Synchrony Bank

Financial Services78% confidence

Synchrony Bank is a consumer financial services company that issues private-label and co-branded credit cards, installment loans, and savings products for retailers and individual customers.

Stamford, Connecticut, USA

About Synchrony Bank

Synchrony Bank is a large U.S.-based consumer financial services institution best known for issuing private-label and co-branded credit cards for major retailers, healthcare providers, and service businesses, as well as offering savings accounts, CDs, and other deposit products directly to consumers. The abbreviation “SYNCB” is commonly used as a short form of Synchrony Bank on credit reports, internal banking systems, and some card transaction descriptors.

A charge that includes wording like “terminal 55548076 syncb” likely relates to a transaction processed on a card or account issued by Synchrony Bank, often at a retail location using a specific payment terminal ID. In many cases, the actual store name may appear elsewhere on the statement line or in your receipt, while “SYNCB” indicates that Synchrony was the issuing or processing bank behind the transaction. The charge could represent a point‑of‑sale purchase, a recurring payment (such as for a store-branded credit card), or a one-time authorization that later finalizes for the correct amount.

If you have questions about this charge, check any Synchrony-issued cards you hold (for example, store-branded credit cards) and compare the date and amount with your receipts or email confirmations from that day. You can log into your Synchrony Bank or specific store-card online account to view transaction details, merchant information, and statements. If something still looks unfamiliar, contact Synchrony Bank’s customer service using the number on the back of your card or from their official website, and avoid using phone numbers found in random web searches. They can help identify the merchant, clarify whether it’s an authorization hold or a posted charge, and initiate a dispute if the transaction is unauthorized.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Synchrony Bank.

  1. terminal 55548076 syncb

Frequently Asked Questions

Why does my statement show a charge from “terminal 55548076 syncb” instead of a store name?

The “syncb” abbreviation typically refers to Synchrony Bank, which may be the issuer or processor for a store-branded card you used. The “terminal” number is likely an internal ID for the payment device at the merchant location. The actual store name may appear in another part of the transaction description or only on your paper/email receipt.

How can I figure out which Synchrony account this ‘syncb’ charge is tied to?

Log into each of your Synchrony-issued card accounts (for example, store credit cards) and review recent activity for the same date and amount. The online account usually shows clearer merchant names and more complete details than the shortened bank statement descriptor.

Could this ‘syncb’ transaction be a pending authorization rather than a final charge?

Yes. Some Synchrony-related transactions begin as a small or estimated authorization that later adjusts to the final purchase amount or disappears if not completed. Check whether the transaction is marked as pending, and review it again in a few days to see if it finalized or dropped off.

What should I do if I don’t recognize a Synchrony Bank (SYNCB) charge?

First, compare the date and amount with your receipts and any online orders placed around that time, particularly with retailers where you hold a store card. If you still do not recognize the transaction, call the customer service number on the back of your Synchrony card or visit synchrony.com to access secure contact options and request a transaction review or fraud investigation.

Can multiple charges from SYNCB on the same day be normal?

Yes. If you made several purchases using the same Synchrony-issued card, or if a merchant’s system retried a declined attempt, you may see multiple entries. Some may be temporary authorizations that later reverse. Review your online account for finalized postings and contact Synchrony if duplicate charges remain after a few days.

How do I dispute a charge processed by Synchrony Bank?

Sign in to your Synchrony or store-card account online and locate the transaction, then follow the dispute or “report a problem” links, or call the customer service number printed on your card. Provide the date, amount, and any receipts you have. Synchrony can place the charge in dispute while they investigate with the merchant.

Does Synchrony Bank charge separate fees that might appear as ‘syncb’ on my statement?

In some cases, fees such as late fees, interest charges, or certain account-related fees may appear with a Synchrony or SYNCB descriptor rather than a merchant name. Review your full statement or online account breakdown to see if the amount matches any listed fees, and contact Synchrony if the fee seems incorrect.

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