigate to your order history or dashboard, where you’ll find a breakdown of each order, including services purchased, state fees, and the total charged. Most orders allow you to download or email a receipt or invoice directly from your account. If you can’t find the order or don’t have access to your account, contact customer support with your name, business name, approximate date and amount of the charge, and the last four digits of the card so they can locate the transaction and send you documentation.

Question 7

I don’t remember signing up for Swyft Filings, but my business partner or accountant used them. Can I still manage or stop future charges?

Accepted Answer

Yes. If someone else (such as a partner, accountant, or third-party consultant) formed your company using Swyft Filings, recurring services like registered agent or compliance may still be active under your business. Ask them for the login credentials or order confirmation emails to access the account and review active services. If you cannot obtain access, contact Swyft Filings support with your company’s legal name, state of formation, and details of the charge; they can verify your authority and help you update billing, change contacts, or cancel renewals going forward.

Question 8

How do I contact Swyft Filings about a charge on my statement?

Accepted Answer

You can reach Swyft Filings through multiple channels: visit swyftfilings.com and use the live chat, submit a support request, or use the published customer service phone number to speak with a representative. You can also email support@swyftfilings.com with details such as your full name, business name, order number (if available), charge amount, and the last four digits of the card. Providing this information upfront helps them quickly identify your account, explain the charge, and assist with cancellations or possible refunds.

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