About Tenens Company LLC
Tenens Company LLC is a relatively low-profile payment processing company that handles card transactions for the debt-collection agency A.R.M. Solutions. When a consumer chooses to pay a balance that A.R.M. Solutions is collecting using a debit or credit card through the armwebpay.com portal, Tenens Company LLC processes the card transaction and assesses a separate convenience fee, which posts on the cardholder’s statement under the descriptor “TENENS COMPANY LLC.” This fee currently appears as a small fixed amount (often $6.95) and is associated with Merchant Category Code (MCC) 8099, a general medical-services-related category used by card networks for certain allied or miscellaneous service providers.([legalclarity.org](https://legalclarity.org/tenens-company-llc-charge-what-it-is-and-how-to-dispute-it/))
Because Tenens Company LLC appears as its own line item with a generic-sounding name, many cardholders do not immediately recognize the charge and may not realize that it is tied to a recent payment made through A.R.M. Solutions. The fee is not applied toward the underlying debt; it is purely a processing or convenience fee charged for the ability to pay that balance via card instead of via ACH transfer or check. The A.R.M. Solutions payment portal explicitly discloses that this convenience fee will show up on the bank or card statement separately under the Tenens Company name and that no portion of it reduces the amount owed on the debt.([legalclarity.org](https://legalclarity.org/tenens-company-llc-charge-what-it-is-and-how-to-dispute-it/))
Cardholders who have questions about a Tenens Company LLC charge should first confirm whether they (or another authorized user) recently made a payment to A.R.M. Solutions, then review any email receipts or on-screen confirmations from the armwebpay.com portal around the date of the charge. If more detail is needed, they can call the customer-service phone number that appears next to the descriptor (commonly 208-314-3847) to verify the transaction.([legalclarity.org](https://legalclarity.org/tenens-company-llc-charge-what-it-is-and-how-to-dispute-it/)) If the charge remains unfamiliar after those steps, the safest course is to contact the card issuer using the number on the back of the card, ask for more information, and, if appropriate, file a dispute under the issuer’s and federal protections for unauthorized charges.